Sr. Enterprise Application Administrator Resume Troy, MI - Hire IT People

SUMMARY:

Experienced Windows Server Administrator with advanced IT expertise including deployment, scripting, systems analysis, and application support in a variety of industries including banking and retail. Impeccable ability to use root - cause analysis to solve complex technical problems in time-sensitive situations. Proven leadership and effective communication with the ability to present complicated technical information in easy to understand terms.

TECHNICAL SKILLS:

Microsoft Server 2016, 2012 Windows 10/8/7 SCCM/SCOM VMware SQL Database MySQL PC Anywhere

Microsoft Exchange 2013 Microsoft Office (Word, Access, Excel) Microsoft SharePoint 2013 IIS Tomcat JBoss

Citrix Hypervisor Partition Magic Norton Antivirus McAfee Antivirus TREND Micro Antivirus Remote Desktop

HARDWARE: HP, Dell, IBM Servers Cisco Aironet Wireless Routers, Switches, & Eaton RPM Power Modules

PROFESSIONAL EXPERIENCE:

Sr. Enterprise Application Administrator

Confidential - Troy, MI

Manage the administration, installation, upgrade, and troubleshooting of applications which include Microsoft Server 2016, SCCM/SCOM, Microsoft Exchange 2013, Proofpoint Cloud, Cognos 11, Kronos WFC 6.2, Quality Center, PeopleSoft, OnBase, Hyperion, BI/Crystal Reports, Verint.
Employ the use of Citrix XenApp for user applications.
Track documentation of up to 100 trouble ticket resolutions for applications via Service Now annually.
Serve as on-call and second level support of all software applications.
Utilize IIS, Tomcat, and JBoss for website creation to automate processes for Windows system patching with PowerShell, .bat files, SQL 2005 queries, and HTML hyperlinking tools.

Network Administrator

Confidential - Dearborn, MI

Managed the Active Directory for 400 user environment, share permissions, ftp setup, dhcp monitoring, share creation, and Cisco port changes.
Installed multiple rack mount Dell and HP servers including setting up both hardware and software, Windows 2000/2003 for applications such as Citrix Metaframe, SAN support, CA Arcserve Brightstor and Retrospect backup, SQL 2000, Symantec Antivirus, Lotus Domino/Notes 6.5.
Maintained the Cisco wireless environment for entire building including the configuration changes and Radius server authentication support.
Oversaw the Sarbanes Oxley and IT audit lead for IT/Finance department.