SUMMARY

• Motivated leader with demonstrated skills in managing and directing technology and teams, ensuring goal achievement through strategic planning.
• Seasoned technical consultant and leader with more than 25 years of experience driving improvements within the healthcare, automotive, medical device, chemicals, education, and nonprofit industries.
• Extensive experience in leadership roles, guiding as many as 40 direct reports and contractors to execute system implementations, migrations, and upgrades; mitigate escalated situations and unforeseen events, and conduct long - term strategic planning based on client requirements, regulatory standards, and technology availability.
• Proven ability to foster strong relationships internally and with clients, vendors, and other stakeholders, allowing consistent goal achievement. Experienced in contract management.
• Adept at developing systems to mitigate realized and potential risks.
• Capacity Planning IT Leadership SDLC Server Virtualization Cache Databases Team Building Forecasting & Budgeting Lease Renewal System Migration Storage & data protection Incident & Change Management SOX, HIPPA, PCI compliance Hybrid & cloud computing ituate organizations to achieve long-term success by engaging in strategic capacity planning for various tools and resources while at the same time driving continuous process improvement.

AREAS OF EXPERTISE

• Data center Relocations
• Infrastructure Management
• Vendor Management
• Desktop Deployment
• Disaster Recovery
• Asset Management

TECHNICAL SKILLS

Platforms: Bigfix, Linux, Windows, Windows Server, AIX, PowerVM, SAN, HACMP, SCCM, Infrastructure SCOM, Nagios, Solarwinds, VMWare 5, Microsoft 2003/2008/2012 server, Cache, Backup, Recovery & Deduplication, Anti-Virus and Patch Management, IAM, Azure, BMC, ServiceNow, NIM

Hardware: HMC/SDMC/P570/P7, P8 IBM Pureflex p260, p460 compute nodes, Brocade/IBM/Cisco Switches, Dell Blades, Cisco UCS, EMC Clarion, VNX, VMAX, DS8700, TS3500 libraries

PROFESSIONAL EXPERIENCE

Confidential, West Chester, PA

Data Center Project Manager

Responsibilities:

• Oversee enterprise DCIM selection process for Enterprise data centers, hubs & Divisions. The scope is over national data centers and grew to an additional regional and division locations. The primary issues involved normalizing the infrastructure management, forecasting and critical operations from multiple applications and businesses processes into one vendor selection for implementation.
• Using RFI response and initial TCO to select eligible vendors for POC.
• Conducted multiple proof of concept vendor engagements for vetting.
• Conducted technical demonstrations, after action, & status reporting.
• Facilitated technical requirements scoring and ranking, or elimination.
• Completed TCO analysis and initial senior management report.
• Negotiated initial software, pricing and maintenance terms for multiple year project scope.
• Transferred process used to ancillary monitoring, alarming and fiber initiative teams.

Confidential, Allentown, PA

Interim Manager

Responsibilities:

• Oversee enterprise storage, servers, and backup systems. Over 3000 virtual and dedicated servers across two datacenters and seven site data centers running Win/RHEL/AIX/Citrix/EMC . Manage team of 21 employees and contingent work staff in the oversight of all technical operations.
• Spearheaded Epic electronic health records, go-live, and technical services implementations.
• Completed key projects, including Infrastructure Target Platform, Epic 2015/IU2, LoginVSI (loadtesting), VMware monitoring, Security Hardening, Workday, MS Cloud pilot
• Improved knowledge of core competencies by implementing training program/cross training.
• Reduced vendor dependency and budgetary impact.
• Established effective incident management and Service SLA breaches.
• Provided savings through effective vendor management and delivered contract efficiencies through audits and forecasting.

Confidential, Glen Mills, PA

SAP Infrastructure Manager/AIX Technical Team Lead

Responsibilities:

• Supported new equipment and software integration across platform in a newly divested corporation Sustain business projects and initiatives by managing information technology solutions. Implement technology systems, such as data center startup, integration, and cable management. Perform system migration stabilization and reconfiguration), managing all phases of the project lifecycle from requirements gathering through implementation and system support transition. Communicate with vendors, business representatives, and other stakeholders to develop in-depth understanding of client needs. Mitigate operational and technical risks and ensure alignment with regulatory standards (including SOx and contractual items) by documenting new and existing systems. Ensure maximum uptime by scheduling and prioritizing maintenance.
• Boosted efficiency by identifying and addressing operational problems and developing/maintaining documentation for best practices and system maintenance.
• Supported the successful completion of 30 core projects by collaborating closely with project managers to develop detailed project and transition pans.
• Reduced error and dissatisfaction by handling a wide variety of problems, including issues escalated from downstream support teams and planned/unplanned outages.
• Enabled the achievement of long-term goals by performing capacity planning for server, storage, and network and engaging in continuous process improvement.
• Executed area IT external audit compliance with no defect.

Confidential, Reading, PA

System Engineer/AIX Build Architect

Responsibilities:

• Sustain Epic application on AIX and PowerVM infrastructure by acting as project and release manager, executing and overseeing Firmware/Microcode, HMC, and application updates, as well as OS patch management, LUN provisioning, and cache database patches and upgrades.
• Completed Epic go live project initial build and upgrade.
• Executed disaster recovery testing for critical data center systems and application.
• Guided system migrations, hardware refreshes, and relocation services.
• Managed systems hosting and transitioning as part of acquisitions and divestitures.
• Maintained storage, systems and application in IT compliance and SDLC.

Confidential, Wilmington, DE

AIX Systems Engineer

Responsibilities:

• Demonstrated leadership and flexibility by transitioning seamlessly among roles within midrange systems, managing maintenance, server/workstation deployments, and corporate compliance in consistently changing environment.
• Directed integration and transition management services for a variety of industries and cross-platform environments.
• Provided elite support and administration for high availability systems by utilizing IBM education, training, and certification.
• Managed/integrated multiple global environments, including data center relocations and site support in on-site and remote environments.
• Distributed SMS services to 6K+ workstations across North and South America after managing all aspects of testing during package testing phase.
• Created SMS collections/packages/advertisements in test/production environments.
• Streamlined and smoothed deployment phase by supervising and performing tech support for distributed tech support teams.