Systems Solutions Architect Resume
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SUMMARY
- Over 20 years of Telecom Engineering and 15 years of extensive Consulting experience designing and deploying Voice, Video and Data Networks for large corporate and government
- Extensive experience in designing and deploying customized Voice, Video and Data solutions from ground - up.
- Customized SIP-based IP PBX systems design, deployment / integration.
- Business-grade SIP Trunking provisioning and PSTN integration.
- IP Video Conferencing Systems design and deployment.
- Cisco Wireless Networks design, deployment, support.
- IP Telephony - SIP / Analog PBX Integration.
- Global Telephony Dial Plan and PSTN toll-bypass design and optimization.
- E.911 Compliance recommendations and auditing.
- Voice & Video over Wireless LANs design and deployment.
- Corporate Data Centers design / deployment / optimization.
- Network Security auditing and compliance recommendations.
- Conducted meetings with Enterprise clients to identify their needs in the following areas:
- Deployment of business-grade SI P- based PBX systems.
- Converged networks to support Voice and Data over Broadband IP connectivity.
- Network Infrastructure - such as
TECHNICAL SKILLS
- CUCM, CUBE, Oracle, CME, and SME platforms.
- Specialized experience in provisioning and supporting Business-grade end-to- end SIP Trunking solutions beyond Corporate demark (on Telcos’ side).
- Experience deploying, customizing and integrating Unity Voice Messaging System.
- Experience in designing and deploying Teleconferencing (Cisco Telepresence) solutions.
- Specialized experience with site surveys and design / deployment of Wireless LANs. design, testing, LAN / WAN capacity planning / redundancy / QoS support.
- Internet connectivity - such as T1, DS3, Metro Ethernet, VPN, MPLS.
- PBX and IP PBX Integration / upgrades.
- IP Contact Centers.
- Wireless LAN (Wi-Fi) and VSAT technologies.
- Configured equipment and performed live IP PBX demonstrations.
- Gathered requirements, conducted capacity planning, developed proposals to modernize and deploy various Voice, Video and Data technologies.
- Identified proper equipment, compiled BOM’s and procured required SW and HW components.
- C deployment, management, support. Protocols: TCP/IP, IGRP, EIGRP, OSPF, BGP, Frame Relay, ATM, MPLS, RSTP, HSRP, AAA, QoS, CoS, H.261, H.263
- H.264, H.323, MGCP, SIP, SCCP, PCM, CAS, CCS, NFAS, QSIG, SS7, 802.1q, 802.11a/b/g/n, 802.11x (Cisco LEAP and EAP-FAST), 802.11ac.
- Networking devices: CallManager, Unity Connection, Voice Gateways, Wireless LAN Controllers, SBC /CUBE, MCU’s, Routers, Switches, Firewalls
- Intrusion Detection, VPN devices, DHCP/TFTP servers, Cisco Wireless, Interactive Video Video (TelePresence & IP/VC 3500), Firewalls
- CiscoWorks and other equipment. onducted Network Readiness Assessments with objective to migrate to Converged Infrastructure.
PROFESSIONAL EXPERIENCE
Confidential
Systems Solutions Architect
Responsibilities:
- Supported a complex multi-site Voice/Collaboration environment comprised of B/C Series UCS serves, CuCm/CCX 11.X, Unity Connection, Avaya, MS Lync and Skype for Business environments.
- Deployed and troubleshooted ISDN PRI/SIP Gateways, customized clients devices, provided support for various applications and connectivity-related issues.
- Led several projects involving Sites migration from Avaya to a Centralized CUCM system.
- Evaluated business and technical requirements in order to upgrade PSTN connectivity from TDM to SIP Trunking-based solution.
- Ki Evaluated Confidential &T SIP Trunking offerings and conducted multiple conferences with H&N and Confidential &T managerial and technical staff examining Confidential &T solution for compliance with contemporary standards and Industry Best Practices.
- Ki Designed, developed and deployed a POC Lab comprised of B7000 UCS servers, CUCM/CCX/CUPS/Unity Connection, CUBE, and other equipment in order to replicate production environment and facilitate pre-production testing, upgrades, and troubleshooting.
