SUMMARY:

Microsoft technology specialist with over 20 years of experience in designing, deploying, migrating and administering Microsoft Exchange messaging infrastructures. I have been in the IT industry since 1995 and worked in a variety of public, private and managed services organizations.

PROFESSIONAL EXPERIENCE:

Confidential

Engineer - (Lead Messaging Engineer/SME)

Responsibilities:

• Responsible for solution design, implementation, and steady state hand-off for Office 365, Exchange, Active Directory, and directory synchronization services for the global enterprise dedicated to the Confidential -Hill account.
• Responsible for ensuring technical service operations and delivery for Microsoft Exchange, Office 365 workloads, Active Directory, Azure AD and related services in the customer environment.
• Subject Matter Expert (SME) messaging related escalations and design remediations.
• Technical lead for customer projects including transitions and migrations.
• Assistance with developing PMO documents including scope statements, design and end user experience documentation.
• Provide environment assessment reports for the office 365 tenant usage and providing guidance for effective service cost utilization.
• Provide continuous guidance for end user performance with network performance metrics assessment for all the offered Office 365 workloads
• Automated Azure end user license management and offboarding procedures with PowerShell scripting.
• Peer mentor for Exchange, Active Directory, and related technologies.
• Design and implement migration strategies for Confidential -Hill divesture into Office 365. Operational support for Office365/Exchange Online and Azure AD.
• Implement and manage Identity Federation using OKTA (IaaS) and SSO with Office 365 Applications. Participate in the POC and Production rollout of OKTA Ws-Federdation with Office 365.
• Azure Active Directory Connect (AADConnect) management with disaster recovery (staged) setup.
• Azure Information Protection (AIP) readiness for GDPR Compliance with focus on data classifications and labeling for O365 workloads.
• Engineering guidance for adoption of Microsoft Teams and Office 365 groups.
• Third party cloud-based tooling integrations with custom API’s and Web Services.
• Security and compliance related controls and delegation setup for Exchange online.
• Ongoing engineering efforts for Data Loss Prevention (DLP)
• Mail flow architecture guidance for email to case functionality integration with customer’s Salesforce instance.
• Compliance and eDiscovery using native office 365 eDiscovery modules and working directly with the legal counsel.
• Engaged in migration and ingestion of Confidential Clearwell compliance data into office 365 using Azure Blob Storage.
• Email Security and brand protection Implementation using SPF, DKIM and DMARC standards working closely with the customers Information Security teams and participate in threat mitigation activities within the customers O365 tenant.
• Agari Enterprise Connect management for DMARC aggregate reporting and analysis. Work with the customers information security architecture team for analyzing aggregate reports and provide guidance on the messaging security tightening procedures. Currently working with Agari on implementing Brand Indicators for message Identification (BIMI).
• Implementation of Transport security between the customers various partners and vendors,
• Office ProPlus Deployment and Group Policy guidance and implementation for workplace engineering services.
• Engineering guidance on implementation of Microsoft Intune with Azure AD device and Hybrid Join architecture.
• Lead messaging engineer (SME) providing engineering and operational service support in a complex multi-forest Exchange 2007 and Exchange 2010 messaging environment for 30K users spread across three geographic datacenters.
• Led and participated in various service transitions & migrations with the various mergers, acquisitions and divestiture activities.
• Solution Design and architect the front-end internet facing client access services for migrating approx. 10K Confidential Hill users into Office 365 (Exchange Online) using staged migration as part of a divestiture.
• Solution design and implement Exchange web services architecture for cross forest availability sharing between separate Exchange Organizations of SPGlobal business units.
• Participate in Exchange Risk Assessment and Performance Metrics (RAP) gathering programs and post assessment environment remediation.
• Part of the solution engineering team providing assessment, solutioning, design and implementation strategies for migration and coexistence from Exchange 2007 to Exchange 2013 using a highly available and site resilient architecture using Microsoft’s preferred architecture guidance. Design pre-production environment for Exchange 2013 design validation and provide testing of messaging component dependencies. POC environment test plans include leveraging Exchange Desired State Configuration (DSC) to automate provisioning of Exchange 2013 component specific configurations. Define custom Role Based Access (RBAC) permission model for use post migration to Exchange 2013.
• Hybrid Office 365 administration and design of Centralized Transport routing strategies for mail routing.
• Management of Email Security Gateways with Cisco Ironport infrastructure for application tier relays,

