OBJECTIVE:

• System Administrator Information Assurance Technician 18 years (15 in support of DoD)

PROFESSIONAL EXPERIENCE

Confidential, Dahlgren, VA

System Administrator

Responsibilities:

• Maintain Active Directory for multiple groups supporting AEGIS/BMD program
• Provide operator and system administrator support to the SIMOPS (SIMulation OPerationS) group supporting AEGIS program's such as NGS, CCD, MLST3.
• Maintain all SIMOPS program software repositories.
• Install required baselines appropriate for simulated battle scenario tests.
• Experience with Redhat and RedHawk Linux distros for testing purposes.

Confidential

Systems Analyst

Responsibilities:

• Install Army Gold desktop images on new laptops and desktops using SCCM and utilizing hard drive duplicators for classroom and instructor use in training soldiers.
• Troubleshoot computer issues on server and laptops and replace components when needed.
• Maintain classroom projectors, smart board systems, audio system, fire supression and tank simulators.
• Troubleshoot technical issues at the various commands at Ft Lee per REMEDY ticket description.
• Performed large scale deploy project in conjunction with Xerox to install new printers base wide.

Confidential, Richmond, VA

Managed Services Engineer

Responsibilities:

• Install and maintain clients' network infrastructure using Solar Winds and Continuum.
• Maintain number of client assets based on contractual requirements using Network Detective.
• Remote manage customers' mobile devices such as cell phones, tablets and Blackberries, tracking, wiping and deploying system updates using Maas360.
• Deploy Webroot antivirus and ensure clients computer assets are virus and malware free.
• Detect and remove various network vulnerabilities such as crypto wall / locker and other malware, Trojans and PUPs (Potentially Unwanted Programs)
• Create, test and deploy custom Windows OS images using VMWare as well as bare metal builds
• On - site, face-to-face visits to customer sites to perform maintenance, troubleshoot warranty issues and maintain customer networks and infrastructure to reestablish customer satisfaction.
• Migrate VMWare images and data to new devices in support of the data center team.
• Assist internal team and customer group with managing client virtual networks.
• Use customer management software IT support 247, MAAS 360, MDM and Autotask to manage client assets from a remote location and track tickets in the SyCom NOC environment
• Installing Cisco and Barracuda network devices with Network Engineers
• Assist with setting up WAPs and other networking devices at customer locations.

Confidential, Dahlgren VA

Technical Specialist

Responsibilities:

• Maintained the network infrastructure by installing associated cables and equipment.
• Kept the RETINA server updated with scan packages and audits, which were downloaded or issued via DoD disks with the newest monthly signatures for network and desktop scans scan.
• Uploaded RETINA scans for approximately 200 workstations monthly to NSWCDD IA team.
• Maintained deployment packages with newest Symantec endpoint encryption and antivirus audits and packages per IA guidelines for 200 work stations.
• Used DoD Gold disk (disk with patches to be uploaded to a standalone server that has no internet / outside access) to update Classified SECRET Systems.
• Maintained ~200 user accounts in Active Directory on Microsoft server versions Windows 2003 / 2008.
• Maintained Group Policy objects associated with multiple technical groups and sub-groups.
• Maintained user connectivity within the NSWCDD Q40 Ship Sensors department Classified network by providing and maintaining PCs or WYSE thin clients connected to terminal servers.
• Provided network support by maintaining three file servers, each with six HD Dell 2950 RAID arrays for various project storage needs.
• Provided computer and peripheral support by building and maintaining computers to customer standards depending on project needs.
• Researched use of virtual servers to provide server space and functionality without accruing the financial overhead of buying new equipment based on new Government spending guidelines.

Confidential, Dahlgren VA

Field Trainer

Responsibilities:

• Computer technician to the Navy/Marine Corps C4I WS programs for NSWCDD.
• Provided networking, PC support, hardware and logistics support to the ETCS (Expeditionary Tactical Communication System) Iridium Satellite Telephone program.
• Provided instructor / trainer services to the USMC under the ETCS (Expeditionary Tactical Communication System) program.
• Provided facility access control support and system administration duties for the B30 experimental multi­platform simulation laboratories and B30 personnel office areas.
• Built computers and servers, install operating systems, maintains and accredits multi-platform machines for new B30 employees and contractors.
• Maintained and installed anti-virus and other security packages to meet government accreditation requirements. Troubleshoot connectivity, hardware and software problems with computers and peripherals including servers, printers, crystal digital displays, hubs and other networking devices.
• Performed preventive maintenance on Windows 9x / 2000 and UNIX / Linux / Mandrake computers and laboratory support equipment at required cycles, including installing security patches and fixes.
• Scheduled and performed internal office relocations within B30 to ensure appropriate equipment was re­installed with network connectivity.
• Performed periodic backup in Systems Control Laboratory and Digital Test Laboratory.
• Ensured all laboratories, computer and other equipment are operational in accordance with government standards. Designs, fabricated, installed and maintained computer and networking devices for Code B30 department and Open Architecture support laboratories.
• Maintained laboratory for high visibility demonstrations of computer capabilities for senior Navy Staff.
• Disassembled, transported, assembled and re-installed computer systems.
• Performed required cabling, establishment of electrical and data connections and basic troubleshooting to ensure systems are fully operational prior to system test commencement.