- Ki Analyzed customer’s business and technical requirements, actively participated in RFPs development, researched and validated multi-regional SIP Trunking SLA offerings, conduced conference calls with Telco vendors with objective to migrate from TDM to SIP Trunking solution.
- Designed and deployed a customized SIP-based PBX solution to provide IP Telephony services to Corporate branch offices utilizing CME/CUBE and Cisco 4000 Series ISR Routers.
- Conducted extensive site surveys, analyzed vendors’ SLAs, and coordinated support for various Telcos/ISP’s package offerings, such as QoS, SIP Trunking, MPLS, Encryption, E-911 support, etc. v Gathered requirements, designed and deployed an End-to-End QoS to support Voice, Video and critical Data applications utilizing Confidential &T’s subsidiary (TNet) MPLS network.
- Upgraded Enterprise CUCM/CUPS/Unity/CCX Cluster from v.9.1 tov.11.5. v Gathered requirements and Integrated support for iPhones and Android devices utilizing Cisco Jabber client application and BE7000 UCS virtualized environment.
- Deployed Cisco Emergency Responder (CER) to dynamically track end-user’s devices and allow placement of 911 emergency calls to local PSAPs.
- Conducted Security and Risk Assessment on WiFi and Wired networks, deployed, managed and upgraded Cisco ASA Firewalls, IPS/IDS appliances and VPN devices.
- Gathered Security/System requirements and designed/deployed Identity Service Engine (ISE 2.2) in a Multi-Mode environment.
- Deployed Auto Attendant and Voicemail functionality utilizing CUCM, CME and Unity Connection Integration utilizing Cisco UCS B200 Series servers. v Conducted use-case analysis, created use-case diagrams, etc. in the development and redesign of a complex Network, Security, VoIP/FAX and other systems and applications. (Freddie Mac).
- Developed a Reference Architecture documentation with objective to migrate from TDM to multi-site UC system for a large financial institution (Freddie Mac). v Coordinated design and deployment works within company’s Architecture, Security and Operations departments (Freddie Mac).
- Gathered technical and business requirements, conducted site surveys, analyzed network capacity, conducted conferences with Cisco, Confidential and GSA managerial / engineering staff and developed documentation with objective to design and validate a nationwide SIP Convergence Project (17,000 users) for General Services Administration. v Designed & Integrated Voice / Video and IM applications utilizing Cisco Jabber v. 9.0.x and 10.x.
- Researched, designed and deployed CUBE and SBC SP appliances to facilitate Centralized SIP Trunking connectivity between Telco and large (10,000 users) Retail Customer.
- Analyzed business and technical requirements, developed Visio diagrams, BOM’s, SOW’s and other documentation to facilitate multiple sites migration from TDM to SIP-based solution.
- Researched relevant technology and developed a Proposal to provide Mobile Voice Communications over WLAN and VSAT networks for MSHA. v Conducted Site Surveys, analyzed bandwidth requirements, designed / deployed a Wireless Network comprised of 2700/3700 Series AP’s and 5760 WLC. v Designed and deployed Enterprise Attendant Console CUEAC v.8.x utilizing UCS B200 Server.
- Upgraded IPT Cluster from CallManager v.4.x to CUCM v. 7.x / 8.x v Designed and deployed VoIP Mobile Network utilizing Cisco CME to support Voice & Video functionality over Wireless LANs.
- Configured Inter-cluster / SIP Trunks, Gateways and Gatekeepers to support multiple IPT sites deployment utilizing CUCM v.8.x.
- Led a project to design and deploy Inbound IP Contact Center Enterprise (IPCCE) to support 500 agents.
- Deployed Cisco Emergency Responder (CER) connecting to local PSAP to comply with E.911 regulations.
- Gathered requirements and designed IPCC Express (IPCCX) solution intergraded with CUCM v.7.5. Designed and deployed Unity Voice Messaging system.
- Designed and implemented Firewall-based security utilizing Cisco FWSM and Catalyst 6513 platform.
- Tested QoS and Network performance utilizing LANforge Traffic Generators.
