Summary:

• Over Fourteen years of professional experience in software Analysis, Design, Development, Testing, Application Administration and System Administration in Siebel and Client-Server applications.
• CRM-Siebel e-Business Solutions development such as Call Center, Marketing, Sales, Service, e-Channel, e-Sales, e-Service, e-Pharma, e-Communications, Siebel Financials and e-Hospitality
• Over Three years of functional experience in project management and implementation in major multinational companies
• Having an excellent presentation, communication and interpersonal skills.
• Enthusiastic team player

Technical Skills:

Operating Systems: Windows 95/98/NT/2k/2003 Server, UNIX, AIX, MS- DOS
Languages: C, C++, Visual Basic5/6, SQL, PL/SQL, VB Script and HTML
Database: Oracle 7.x, Oracle 9i, SQL Server6/7/2000, DB2, MS Access
CRM: Siebel (Financials, Call Center, Marketing, Sales, Service, Communication, e-Channel, e-Service, e-Mail response and other .Com Applications, Siebel Tools, Enterprise Integration Manager)
Reporting Tool: Actuate iServer
GUI Tools: Visual Basic 4/5/6, Developer 2000
Specialty Skills: Siebel 5.0/5.5/6.0/7.0/7.5/7.7/7.8/8.0, Siebel Tools, System Admin, Application Admin, Assignment Manager, Workflow manager, EAI & EIM

Education:

Bachelor Degree in Engineering.
Masters Degree in Business Administration
Post Graduate Diploma in Computer Applications.

Experience

Environment: Siebel 8.0.0.8/ Siebel e-Pharma, e-Medical/ Windows2003/ Oracle 10g/ Solaris/ Webserver IIS 6.0/Siebel Native Loadbalancing, ADSI Authentication, Siebel Remote, Siebel Anyware

Responsibilities: Siebel Administration and Technical Architect

• Administering Siebel 8.0.0.8 e-Pharma application and applying patches as required
• Administering Siebel gateway, Siebel server, IIS web server and Siebel file system
• Administering the server components, such as Server Manager, e-Pharma and e-Medical Object Manager, Workflow Manager, Siebel Remote, EAI and EIM
• Administering Siebel Remote Server components such as Synchronization Manager, Transaction Processor, Transaction Router and Merger
• Setting up the mobile clients and providing database extract
• Generated New Database Templates and Triggers
• Creating the custom components, object managers and workflow monitoring and action agents
• Work with DBA team to create users on DB and setting users on Siebel application
• Work with Data load team to provide the environment required for batch loads
• Performed Repository Migration from development environment to QA, Training, Staging, Conversion and Pre-Production environments using dev2prod method, as well as Export and Import
• Experienced with Siebel Anyware Administration for creating upgrate kits for Database schema, SRF, Browser scripts, etc.
• Performed Incremental and Full compiles on Dev environment and generating browser scripts.
• Installed and configured Siebel software for Staging and Pre-production environment.
• Configured Siebel Load Balancing, Siebel Clustering and ADSI Authentication.
• Migrated workflows from one environment to another environment and activated them
• Created system preference parameters and its values for integration process.
• Created New Tables, Extension columns, and Indexes in Development Environment.
• Identified required fields and columns for data mapping with external applications
• Setting up the developer's and tester's environment and doing database extract.
• Setting up Positions, Responsibilities, Views, Users and Employees in Siebel
• Administer server components such as System, Object Manager, Workflow Manager, EIM & EAI
• Worked with Development team, supporting with application admin and System admin tasks
• Worked with Testing team to Setup Remote clients, Initilize local database and Synchronization.

Environment: Siebel 7.8.2 Call Center & Siebel Sales, Siebel Remote, Windows 2003 Servers, IIS 6.0 web server, Microsoft Clustering Service, Siebel Native Load Balancing, Oracle 10g Database, ADSI Authentication

