Linux Systems Administrator Resume Los Angeles, CA - Hire IT People

Objective: Seeking a position in a dynamic organization where I can utilize my skills and experience.

TECHNICAL SKILLS
Operating Systems: Microsoft Windows XP, Vista, Server 2003, OS X
Administrator Tools: Active Directory, SMS, RDP, VNC, Apple Remote Desktop,
Email clients: Lotus Notes, Outlook, Entourage for Mac, Blackberry Enterprise Server
Hardware: PC Workstation/Macbook, Workstations, iPhone and Blackberry
Help Desk Ticketing Software: Remedy, Track it, Service Center
Office Suites: Microsoft Office Suite 97-2007, Office 2008 for Mac
Networking: LAN/WAN, TCP/IP, DHCP, VPN and 802.11
Applications: Pointsec Encryption, Adobe Professional 9, Altiris, Mathlab, Citrix

EXPERIENCE

Confidential, Culver City, CA 10/09 - Current
Linux Systems Administrator

Administer users in a Unix/AD environment.
Manage BES, ActiveSync and their respective devices.
Build and deploy hardware and software systems as necessary.
Maintain facility render servers and workstations.
Responsible for workstation and user moves within the facility.

Confidential, New York City, NY 2/2007 - 8/2009
Desktop Support Specialist

Provide comprehensive phone, email, and desk side support for 300 on-site/remote users running Windows XP, Mac OS X, Outlook, Blackberry, and MS Office.
Resolve technical issues using standard practices, procedures and troubleshooting tools.
Supported PC and Mac users with issues regarding Outlook/Entourage, MS Office
Kept accurate inventory all hardware including offsite equipment.
Responsible for assigned open tickets until resolution.
Created a software license database with license expiration dates.
Installs, moves, adds and changes.
Coordinated equipment repair and maintenance with vendors

Confidential, Waltham, MA 11/2000 - 2/2006

Support Specialist

Provided first-level phone, email and desk side support Windows XP/2000, OS X
Tracked requests for assistance with PC hardware and software problems using Remedy.
Order and build IT hardware as required (PC and Mac images and builds).

Administered new user accounts using active directory.
Coordinated secure equipment disposal.
Deploy multiple corporate builds using Altiris Deployment Solution.
Repair/maintenance of personal and network printers/copiers/faxes.

Confidential, Lynn, MA 12/1998 - 10/2000
Technical Support Representative

Provide one call resolution of inbound phone call, outbound phone call, and e-mailed support requests.
Resolving customers\' dial up networking, DSL connections, ftp and email issues promptly and accurately.
Rebuilt corrupt mailboxes.
Documented all new support procedures.
Configured DNS for new hosting accounts.

Confidential
T1 Provisioning Specialist Boston, MA 03/1996 - 12/1998

Handled customer issues and inquiries via phone.
Primary resource for provisioning of new customer orders.
Worked with vendors to coordinate installation on new T1 lines.

EDUCATION:

Engineering Science

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Linux Systems Administrator Resume

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