Confidential

Lead Messaging Engineer/SME

Responsibilities:

• Design and Implement messaging and integration solutions for UBS Prime Brokerage Clients. On-Premises compliance and archiving alongside SaaS component deployments.
• Design a multi datacenter On-Premise highly available and site resilient Exchange 2010 environment for Confidential and Confidential .
• Part of the design audit reviews with Ernst & Young for MIO Partners.
• Design and support Enterprise Vault 10.x archiving and compliance solutions.
• Design SaaS Mobile device Management (MDM) solutions for the clients.
• Evaluate and design cloud-based Exchange Journaling solutions and Web Proxy Services.
• Tier 4 Exchange 2007environment support for Confidential .

Confidential, Long Island City, NY

Sr.Messaging Engineer

Responsibilities:

• Design Implement and Administer the Exchange 2007 Clustered (CCR) Messaging environment on a Windows 2008 x-64 Platform.
• Designed and Implemented Exchange 2007 DR (SCR and in place recovery) and performed DR drill exercises.
• Worked alongside Microsoft Consulting services for the Exchange 2007 deployment and performance metrics engagements and RAP programs for SQL, Exchange 2007 environments at NYCSCA.
• Design Implement and Administer CISCO IronPort Email Security Appliance (C360).
• Design Implement and Administer Confidential Enterprise Vault 9.x for e-mail archiving and retention running on a Windows 2008R2 clustered environment.
• Implement and manage Confidential Discovery Accelerator 9.x for Legal discovery.
• Implement and Manage Wireless Messaging services using Blackberry Enterprise Server 4.1 and EAS.
• Design Implement and Manage the Mobile Device management (MDM) using Zenprise Device Manager to manage all Android based EAS devices using Nitrodesk Touchdown mail client.
• Design, Implement and Administer the secure AD-LDS environment on Windows 2008 (NLB) and perform ADDS sync using adamsync to create userProxy objects from AD to AD-LDS instances.
• Design and Implemented Load Balanced IIS 7.0 Web Farms using Shared Configuration and use of DFS-R as the content replication stratergy. Testing of WFF 2.0 for Web Farm Models.
• Assist with configuration of SharePoint 2010 Claims based authentication models using ADLDS as the LDAP source repository for use for an external facing Sharepoint application.
• Design and Build SQL 2008 R2 Failover clusters and assist with configuration of Remote Blob Storage (RBLOB) for SharePoint Application Databases.
• Design Implement and Administer Hitachi Password Sync Manager (Identity management Tool)
• Implement, Administer and Manage of McAfee Web washer Web Security Appliance (W500)
• Build Test environments for Exchange 2007 testing with the use of Windows Storage Server and Microsoft iSCSI Software Targets.
• Build and Test Exchange 2010 roles and test migration using DAG’s in a Lab environment.
• Design Implement and Administer Net simplicity Meeting Room Manager 7.0
• Participate in the testing or EMC Clarion as a storage solution for Confidential Enterprise Vault 9.x email archiving deduplication.

Confidential, Stamford. CT

Systems Administrator

Responsibilities:

• Systems Engineer responsible for ensuring technical service operations for Windows, Microsoft Exchange, Active Directory, and other related services in multiple customer environments.

Confidential

Environment: Windows NT 4.0, VOS rel 14.x.

Systems Administrator

Responsibilities:

• Member of the Confidential Team responsible for Installation, Configuration, and Administration & Troubleshooting of Confidential Mainframes.
• Confidential is a fault tolerant system having a high degree of redundancy at the hardware level. Also involved in the study phase of Motorola X.25 switches (Optimisation and Upgrade).