Responsibilities: Siebel Administration and Technical Architect

• Administering Siebel 7.8.2 Financials application and applying patches as required
• Administering Siebel gateway, Siebel server, IIS web server and Siebel file system
• Administering the server components, such as Server Manager, Fins Object Manager, Workflow Manager, Assignment Manager, Siebel Remote, EAI and EIM
• Administering Siebel Remote Server components such as Replication Manager, Transaction Processor, Transaction Router and Merger
• Setting up the mobile clients and providing database extract
• Generated New Database Templates and Triggers
• Installed and configured QA and Production environments
• Supported the Production users (thin clients and remote clients) on day to day problems.
• Creating the custom components, object managers and workflow monitoring and action agents
• Work with DBA team to create users on DB and setting users on Siebel application
• Work with Data load team to provide the environment required for batch loads
• Supported batch team in import of batch loads into Siebel and export to external applications
• Performed Repository Migration from development environment to SIT, QA, Pre Prod and Production environments using dev2prod method.
• SRF deployment and generating browser scripts for the application
• Resolved performance issues on production environment.
• Setting up predefined queries and worked with List of Values
• Work with Development team, supporting with application admin tasks
• Helping developers to setup work environment, user setup, Siebel client setup, DB extract etc
• Work with QA team to resolve defects posted related to Siebel application issues
• Setting up the Users and Access by their Positions and Responsibilities
• Created Workflow groups, Policies and Actions
• Imported and Exported CTI configuration files
• Coordinated between onshore and offshore teams
• Application of configuration management procedures for changes to the
  operating system files and software.
• Prepared documentation for specification, configuration, implementation and modification
  

Environment: Siebel 8.0/ Siebel e-Hospitality/ Windows2003/ Oracle 10g/ Linux/ IIS 6.0/ IBM MQSeries/ LDAP/Siebel EAI and EIM

Responsibilities: Siebel Administration and Technical Architect

• Functional understanding of and experience working with customers (Accounts) and Cases(SR)
• Ability to understand the functional and business requirements and translate into functional designs.
• Gathered Requirements for Siebel Integration with external application using MQ Series as a middleware.
• Installed and configured Siebel software for Training and Production environment.
• Configured Siebel Load Balancing, Siebel Clustering and MQ Clustering.
• Experienced with Siebel Interface design, prototyping and iterative development.
• Prepared the detail design document for MQSeries Server Transport on Siebel Servers
• Created and configured Custom MQ Series Server Receiver for Inbound messages
• Created the named subsystems for MQ Series Server Subsystem for Inbound and outbound
• Created and configured connection subsystem for Inbound and outbound messages
• Created and configured data handling subsystem for inbound messages.
• Created workflows for inbound and outbound messages.
• Used EAI MQ Server Transport Service for Inbound and outbound.
• Designed Integration process flow for inbound and outbound process.
• Migrated workflows from one environment to another environment
• Created required system preferences for inbound and outbound interface.
• Created system preference parameters and its values for inbound and outbound process.
• Created Repeating component request to invoke workflow to send pending cases to MQ
• Performed Siebel repository migration from development to test and training environments.
• Identified required fields and columns for data mapping with external applications
• Setting up the developer's and tester's environment and doing database extract.
• Setting up Positions, Responsibilities, users and Employees in Siebel
• Setting up performance tuning parameters in the production environment before going to live.
• Worked with external teams to conduct end to end test for inbound and outbound interfaces
• Administer server components such as System, Object Manager, Workflow Manager, EIM & EAI
• Worked with Development team, supporting with application admin and System admin tasks
• Worked with Siebel Expert Service, Siebel TAM, System Admin, DBA, and Network Admin as needed

Environment: Siebel 6.2.1/7.7.2/7.8.2/8.0 Financials, Windows2000/2003, IBM AIX 5.2, IIS5.0/6.0 & IBMIHS web servers, Actuate Server, Oracle 9.2.0.5/10g, DB2 7.0/8.0, Siebel Document server, Genesis CTI Integration, Resonate and Siebel Native Load Balancing, MS Clustering Service, Single Sign On Site Minder, Site Scope.

