Customer Service Technician Resume McAllen TX - Hire IT People

Objective:
A challenging career where I could put to great use my administrative skills. With hopes of advancement

Experience:

05/2007 to 12/2009 Customer Service Technician McAllen, TX
(Secretary)
Confidential
Prepare memorandums in explaining administrative procedures and policies to department employees.
Arrange programs, events, or conferences by arranging for facilities, issuing information to appropriate persons.
Keep track of account balance for grant funded programs.
Prepare curriculum packets for instructors; prepare copies; arrange for supplies and coordinate room schedules.

Supervised daily correspondence (letters, memos, meeting minutes, and faxes)
Manage student’s schedules and work directly with counseling and advising department for degree planning.
Created travel arrangements for management, staff and faculty.
Coordinate registration for trade shows and special events with local companies.
Supervised work-study staff in office duties.
Maintains calendars of scheduled appointments, meetings and special events

10/2004 to 04/2007 Administrative Assistant McAllen, TX
Confidential
Performs receptionist duties as appropriate, including answering telephones, taking and transmitting messages, greeting persons with appointments as well as handling walk-in traffic in a professional manner.
Processes confidential information and coordinates of the Comptroller.
Coordinates manager’s schedule with makes appointments, meetings and events.
Create travel arrangements; schedules meetings and manage correspondence.

07/2004 to 09/2004 Collections Clerk McAllen, TX
Confidential
Processes payments for overdue accounts.
Posts electronic deposits and applies payment to account holders account and clears all holds.
Makes collection calls for withdrawals, installments, and before account is placed on collection status.

Skills:

Excellent organizational and multitasking skills
Strong office and professional background
Proficient in all Microsoft office software (PowerPoint, Excel, Word, Outlook)
Good public speaking and writing skills
Ability to interpret computerized reports
Ability to use general office equipment
Ability to work in a fast-paced environment and meet deadlines
Bilingual (Spanish and English)
60 WPM

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Customer Service Technician Resume

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