PROFESSIONAL SKILL SUMARRY

• More than 6 years of experience in system administration, including analyzing, designing, installing, maintaining, troubleshooting and repairing hardware, software, peripherals, ad networks.
• Expertise in Windows 2000/2003/2008 Server and Windows XP/Windows 7 client administration
• Well versed in installation, configuration, maintenance and production support of Windows OS Servers, Active Directory.
• Hands on experience in with installing and managing IT services such as Active Directory, Site Replication, Multi-Domain Forest Architecture, DNS, WINS, DHCP, Terminal Services.
• Hands on experience with designing, implementing and managing Windows 2000/003/2008 LAN

Infrastructure including Exchange 2003/2007

• Working experience in installing, configuring, and administering MS Exchange 2003/2007.
• Knowledge of Load Balancing, RAID 0,1,5, 10 level configuration
• Hands on experience in installation, maintaining of Routers, Switches, Hubs and experience in maintenance of network environment with Network Management tools like solarwinds and PRTG Network Monitor
• Good knowledge on handling and mitigating the attacks on the networking using security tools and devices
• Knowledge of EMC2, SAN, NAS installation and management
• Have excellent ability in designing, implementation and configuring the network diagram and load simulation using simulators like opnet modeler, Boson, Cisco configuration maker, Gns3.
• Excellent communication skills, ability to work independently and as part of team
• Ability to learn and new existing hardware and software and adapt to new environments

Operating Systems: Windows Server 2008/2003/2000/NT, Windows 7, Windows Vista/
XP/2000
Software: Microsoft Exchange 2003/2007, Symantec Backup Exec, Blackberry Enterprise Server
Hardware: HP Proliant DL Server Series, Dell Power Edge Server Series, Dell Laptops/Desktops, HP Desktops/Laptops, HP Printers
Services: Active Directory, Site Replication, DFS Replication
Protocols: TCP/IP, LAN, WAN, WLAN, DHCP, DNS, HTTP, HTTPS, FTP, SMTP, SNMP
Applications: Microsoft Office 2007/2003/2000

EDUCATION

Bachelor of Science, Information Technology,

Confidential,West Chester, Ohio Nov 2011- Present

Senior Field Network Engineer: The Contingent is a global technology services company specializing in Managed Secure Wide Area Networks, Integration, logistics and maintenance for large enterprises. As a field Senior Network engineer, my responsibility is overall IT day to day operation, deploy and manage WAN infrastructure like circuits, security appliances, routers, switches, wireless devices and many other components found in large, multi-site networks. This includes ensuring proper maintenance and operation of servers, connectivity equipment and user accounts. In addition I act as an escalation resource for server issues and provide executive level server side support.

• Microsoft Windows Server 2003/2008 Operating Systems: Domain Management, Active Directory, Group Policy (Win 2003/2008)
• Manage Windows WSUS Server for Windows Patch & Security Updates
• Monitor/Maintain backup jobs using Symantec Backup Exec
• Network and Server Monitoring for performance and utilization using PRTG Network
• Monitor/Main & Deployment of SOPHOS Antivirus and Management Server
• Implementation of Sonic Wall SRA 4200
• Configuring/Troubleshooting/Filtering websites using Celestix
• Maintenance of Cisco 3560 & Cisco 2950 Switches
• Responsible for security, documenting and the configuration of the system.
• Have coordinated with vendors for the procurement of goods and internet linkage.
• Troubleshoot any reported problems and System performance tuning and ensure that the network infrastructure is up and running after the system upgrade.
• Making sure that the computer hardware and network infrastructure for an IT organization is properly maintained
• Involved in the procurement of new hardware, rolling out new software installs, maintaining the disk images for new computer installs
• Making sure that licenses are paid for and up to date for software that need it.