Responsibilities: Siebel Administration and Production Support

• Provided 24x7 Siebel infrastructure on-call support to five different productions Siebel Applications.
• Level-2 Production Support to Call Center agents, data load (batch) team and online banking
• Experienced with Problem management, change management and configuration management and approval process
• Administering Siebel 6.2.1/7.7.2/7.8.2/8.0 Financials applications and applying patches as required
• Administering Siebel gateway, Siebel server, IIS web server, Actuate server and Siebel file system
• Administering the server components, such as Server Manager, Fins Object Manager, Workflow Manager, Assignment Manager, EAI and EIM
• Troubleshooting the issues with server components
• Work with DBA team to create users on DB and setting users on Siebel application for Developers
• Work with QA team to resolve defects posted related to Siebel application issues
• Migrated siebel6.2.1 servers from Windows NT to Windows2000 and one domain to another.
• Participated in Flip events between production and contingency environments.
• Conducted and participated in conference meetings to resolve production issues.
• Experienced with Database upgrade oracle9i to 10g and DB2 7.0 to 8.0
• Resolved performance issues after upgrading from oracle9i to 10g creating new indexes.
• Experienced with monitoring tools Tivoli Work Schedule and Site Scope for on call support
• Experienced with different security authenticating systems like SSO, DB Sec, ADSI & Windows
• Installed and Configured Siebel 6.2.1/7.7.2/7.8.2/8.2 for different applications and environments.
• Installed Resonate and configured the load balancing rules for Siebel Servers.
• Installed SSL certificates on web server and renewed them when they got expires
• Installed Siebel client and tools for developers and testers
• Repository migration from Development to Test, Pre Prod, Production and DR Environments using Dev2prod and export, import & ddl synch method.
• Performed SQL queries to verify the repository and non repository items after migration
• SRF deployment and generating browser scripts for the application
• Generated triggers after code migration
• Synchronizing the Siebel users with Actuate reports server
• Migration of Actuate Reports ROX files from one environment to another environment.
• Work with DBA and windows administrator as needed to resolve performance issues.
• Performed sql pooling to check the performance issues.
• Work with Data load team to provide the environment support required for batch loads
• Monitored the performance of EIM batch process running
• Performed sql queries to verify the imported data through batch jobs.
• Setting up Views, Responsibilities and List of Values
• Work with offshore Development & testing teams, to support with application and system admin tasks
• Setting up the new Call Center Users and Access by their Positions and Responsibilities

Environment: Siebel 7.8.2 e-Communications, Call Center, UCM, e-Sales, e-Channel, Windows Server 2003, IIS 6.0, Oracle 9.2.0.5, Micro Soft Clustering Services(MSCS), CISCO Load Balancing, JMS & JVM Sub System, Netegrity Site minder, Genesis CTI Integration, Trillium data quality, BMC Patrol, Harvest Version Control

Responsibilities: Siebel Administration and Production Support

• Installing and Administering Siebel 7.8.2 e-Communication application on multiple environments.
• Applying patches, Quick Fixes as required
• Administering Siebel gateway, Siebel server, IIS web server and Siebel file system
• Administering the server components, taking the enterprise and Repository backups
• Conducted Load Balance test on Siebel Web Servers and Siebel Application Servers
• Creating the custom object managers and custom components, enabling them to access from GUI
• Troubleshooting the issues with server components
• Installed and Configured G Plus Adopter for Siebel 7 voice Component
• Installed and Configured Site Minder single sign on security authentication on Siebel Environments
• Installed and Configured JMS & JVM Sub System on Siebel Environments to integrate with Bellsouth ESB.
• Work with DBA team to create users on DB and setting users on Siebel application
• Work with QA team to resolve defects posted in Test Director related to Siebel Infrastructure issues
• Deploying code tested in Development environment to QA environment then other environments.
• Repository migration (Dev2Prod) from Development to QA, Pre Prod, Production and DR Environments
• Versioning repository backup, SRF, Configuration files using Harvest Version control system
• Migrating Non Repository Seed data items using Application Deployment Manager(ADM)
• Migrating Non Repository non seed data from Dev environment to other environments.
• Creating New Extension Columns and Indexes and applying them to Repository
• Creating Custom directories and registering the dlls as per application team request.
• Work with DBA team, Siebel Expert Services and Windows administrators as needed
• Work with Conversion team to provide the environment required for data loads
• Migration of workflows (Export and Import) and Activating them
• Running the EIM and Workflow Manager Batch Jobs as per the request from the application team
• SRF deployment and generating browser scripts for the application
• Work with Development team, supporting with application admin tasks
• Performing the Incremental and Full compiles on Dev Environment, deploying the new srf to application team
• Helping developers to setup work environment, user setup, Siebel client & tools setup, DB extract etc
• Installing Harvest to Developers and it is integrating with Siebel Client
• Setting up the offshore developers, initialization of local DB and supporting them
• Writing the batch files for full compilation, export repository and to start JMS tasks for interfaces.
• Running the batch jobs for Trillium and Parser in UCM Environment
• Production Support to Live call center application and call center users

Environment: Siebel 7.7.1 Financials, Windows 2003 Servers, IIS 6.0 web server, Microsoft Clustering Service, Siebel Native Load Balancing, DB2 7.8 Database.

