Desktop/Systems Engineer Resume Long Valley, NJ - Hire IT People

EDUCATION:
Bachelor of Science in Management information Systems
MCSE 2000-2003 Courses. PC Technician Certificate (A+ Course).

CERTIFICATIONS: MCITP (Microsoft Exchange Server 2010) - Security Plus (2010)

SKILLS:

Active Directory, Exchange 2010-2007, 2003, 2000, Citrix, Ghost,
Windows 2008, 2003, Win 7, Vista, XP, MAC OS, SharePoint 2007
Blackberry, Hardware/ Software Enterprise Experience
VERITAS, HTML, SQL, Visual Basic programming,
Cisco, Batch/VB Script, Access/Database, VPN
Systems Security (Joebox, Sonic Wall firewall), Group Policy
LANDesk Management Suite, Jenny, VMware

EMPLOYMENT:

Confidential, Rockland,Boston, MA
04/2011-12/2011 Desktop/Systems Engineer (Contractor)

Supporting all BOB servers (Domain Controllers ,DNS, DHCP), in a Cross-Domain environment using Windows 2003 and 2008 servers
Providing Third level support of VPN (Token, Max VPN, Cisco), Active Directory, Group Policy, Desktop and Server imaging using Jenny.
Supporting Local Administrators of different sites and domains.
Deploying Applications using LANDesk (LDMS)

Confidential, Boston, MA
06/2010-01/2011 Senior IT Generalist (Contractor)

Providing Installation, Maintenance and troubleshooting support of business applications (Document Manager, Ultimus,)
Supporting company's technologies and Systems such as: Windows Server 2008, Exchange 2007, Active Directory, SharePoint 2007, Windows Vista, Blackberry.
Monitoring and responding to hardware and software problems.
Managing Nortel Networks phone system
Supporting and Managing user accounts in Exchange 2007

Confidential, Boston, MA
09/2008-10/2009 Network Support Analyst/Data Center ITS

Providing expert support to end-users in a Windows Enterprise environment
OS used: Windows/Exchange 2003 server, Win XP
Following documented procedure to monitor network and application viability.
Creating and Managing user accounts and security in ADUC, Exchange 2003, and other Health care applications: SCM, SDK, Nehen, Logician, etc.
Set permissions (Share/NTFS)- Propagating permissions to Child Objects accordingly
Creating Different AD Security Groups and Distribution Lists.

Confidential, Brockton, MA
09/2006-08/2008 Information Technology Specialist/Assistant Vice-President

Installing, Configuring, and maintaining network systems/Windows Servers and applications (Misys, ADP, HH Gold)
Administration of servers providing file sharing, email, Internet connectivity, and database capabilities to all users as well as telephone services using Avaya system.
Performed XP Rollout to maintain a standardized system.
Providing user support for Helpdesk, Desktop, and tablets.
Supporting remote field staff, Active Directory
Analyzing and making recommendations for Windows server/network upgrades as needed.
Use of Joebox to manage system security and VPN
Added/connected 2 Cisco Switches for additional ports.
Deployed applications using Group Policy Object
Assisted Vice-President with HIPAA regulations.
Performed upgrade from Exchange 2000 to Exchange 2003 Server.

Confidential, Westborough, MA
10/2005-06/2006 Systems Engineer

Work involved Databases such as Ascent Capture and Application Extender.
Creating Batch Classes- Validation Scripts- Release Scripts.
Installing programs and providing training and phone support accordingly to different Clients.

Confidential, Melrose, MA.
Desktop Support

Providing Technical support to users with laptops/desktops running Windows and Mac OS.
Installing, troubleshooting, and servicing PCs and related PC software and connectors.
Performing software and network configuration on new PCs.

Confidential, Randolph, MA.
04/2003-11/2007 IT Consultant (Independent)

Supporting the company's LAN for about 20 users. Maintaining all computer systems, documentation and back-ups.
Troubleshooting printers, Hardware and software issues.
Installed/configured Active Directory

Confidential, Cambridge, MA.
06/2001-05/2003 Systems Administrator

Supported about 8 sites in a Win NT/2000 enterprise environment including Active Directory.
Performed and supported Windows NT-2000 migration.
Assisted and supported Exchange 5.5-2000 migration.
Performed remote and local backups for different offices.
Connected microcomputers and printers to local area networks (LAN). Supported the Intranet. Wrote Macros (VB 6.0) for the Grand Jury. Performed package deployment using MSI.
Wrote batch files and Logon scripts. Transferred files from old equipment.
Provided introductory instruction to staff on the use of new equipment. Oversaw 1-2 interns.
Supported all servers and Desktops
Deployed MSI applications using Group Policy Object.

REFERENCES: Furnished upon request

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Desktop/systems Engineer Resume

Long Valley, NJ

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