Confidential, Alexandria, VA Dec 2010- Nov 2011
Field network Engineer

This ServRight Company provides the industry\'s best nationwide service and support solutions to companies that value quality, speed, flexibility, and cost control. Its offers on-site service, repair and installation for computers, printers, scanners, storage devices, document finishing, digital signage, document imaging, kiosks, POS terminals and more. ServRight provides nationwide project implementation.

Responsibilities:

• Provides technical support for installs, configurations, upgrades, and advanced troubleshooting on printer problems. Troubleshoots and repairs laser printers, multi-function devices, label printers, plotters, scanners and fax machines.
• Also troubleshoots network connectivity issues from printer to communication closet. Provides desktop support for software, drivers, printing and scanning issues and provides print queue support on the print servers.
• Builds print queues as needed and resolves print queue problems. Provides support for legacy printing processes including IP configuration and changes through various servers across the WAN. Provides reports, completes requests for assistance, determines best methodology for providing printer repair service, and determines appropriateness of moderate changes or modifications.
• Prepares continuity books for repair of legacy printers and documents and posts standard operating procedures for all personnel. Responsible for coordinate repair and replacement parts with manufacturer. Such as: HP Multi-Function printers, all models of laser class printers.
• HP- Designed plotters. Lexmark- Multi-Function printer. Lexmark- all models of laser class printer, Xerox- Multi-Function printers and Xerox- all models of laser class printers

Confidential, Philadelphia, PHI July 2008- Nov 2010Network Administrator

This is a full service law firm serving general and business clients. In the areas of concentration include, Civil Litigation, Personal Injury, Employment / Labor Law, Real Estate, Estate Planning and Administration, Criminal, Civil Rights, Sports and Entertainment. As a System Administrator, my responsibility includes, analyzing system logs and identifying potential issues with computer systems, introducing and integrating new technologies into existing data center environments. Perform routine audits of systems and software and performing backups. Apply operating system updates, patches, and configuration changes. Also, install and configure new hardware and software.

Responsibilities:

• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries and dealing with often frustrated users.
• Responsible for security, documenting and the configuration of the system.
• Troubleshoot any reported problems and System performance tuning and ensure that the network infrastructure is up and running after the system upgrade.
• Managing a team of 8 system/ network support executives.
• Setting up the process for attending to the support request from the users.
• Laying down the network design for the premises and recommending the required equipments.
• Coordinating with vendors for the procurement of goods and internet linkage.
• Getting the issues solved in a timely manner and escalating the problems which require intervention from higher levels.
• Securing the mail servers, application servers and nodes from any security threats by installing firewalls and other security suites.
• Getting desktop PCs assembled and Operating systems and other applications installed.
• Deploying, maintaining and troubleshooting mail servers, application servers, DHCP servers and modems.
• Ensuring proper working of all the equipments.
• Producing reports network productivity, plans and issues for higher management.
• Proven ability to technically involved in the maintenance and administration of servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches as well as a vast array of additional technologies inclusive of both hardware and software
• Proven ability Network administrators are responsible for making sure that the computer hardware and network infrastructure for an IT organization is properly maintained. They are deeply involved in the procurement of new hardware, rolling out new software installs, maintaining the disk images for new computer installs, making sure that licenses are paid for and up to date for software that need it, maintaining the standards for server installations and applications, and monitoring the performance of the network, checking for security breaches, poor data management practices.

Confidential,Minnetonka, MN March 2006– June2008
Senior Field Network Engineer

The FieldSolutions™ is a service company. It deliver the highest quality field service results, by creating extraordinary value, and continually enhance of its clients’ and members’ with the field service experience. Its technician members provide the best opportunity for success in delivering quality field services. For its clients, it’s committed to provide them highest satisfaction through consistent delivering of most efficient, effective, and highly quality field service solutions. My

Responsibilities:

• Supporting Vonage, Voice over Internet Protocol (VOIP), analog and digital voice and data network infrastructure
• Install and/or remove cabling, terminal equipment, data services, or associated hardware/software as directed
• Troubleshoot and repair VOIP telephone instruments and connectivity issue