Responsibilities: Siebel Administration and Production Support

• Administering Siebel 7.7.1 Financials application and applying patches as required
• Administering Siebel gateway, Siebel server, IIS web server and Siebel file system
• Administering the server components, such as Server Manager, Fins Object Manager, Workflow Manager, Assignment Manager, Siebel Remote, EAI and EIM
• Supported the Production users (thin clients and remote clients) on day to day problems.
• Creating the custom application object managers, enabling them to access from GUI
• Troubleshooting the issues with server components
• Work with DBA team to create users on DB and setting users on Siebel application
• Work with QA team to resolve defects posted related to Siebel application issues
• Implemented Actuate iServer and Integrated with Siebel application
• Work with Data load team to provide the environment required for batch loads
• SRF deployment and generating browser scripts for the application
• Setting up predefined queries and worked with List of Values
• Work with Development team, supporting with application admin tasks
• Helping developers to setup work environment, user setup, Siebel client setup, DB extract etc
• Setting up the mobile clients and providing database extract
• Setting up the Users and Access by their Positions and Responsibilities
• Application of configuration management procedures for changes to the
  operating system files and software.
• Participation in the development and preparation of documentation for,
  but not limited to, procedural, program and user documentation.
• Work with users to ensure successful system implementation and
  assist in user training.
• Maintains state-of-the-art knowledge and compiles information into
  recommendations and analyses.

Environment: Siebel 7.5.2 / Siebel Sales / Win2k / Oracle 8i / IIS 5.0 / Resonate Load Balancing

Responsibilities: Siebel Administration and Architect

• Functional understanding of and experience working with Opportunities, Accounts, and Products.
• Ability to understand the functional and business issues and translate into functional designs.
• Experience with writing Use Cases and Functional Design and Documents.
• Experience with Siebel User Interface design, prototyping and iterative development.
• Setting up a list of values such as add, change and edit to meet user requirements
• Have an experience with message broadcasts administration
• Setting up Organization, Positions, Responsibilities and Employees in Siebel
• Administer server components such as Assignment Manager, Workflow Manager & EIM
• Monitor the workflow logs and trouble shoot the issues
• Installation and support to the Siebel Enterprise, activities such as new deployments, upgrading to latest maintenance and hot fixes releases of Client and Server software
• Work with Development team, supporting with application admin tasks
• Administer Siebel Remote environment such as mobile user setup, data base extraction, connectivity and Support
• Performance of associated process studies, research investigations and
  requirements analyses of all aspects of communications
• Working with DBA, Network Admin, etc as needed
• Worked with Siebel Technical Support as needed

Confidential, Richmond, CA Jan‘03 to Aug'03

Environment: Siebel 7.0.3 Call Center, Siebel Energy, MS SQL Server, Windows 2000, IIS5.0
Responsibilities: Siebel Administration and Production Support

• Primary responsibility for implementing and supporting Siebel Enterprise Server including new deployments
• Provide 24x7 on-call support to production enterprise infrastructure
• Tier-2 Production Support to Call Center agents.
• Develop and document operational processes
• Work with Siebel technical support in case of any application issues
• Co-ordinate with areas that provide operational support such as monitoring, DBA, Network Admin etc. as needed
• Monitor the batch jobs that run everyday midnight/ weekly on weekends as per Schedule.
• Monitor the Workflow and MQ Server Components and troubleshoot in case of failure
• Perform Application Administration jobs like creating Employees, Positions and Responsibilities. Creating new users on Actuate iServer and synchronizing the users with Actuate server
• Creating new List of Values and sending message broadcasts
• Migrating the Repository from Pre-Prod to Prod environments
• Maintenance of lower environments like Dev, QA and Training
• Coordinate with QA team incase of any performance issues
• Prepare the documentation for administration issues and resolutions.

