Mail Carrier Resume
Houston, TX
SUMMARY
- Microsoft Certified Jr. Network Administrator specializing in architecture, infrastructure, large networks, and security. Specializing in networking and security.
- Proven ability to manage personnel, large projects, diagnose, troubleshoot and resolve technical problems within strict timelines.
- Great at Multitasking, Interpersonal Skills, Detailed Oriented, Great Critical Thinker & Problem Solver, Works Well Under Pressure, Great Communication Skills via face to face/email/phone.
- Highly familiar with a wide variety of security networking, cyber security and system hardware/software
- Using Windows Environment to Manage: Users and Groups, Files and Directory Access, Installing Print Services and Software, Firewall Configuration
- Hardware & Software Installation & Troubleshooting, Setup & Management of Network Printer, Structured Cabling, Building & Implementation of Computer Images, Switch & Router Configuration
- Networking: OSI/TCP model, packet analysis, Mainframes, DNS servers, mail server, switches, network Cabling
TECHNICAL SKILLS
Operating Systems: Windows XP/Vista/7/8/8.1/10, Voyage Management System, Mac OSX, Android
Hardware: PC, Laptops, Tablets, Printers, Scanners, Cisco Routers and Switches, Virtual Machines, and other mobile devices
Software: Virtual Box/VM Ware, Hyper - V, SOHO, MS Office Word, Excel, PowerPoint, and Active Directory
Security: Bio-metrics, malware, ransomware, viruses, Trojan horses. Threats and vulnerabilities plan for businesses continuity and disaster recovery.
PROFESSIONAL EXPERIENCE
Confidential, Houston, TX
Mail Carrier
Responsibilities:
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels and motorized vehicle.
Confidential, Houston, TX
Desktop Technician
Responsibilities:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Installing and configuring computer hardware operating systems and applications.
- Replacing parts as required Respond to email messages for customers seeking help.
- Walk customer through problem-solving process over the phone.
- Follow up with customers to ensure issue has been resolved.
Confidential - Houston, TX
Apple PC Tech
Responsibilities:
- Reviews customer's complaint to determine details of equipment problems. k
- Troubleshoot and diagnose Apple products issues.
- Disassembles machines to examine parts, for wear or defects, using hand or power tools and measuring devices.
- Conducts diagnosis of problems according to customer complaint.
- Runs basic tests (mri and e-test).
Confidential, Montgomery, AL
Account Manager
Responsibilities:
- Offering enthusiastic sales guidance to customers.
- Assisting in maintaining a quality showroom.
- Keeping merchandise in excellent, rent-ready condition.
- Ensuring timely deliveries.
- Securing on time payments and collecting on delinquent accounts.