Consulting Assignment
Confidential
Responsibilities:
- Led a project to migrate NYC Fire Department’s ( Confidential ) Emergency Response Applications.
- Performed Network Readiness Assessment to facilitate Intra-Enterprise TelePresence deployment.
- Led a project to design and deploy Campus QoS to support TelePresence CTS3000 functionality.
- Performed Network Path Assessments (NPA) for TelePresence deployment.
- Led QoS design project to prioritize critical Confidential applications.
- Configured VLANs, HSRP, RSTP, Trunks, QoS on Catalyst 6513 switches.
- Configured, upgraded and supported Cisco 7206 routers.
- Upgraded signatures and deployed IPS 4250SX Sensors along with laptop-based monitoring applications.
Consulting Assignment
Confidential
Responsibilities:
- Developed a complex Dial Plan to support 8000 users and to converge from 4-digit to 7digit dialing.
- Customized CallManager 4.2(2) to allow differential call flow, based on Date and Time schedule.
- Implemented CallManager Extension Mobility to support roaming users.
- Installed OS Environment and upgraded CallManager applications.
Consulting Assignment
Confidential
Responsibilities:
- Audited Network Security and performed upgrades in order to comply with the Sarbanes- Oxley Act.
- Designed and deployed a fully redundant IPT network to support multiple sites, populated with 4000 IP Phones utilizing CallManager 4.3 (2), running on Windows 2003 server platform.
- Configured IP Phones, Voice and Data VLANs, access and trunk ports, utilizing 6509 / 3560 Switches and Cisco 2820 ISR routers.
- Designed and integrated Teleworker VPN solution to allow remote IP Phones connectivity.
- Coordinated DR deployment utilizing ISDN media and secure (VPN-based) network equipment.
Enterprise Consulting Engineer
Confidential
Responsibilities:
- Worked as an Independent Consultant providing Telecom design, deployment and support services to Enterprise Clients.
- Prepared Visio diagrams, developed IP addressing structure, researched and recommended appropriate switching and routing equipment for procurement.
- Conducted site surveys and deployed Secure Wireless networks (802.11a/b/g) for Sibley Hospital.
- Deployed LEAP and EAP-FAST (802.11x - compliant) security.
- Designed and implemented Def-Serve QoS to support Interactive Multimedia applications.
- Upgraded and deployed Cisco IDS 4215 appliances, integrated with Cisco Event Viewer application.
- Designed and deployed a fully redundant network for a large medical facility.
- Deployed and upgraded Cisco PIX 520 Firewalls and 3000 Series VPN Concentrators.
- Configured and upgraded 2900/3500/4500/6500 Series Switches and 7200 Series Routers.
Confidential
Senior Consultant/Network Engineer
Responsibilities:
- Supported complex Confidential infrastructure by maintaining highly available Networks and providing Clients with secure access to remote sites and co-located servers in 24x7 Production environments.
- Led several projects, involving design and commissioning of corporate networks utilizing secure VLANs/Gigabit Ethernet/Fast Ethernet and Cisco WLAN (802.11b) technology.
- Led a project to design and deploy Cisco IP/VC 3500 Video Conferencing solution.
- Led a project to separate Confidential Data Centers and PBX facilities due to Corporate restructuring procedures.
- Oversaw a small group of engineers to design and deploy various network-related solutions for Confidential infrastructure, and also for Clients.
- Deployed and administrated Cisco CallManager 3.X to support IP Telephony in corporate environments.
- Coordinated and implemented a complex ISDN backup Network, utilizing Cisco IP Sec. Routers, dynamically connected over Internet to VPN Concentrators.
- Responsible for NJT (New Jersey Transit) network project to design and commission a multi-point VPN Network.
- Deployed, managed, and supported various Cisco equipment, including PIX 520 firewalls, Cisco IDS/ IPS 4250, Cisco 6500, 5500, 3500, 2900 Series switches; 7200, 3600 and 2600
- Series Routers, IP-Telephony, Cisco Wireless and Cisco IP/VC (videoconferencing) devices.
- Served as an escalation engineer to troubleshoot and resolve various connectivity issues.