Confidential Austin, TX Jan'02 to Dec'02
Call Center, Siebel 2000 Implementation

Responsibilities: Customization and Administration of Siebel 2000

• Participated in full life-cycle implementation of Siebel 2000 for the Siebel Call Center
• Application module comprising Business Process Mapping, configuration and Deployment.
• Configured Business Layer Objects like Accounts, Orders, Activities, Contacts, and Opportunities as per customer requirements.
• Designed and configured MVG applets, Associate applets, Joins and Links
• Designed and configured List, Form and Pick applets and pick lists as per customer requirement, configured specialty objects such as Drill Down and Toggle for applets.
• Designed & configured Screens, Views and Applications Performed table extensions and interface table mapping Siebel Base Table
• Defined / Created Organization hierarchy, Pick List Values, Employees, Positions, Responsibilities and Views using Application Administration - apps administration.
• Implemented Workflow Rules by Defining Workflow Groups, Policies, Monitor and Actions using Workflow Administration
• Worked with Siebel Anywhere for Upgrade kits and client deployment
• Created EIM Configuration file (.ifb files) for data loading
• Performed task for EIM Data Load and Data Migration Server Manager
• Performed mapping of Base Table and Interface Table columns for external data loading
• Installed mobile clients and extracted database for remote clients
• Familiar with and followed Siebel Implementation Methodologies (SIM).
• Prepared technical documentation and functional documents for end users.

Environment: Siebel 6.3, WinNTServer4.0, SQL Server7.0, VB Script, Win Runner 6.0, Load Runner 6.0

Confidential, Atlanta, GA April'01 to Dec' 01
Call Center, Service & Support, e-Channel and e-Service
Confidential implemented CRM2000-Siebel to accelerating e-business transformation and improving the effectiveness of its sales, service and marketing operations, also to improve the company's competitive position, Siebel has been chosen as the best Customer Relationship Management to meet their present requirements. The project teams will design, develop, configure, interface and test software to help users successfully migrate from existing applications and processes to Siebel. Implemented e-Channel Application to integrate its Business Partners and e-Service to integrate It's Service Providers world wide for the best service to its customers.
Responsibilities: Siebel Configuration and Architect
Global Interfacing and Testing of Siebel 2000 e-Business Solutions

• Involved in interfacing between Siebel Enterprise Applications and Legacy Applications using Siebel EAI and MQ Series Integration.
• Verified data flows and connectivity between Siebel and Legacy Application after interfacing
• Verified data flows and connectivity between different components which are used for interfacing
• Verified data flows between components and interfaces based on transaction flow diagrams.
• Configured CTI Client and verified and tested its functionality
• Prepared the test cases for World Wide Installation Verification and Architecture Verification tests.
• Created Employees, positions and Responsibilities for thick and thin clients.
• Involved in data loads by manually and EIM Task for test environment
• Tested Siebel Application to verify the warranty process check and credit card authentication check.
• Created Assignment Rules for assigning opportunities to business partners using Batch and Dynamic Assignment Manager in e-channel
• Created Assignment Rules and policies for Assigning service requests to service providers using Batch and Dynamic Assignment Manager in e-Service.
• Created workflow policies and groups for email response in e-channel and e-service
• Created Assignment Rules and workflow policies to Accounts and Contacts Organization to be default based on its country and geo location
• Tested e-mail response in e-channel and e-service Applications
• Tested Data flows and functionality in e-channel and e-service Applications
• Used Problem Report Manager Tool to assign errors and problems to different groups.
• Used standard procedure and Template for execution of test cases.

Environment: Siebel V6.2, Windows2000/NT, DB2 V6.1, UNIX, AIX, and OS/390

Confidential, St. Louis, MO July\'00 - March'01.
Confidential, Call Center
Responsibilities: Siebel Configuration
Created and modified Business Components and Business Objects-definitions in the Business Object Layer.
Created and modified applets, views, screens and attaching all these objects to the corresponding application
Extend the Siebel database using the data object layer
Created new configuration and repository file to connect to test database and for Compilation of various projects.
Involved in defining several object definitions, creating pick lists, pick applet, MVG applet, join, link, and linking to each of the objects defined in user interface layer
Conduct configuration design reviews
Developed reports by using Actuate developer workbench to meet the business requirements. Expertise in designing report layout.
Developed Master-detail reports, grouping, sorting using different features of actuate developer with Oracle database backend.
Extended some of the report layouts in customizing existing reports using actuate developer workbench and customized some of the controls of custom library provided by Siebel.
Involved in documenting the end user manual and end user training
Understanding Business Process Requirements.
Designing modifications necessary to the Siebel screens and reports.
Designing of Business objects, Business components, screens, views and applets.
Evaluation of Data Mapping, performance and visibility.
Entity Relationships and Screen Flow Diagrams.
Environment:Siebel 99, Version 5.5, Windows NT, Oracle8.0, HTML, VB Script and Actuate3.2

