System Administrator Resume San Jose,CA - Hire IT People

Summary:

5 Years Experience in maintaining, troubleshooting and upgrading to software/hardware level in network environment.

Highlights of Qualifications:

Hands on experience with IT Track-It and ConnectWise software
Working knowledge of terminal services to support remote users
Supporting and maintaining user profiles, documents, mailboxes using Active Directory in Windows 2003 server and exchange server
Expert in building various PC systems from scratch including configuration of Bios, multiple video cards, multiple monitors, etc.
Expert in evaluating, building, installing, testing, maintaining and supporting PCs and laptops, peripherals, operating systems and applications.
Installs and supports desktop and networked printers.
Support and maintains user account information including rights, security and systems groups.
Managed network resources by applying GPO’s
Support and troubleshoot VPN users connectivity
Certified CompTIA Network+ Technician,

Technical Skills:

Windows 2008/2003/2000 Server
Windows 7, Vista, XP, ME, NT4, 98
Active Directory, Group Policy, DNS, DHCP, WINS, IIS, Terminal Services, Print and File Services
Microsoft Exchange Server 2003
TCP/IP troubleshooting techniques
Ticket systems: Track-IT and ConnectWise
Remote software: Bomgar

Work Experience:

Desktop engineer 10/2010-12/2010 Confidential, San Jose, CA

Support Clients using ConnectWise and Bomgar
Support VPN users and network connectivity, Terminal servers, Exchange server, windows 2008/2003, printers, shared folders, Outlook 2007/2003, Trend Micro, Symantec and McAfee

IT Administrator 01/2008-02/2010 Confidential, Campbell, CA

Set up, troubleshoot and managing windows 2000/2003 server, Implement IT policies, manage the network resources, printers, NT backup, user accounts and profiles.
Responsible for on-going technical support and daily maintenance of LAN/WAN, daily/monthly operations of corporate computer systems, system security maintenance, and troubleshooting at both server and network levels
Responsible for the evaluation, installation and maintenance of network applications, including operating systems, application software, user connectivity, and network management,
Maintaining and administering server applications and functionality

System Administrator 05/2007-01/2008 Confidential, San Jose, CA

Managed user accounts (adding, modifying, deleting)
Applied GPO’s
Managed logon scripts
Managed email accounts in exchange server environment
Managed user profiles in active directory (Installing new software, access to shared folders in the domain, user’s documents)
Added, configured and troubleshooting printers throughout domain in active directory
Troubleshooting outlook issues
Maintained servers (installing patches, hard drive maintenance)
Tracked and updated network issues using IT Track-IT
Managed network printers using command line

10/2005-03/2006 Confidential, Cupertino, CA

Test Technician

Building systems, Imaging and testing the software and Hardware component.
Installed windows XP and tested HP software compatibility
Evaluating an attribute or capability of HP programs and systems and determining that it meets its required results

2002-2006 Confidential, San Jose, CA

Attending College as a full time student and Finished 48 units in Windows/ Linux administration
Linux Administration Graduate, 2005
General Network Administration Graduate, 2005
MCSA Network Administration Graduate, 2005
Network+ Certified

03/2000 – 07/2002 Confidential, Fremont, CA

Computer Technician

Responsible for installation, configuration, maintenance and problem resolution of the desktop computer hardware and software and peripherals (printers, etc.)
Installed and configure Windows 95/98,win 2000Pro/Server, Win NT workstation/Server, MAC operating systems and third party software tools in a network environment.
Made fresh ghost images (Win 98/2000/NT) for IBM/Compaq/Toshiba laptops and Dell /Clone desktop platform.
Troubleshoot software and hardware failures and identify network problems related to PCs and Desktops.
Installed different Microsoft security patches according to customer request.
Installed Linux on PC platform
Break_fix repair and troubleshooting
Responsible for fix and troubleshoot network problems in customer site