IT Director Resume Fenton, MO - Hire IT People

TECHNICAL SKILLS

Operating Systems: Windows (10, 7, XP), Windows Server (2016, 2012, 2011 SBS, 2008, 2003), i5/OS, OS/400, Netware, Linux

Hardware: Servers, desktops, laptops, iSeries, firewalls, routers, switches, peripherals

Databases: Microsoft SQL Server (2000, 2008, 2016), MySQL, DB2/400

Software: MS Office, Exchange 2010, Crystal Reports, Goldmine, SharePoint

ERP Systems: Exact Macola, JD Edwards

Technologies: TCP/IP, DNS, DHCP, VPN, RDP, FTP, wireless, Active Directory, backup, disaster recovery, VoIP, Hyper - V

Languages: VB Script, PHP, Visual Basic, VB .Net, Delphi, Pascal, T-SQL, CL, RPG

PROFESSIONAL EXPERIENCE

Confidential, Fenton, MO

IT Director

Responsibilities:

Provide IT expertise, strategy, leadership and decision-making to support company goals
Ensure technology infrastructure operates efficiently, reliably and securely
Define, implement, and enforce IT policies, procedures, standards, controls and best practices for architecture, security, disaster recovery, and services
Work closely with all departments to plan, recommend, develop, implement and support cost- effective technology solutions through planning, technical leadership and project coordination
Plan and budget IT department expenditures
Maintain, upgrade, support and administer IT hardware and software systems supporting all business applications
Manage, maintain and deploy all hardware and software systems, including servers, firewall, switches, ERP and CRM databases, Microsoft Exchange, SharePoint, Microsoft Office, desktops, laptops, peripherals, communication systems, etc.
Develop and implement backup procedures and disaster recovery plan
Maintain and create Crystal Reports used by manufacturing, finance, and sales
Direct development of event software (registration, badge printing, session tracking, lead retrieval, etc.) and mobile event app
Evaluate, hire, train, mentor, schedule, and manage event services technicians
Create/improve operational processes and procedures, e.g., system to convert invoices to PDF for emailing and hosted VoIP system, leading to significant savings and increased efficiency

Confidential, St. Louis, MO

Owner

Responsibilities:

Data center engineer for corporate service providers such as ComTech and Smart-Source (replace disk drives, CPUs and I/O cards, repair IBM tape subsystems, etc.)
Contract technician and installer for various projects, including Xiotech SAN systems, VoIP systems, server swaps, POS systems, etc.
Computer repair and support for residential customers

Confidential, Chesterfield, MO

IT Manager

Responsibilities:

Technical lead for JD Edwards ERP system, including security, system administration, customizations, upgrades, patches, issue resolution, and change management procedures
System Engineer for IBM iSeries Model 830; manage OS upgrades, PTF installation, logical partitioning (LPAR), Backup & Recovery Management System (BRMS)
Develop backup procedures
Plan, manage and test disaster recovery plan
Research and select 3 rd party product for invoice and check creation and distribution
Direct implementation of document management system, including RFP preparation, evaluation of responses, vendor selection, contract negotiation, configuration, and customization
Design and implement data extraction, conversion and index population methods
Create applications for branch office document scanning, indexing, and uploading
Manage outsourced creation and implementation of SharePoint sales and product knowledgebase system for sales team, based on vision of sales committee
Assist with planning and conversion from Frame Relay/ATM network to MPLS
Identify and automate repetitive or labor-intensive processes, using appropriate tools (Visual Basic, JD Edwards, VBScript, etc.)
Develop messaging systems to provide automated status alerts
Provide ad-hoc desktop, laptop and application support
Research and source peripherals (scanners, FAX machines, MFPs, etc.)
Evaluate software tools and techniques to support software projects and automation tasks
Manage and mentor 5 full-time employees, perform annual performance evaluations, recommend training plans and increases
Evaluate resumes, arrange and conduct interviews, make hiring recommendations
Direct and assist contract personnel

Confidential, Bridgeton, MO

Library Systems Analyst

Responsibilities:

Develop web-based system allowing customers to search against a custom database and place online book orders
Develop ordering methods using FTP, email, or dial-up, in various formats, such as EDI
Develop, test, and document commercial desktop software to track library purchases, order and receive books, and produce reports, catalog cards, and labels
Develop systems to reprint invoices and purchase orders, eliminating microfiche costs
Provide on-site installation, user training, and support via telephone and PC Anywhere
Maintain Netware and Windows server network, including FTP, mail, and web servers
Manage firewall, DNS, DHCP, backups
Recommend network and server hardware and software

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It Director Resume

Fenton, MO

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