Confidential, INDIA Dec'99-May'00
Call Center Application
Responsibilities: Siebel Configuration
Modified User-defined Applications for handling extended functionality, modified Screens, Views and applets.
Created one-one extension columns and tables used one-many extension tables to customize the Siebel data model to suit the customer\'s requirements.
Created Business Component and Business Object - Object definitions in Business Objects Layer and configured the objects to expose the newly created data object definitions.
Created custom joins, links and multi value links to custom business components and objects definitions.
Standard Reports were modified as per Client's requirement.
User defined reports were created in Actuate and added to the corresponding Views.
Created Group reports and Master-Detail Reports.
Modified layouts of existing reports as per Clients requirement.
Understanding Business Process Requirement
Defined assignment rules for service data (Assignment manager).
Designing Business Objects, Business Components, Screens, Applets and Views using Siebel Tools.
Identification and mapping/importing of the Business Objects and Business Components, which closely map to the business requirements,
Documenting the system, training to end users and technical support.
Environment:Siebel99 Version 5.0, Windows NT, Oracle 8.0, VB Script, HTML and Actuate3.2

Confidential, Chennai, India. Oct'97 to Nov'99

As a Business Analyst, involved in the design and development of following projects:
The functionality of payroll/HRD system is to capture the employees personal and Attendance details; personal details are used in HRD appraisals, performance tracking, calling for interviews etc. Attendance details are used in monthly payroll preparation. The modules supported include employee master maintenance, attendance validation and reporting, monthly reporting (pay slips, pay register, HRA statements etc) annual reports like pf returns, bonus & gratuity.
Environment: Oracle 7.5, Visual Basic 6.0, Crystal Reports and Windows NT.

Project: To Automate Transactions that links Factory and Marketing
This system has been developed to automate the daily transactions, which helps to cater to the large volumes of the product across the country. This also helps us to link the Dealers, Carry & Forwarding Agencies and the manufactures to have free flow of information's up and down the ladder through V-SAT to connect the people in close proximity.
Responsibilities:
Involved in the analysis, designing and programming of the application extensively used functionalities of VB 5.0 DB Grid, Dynaset, Snapshot, Toolbars, and Menus. Provided the Find, Filter and Sort features for easy tracking of the data in Material Master, Pricing Master and Sales order Screens.
Environment: AS400, DB2,Visual Basic 5.0, Oracle 8.0, ODBC, Crystal Reports 6.0 and Windows NT (Version 3.51)

Project Scope: Vendor Details and Quality Rating.
This software is used for classifying the vendors as Class A, B and C, depending on the incoming quality of the components they supply. In addition it keeps details about types of components, Readiness to supply the Order Quantity in Short Notice.
Responsibilities:
Involved in forms designing, which compromises of vendor details. Generated report on in-coming quality of the component using Crystal Reports, this report module was is capable of generating on daily, monthly, quarterly, half-yearly and annual status report.
Environment: Oracle 7.3, ODBC, VisualBasic5.0, and Crystal Reports

Confidential, Chennai. April '95-Oct'97

Integrated Application for Servicing and Inventory Management
As a Business Analyst, involved in the design and development of following projects: This application was integrated package with workstations distributed over various departments. The objective of system is to process servicing jobs, schedules, spares inventory, sales, purchase and general accounting for a large automobile service and spare dealer with inventory of more than 13000 spares, and multiple service stations. The system also provides tracking of stock movement between different service stations and stores, along with direct sales or servicing sales. The key feature of this system is generation of highly complex customized reports, which were designed as per specification set by client.

Environment: Windows based client-server, Database -Oracle Front End -Visual Basic (4.0)
Maintenance Management System
This application was developed for heavy machinery maintenance firm. This application is being used for processing data regarding maintenance contracts, regular maintenance schedules and to provide scheduling information for staff on these maintenance works. The system has it\'s own integrated inventory management module along with purchase and accounting module.
The system also maintains information about unscheduled maintenance work along with the staff deployed on such work.

Technology- Windows
Database- MS-Access
Front End- Visual Basic (4.0), Fox Pro
Project involves implementing a Training Program Management system in MS-Access in Windows 95 environment as part of a 3-member team. This computerizes the employee training programs conducted for this client with a workforce of more than 3000 employees.

Role:
Designed the database tables.
Designed and developed UI screens for addition of new training programs, employee enrollment in current programs.
Generated reports that print out certificates for course completion, attendance and program success reports.