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Network Technician Resume

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Uncasville, CT

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COMPUTER & NETWORK TECHNOLOGY

Install, configure, maintain, and troubleshoot PC’s, networks, and internet components 
EDUCATION / TRAINING

Computer and Network Technician

  • A+
  • Desktop Support
  • Network +
  • Network Security
  • Microsoft Operating Systems
  • Exam Preparation

A+: Installation, upgrade, diagnosis, and troubleshoot PC and network operating systems

Desktop Support: Application of business software using MS Office; customer support; help desk applications, report generation, problem diagnosis and resolution

Network+: Network infrastructure including the TCP/IP protocol suite, the OSI model, topologies, and network hardware; use and configuration of network monitoring tools and cabling techniques

Network Security: Application of network security concepts including basic cryptography, communication/infrastructure security, and operational/organizational security; coverage of firewalls, DMZ, security policies, authentications, authorization, VPN concepts, encryption methods, internal and external threats, malware, spyware, and viruses

MS Operating Systems : Installation and configuration including MS Office Suites, Windows XP, Vista, Windows 7, and 2003/2008 Server.

Experience
Windows Server 2008, VLANs, Trix box, Help Desk Ticket System, Switches/Routers, Virtual PC, ICS, Microsoft Office, USMT, Virus Removal, Format, Upgrading, Printer Installation

Employment History
Confidential– Uncasville, CT 8/2006-Present
Shared Labor Representative
Concession Stands

  • Taking customer orders
  • Handled Cash and Credit transactions

Coatroom

  • Taking in customer items and keeping it secure
  • Answering any questions the customer may ask
  • Gathering customer information if they lose their ticket

Valet Dispatch

  • Inputting information about vehicles
  • Relaying Information to managers
  • Gathering customer information if they lose their valet ticket

CERTIFICATIONS
CompTIA A+ IT Technician: Code: 7XNGLXGLHGRQ2ZXS
CompTIA Network+: Code: JMCJNYMLNDQEQ0DR
MCP (Microsoft Certified Professional) Certification Number: A551-1388 
MCTS-Microsoft Windows 7 Certification Number: D514-3087

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