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Systems Administrator Resume

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Atlanta, GA

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Skills

Hardware: Juniper, Cisco, Sonicwall, HP, Dell, IBM, Apple, Barracuda
Server Software: Microsoft Exchange 2003, 2007, 2010, IIS, Active Directory, GPO (group policy), SQL Server 2005, 2008, Corporate Antivirus, BES Server, WSUS, Disaster Recovery, Backup Software, Sharepoint server, Lotus Notes.
Desktop Software: Microsoft Office 2003, 2007, 2010, Quickbooks, Salesforce,
Server OS: Microsoft Windows 2003, 2008, Server, Advanced Server, Mac OSX, SBS 2003, 2008, storage server.
Desktop OS: Windows 7, XP, OSX,
Protocols: TCP/IP, DNS, DHCP, SNMP, WINS, NAT
Monitoring: Continuum, Labtech, N-able
Virtualization: VmWare Esx/i, Vsphere, Citrix XenApp
Mobile Computing: Iphone, Blackberry, Windows Mobile
Programming: PowerShell, Vbscript
MISC: NOC Experience, SAN, nas, Procurement, Vendor Management, Project Management, 24/7/365, 99.9% SLA, Tier 1 and 2 support, excellent customer service skills

Certifications: MCSE, MCSA, MCP (VCP5 expected September 2012)

Education

Bachelor of Science: Business Administration
Minor: Economics, Music, Art

Professional Summary

Seasoned IT professional with a wide range of technical acumen and management abilities spanning a decade of experience. Comprehensive understanding of hardware, software, networking, applications and appliances. Able to create budgets, design networks and provide tier one and two support, apply technical troubleshooting skills and analyze business problems in fast-paced, high pressure, high profile environments. Expert at creating efficiencies, lowering total costs and economies of scale to client bases across industries.

Career Experience

Confidential, Alpharetta, GA Feb 2012-Present
Systems Administrator (Contractor)

Currently work for a technology consulting and services start-up company in the Atlanta Georgia area specializing in a three tiered service offering approach of managed services, hosting and consulting. Clients include Fortune 1000 firms, mid-size, and non-profits as well as other small and start-up businesses. The managed services tier includes outsourced IT and budgeting, proactive and comprehensive monitoring and client support on all levels. The hosting tier includes email, web, online backup and CoLo and cloud computing services. The Professional services tier includes Network, Infrastructure, Servers, VOIP, Storage, Design and end to end Project and project management.

Confidential, San Francisco, CA June-2007-Jan-2011
Network Administrator (Contractor)

Managed multi-site IT department for 60 person online financial services company primarily in San Francisco, CA and Austin TX. IT budgets managed for this period ranged from 120-150k annually. Network consisted of Windows/mac client/server client support. 24/7 up time with rapid response, on site and remote support with many managed service implementations and systems maintenance agreements. Managed vendors and other consultants as needed. This position is a direct report to the CFO. Helped achieve Inc. 5000 award four years in a row.

  • Installed Multi-site Shoretel VOIP using MPLS VPN and QoS.
  • Migrated Exchange from 2003 to 2010 with high availability.
  • Used VmWare for server consolidation project from 30 servers to 5.
  • Used SQL 2008 to build out Intranet for organization.
  • Moved desktops from XP to Windows 7 company wide.
  • Participated in SAS 70 technical audit by BT-INS security firm.
  • Rolled out new HQ buildout and Sales office in San Fransisco, CA and Austin. TX.

Confidential, San Francisco, CA Jan-2002-Jan-2007
Network Engineer (Contractor)
Co founded and helped grow an independent IT support business to more than one million dollars in sales annually over a five-year period from incubation with just 4 people on staff. Client industries included but not limited to venture capital, immigration law, book publishing, web start up boutiques and non-profits. Managed projects from start to finish including multi-site Exchange server roll outs, VOIP, database management, migrations, office moves including Telco, procurement and many different managed service offerings. Provided on site and remote support to clients on a weekly basis and developed strategic relationships with key players in those channels.

Confidential, Redwood City, CA Jan-1998-June-2001
Network Administrator
Conducted on site and remote support in the venture capital community in Redwood City, San Bruno and Palo Alto regions over a three-year period. Most notable clients include Technology Crossover Ventures, Redpoint Ventures, VantagePoint Venture capital and Jafco Ventures.

References will be furnished upon request

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