SUMMARY

• Senior Consultant/Architect with over 16 years of specific ECM experience in the US with Opentext, an expert designing the architecture framework and solutions for the ECM services - based platform used for document processing, content/video management, reports generation, search, migrations and upgrades.

TECHNICAL SKILLS

Technical: xECM Basics, OpenText (LiveLink ECM) Content Server, OpenText (LiveLink ECM) Content Server Search Engine, OpenText (LiveLink ECM) Content Server Workflows, OpenText (LiveLink ECM) Content Server Archive, Artesia, Lotus Notes, OT Enterprise Scan, IP Monitoring; PC-Linux-MAC; MS NT; Oracle; Sybase; MSSQL Server, Records Management, Physical objects, Blubaker, Eforms (liquidoffice), MS Project, MS Visio, MS Azure

Business: Team leader, facilitation skills, creative; systems thinking, public speaking, problem solving (PSST), analytical, teamwork and “learning organization” approach, product design and entrepreneurial personality, fluent in Spanish.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Systems Administrator/Architect

Responsibilities:

• Managed system administration for Content Server (Opentext) applications ver 10,10.5. and 16.0.3 and Archive server.
• Responsible of HPRM ver 8.3, TSR application workflow with Oracle 11g.
• Led scanning and capture Kofax app ver 10.2
• Supported xECM module
• Established the architectural and graphic design standards for new instances among all the operating businesses.
• Administration and review all architectural drawings for each system.
• Communicates and trains the technical and business communities on current architectures, technologies and industry trends.
• Evaluate and recommend appropriate Enterprise Content Management solutions based on senior management requirements
• Performed design review with development and testing teams, acting as a subject matter expert
• Established performance indicators to present to senior leaders
• Provided post launch support to end user support services and operations teams.

Confidential

ECMS Consultant

Responsibilities:

• Project Management, creating business plans, executive summaries, estimate effort and timeline for system upgrades.
• Managing upgrades, system configuration, support and data migration from legacy systems.
• Successfully conduct Cs project upgrade activities, from OpenText LiveLink 9.7.1 to Content Server 10 Update 13, along with Archive 9.6 to Archive 10.5, Brava 6 to Brava 7.2.2, and Enterprise Connect 10.5.
• Planed, designed and created all architectural/technical document specifications for the project from start to finish
• Successfully imported 50000 digital maps for Real Estate Department and metadata into ECMS using Blubaker.
• Performed administration on LiveLink 9.7.1, and provide consulting services to capital planning, and the Board Office of Directors to migrate their information in to the ECM system. Plan and implement migration to Content Server 10.
• Performed a system wide audit on LiveLink for leadership team, gave recommendations as to which users to delete or keep, and provided services for implementing new projects. Implemented new projects using records management classification, and folder structure.
• Application and Workflow Management Support and Server upgrades/patching.

Confidential

Sr. ECM Consultant

Responsibilities:

• Consulted in two key projects, MWV building workflows and Insight building workflow processes for SOW and RFP.
• Worked with xECM product and the different modules that connect with SAP.
• OpenText (ECM) Content Server Consultant, with exposure to additional projects: OpenText (ECM) Content Server Migration at Watson pharmaceuticals, Fortis migration to OpenText (ECM) Content Server for JFK Airport, AOA Credentialing, Category and attributes upgrade, Records Management TRIM to conversion projects.
• Provided consulting services and project lead to the TSD group on ECM projects.
• Responsible for support to Brava and Cardiff users
• Project Lead in ECM Migration for pharma, Lead Fortis migration to ECM using Blubaker. Administered and supported search functionality in ECM.
• Setup and deployed barcode technology with high speed scanner equipment for digitalisation of paper documents.

Confidential

Sr. ECM Consultant

Responsibilities:

• In charge of upgrading seven different OpenText (ECM) Content Server instances to version 9.7.
• Provided assistance configuring IIS servers to accept firewall traffic as well as internal traffic through various IIS settings.
• Configure OpenText (ECM) Content Server instances to accept NTLM and Active Directory settings.
• Create check list document to follow up every step in the upgrade process. Audit reports, create SQL queries, excel files, and email reporting.
• Configure OpenText (ECM) Content Server instances to accept NTLM and Active Directory settings.
• Create checklist document to follow up every step in the upgrade process.
• Participated in workflows design, creation and pilot testing reviewing quality, logic, and launching it as product.
• Provided workflow support to other OpenText (ECM) Content Server Instances.
• Designed and built workflow with forms, administered and managed various workflows.
• Installed and configured OpenText (LiveLink ECM) Content Server Archive and Artesia DAM.

Confidential

Project Manager

Responsibilities:

• Managed document migration and consolidation project replacing OpenText (ECM) Content Server technology with SharePoint technology.
• Researched, identified, and implemented sound project methodology.
• Set project expectations concerning vision, strategies, deliverability, risks, project performance, consultant and internal resources tasks, costs and time frame.
• Facilitated meetings and build status reports.
• Solved various OpenText (ECM) Content Server ECM (Enterprise Content Management) technical problems, assist in initiatives such as: repository definition and vision, technology comparisons; act as a liaison between clients and IT.
• Comprehensively trained all CMS users on usage, best practices and advanced concepts.
• Ensured that all CMS-based content changes are complete and publish on time.
• Analyzed patterns of thinking and problem solving skills, give recommendations for successful project planning and execution saving 1/2 million or more.
• Fixed and maintained weather reporting application built in Cold Fusion.

Confidential, Miami, Florida

Project Manager

Responsibilities:

• Responsible for migrating 300GB worth of data into OpenText (confidential) Content Server.
• Assisted in the implementation of various OpenText (confidential) Content Server modules.
• Effectively delivered bilingual software revisions (OpenText (confidential) Content Server Spanish version) for OpenText (LiveLink ECM) Corporation.
• Designed, planned and implemented company-wide solution for Knowledge Management.
• Implemented software tools such as: SAN, Marathon, Load Balancing (Big IP), Scanning (Kofax), and Oracle databases on a document management system.
• Equipment procurement and logistics
• Modules implementation and user guidance
• Lead/Coordinated efforts in configuring/tuning Dell SAN system
• High Availability and redundant architectures (F5 Technologies).
• Technical budget/financial planning, risk analysis, logistics, requirements management.
• Created status reports, status and statistics, schedule periodical meetings with project manager to address potential problems and solutions
• Planned, purchased and tested software to be implemented
• Reviewed development efforts, timing and accuracy of requirements to meet deadlines

Webmaster

Confidential

Responsibilities:

• Designed, developed and maintained web applications using Cold Fusion, HTML, ASP, SQL and Database design and maintenance.
• OpenText (LiveLink ECM) Content Server Administration and Domino R5 Admin
• NT administration, UNIX, IIS, IP monitoring, Proxy reporting.
• IIS 4.x, Site Server. Web-sense Filtering. Proxy server's administration.
• End user support.
• Researched new technologies
• Generated weekly status reports.
• Supported application development (MS Office, Access).
• Maintained web applications using Active Server Pages, JavaScript, Cold Fusion, Oracle and Sybase
• Lotus Notes/Domino R5 Administrator
• Supported Magic/Vantive Administrator (Helpdesk and Inventory databases).

Software Training Consultant

Confidential

Responsibilities:

• Bilingual software trainer and coach.
• Delivered software training to top management
• Prepared training presentations
• Provided coaching and guidance
• Excellent presentation skills developed. Spot bonus awarded based on performance.