SUMMARY

• Information Technology Management Professional with over 20 years of experience that includes over 15 years of hands on experience as system engineer and administrator proficient in designing, building and maintaining networks. Experienced in designing networks using both Windows Active Directory and Linux and integration of the two when appropriate to specific business need.

TECHNICAL SKILLS

Networking Operations: Active Directory, TCP/IP, DNS, DHCP, LAN, WLAN, WAN, Servers, Routers

Servers: Windows Servers (Server 2012 Server 08, Server 03), Linux (CentOS, Redhat, Slackware, SUSE, Ubuntu) Email (Exchange 2003,2007, 2010, 365), MS SQL (03,05,08), SharePoint, file sharing, print sharing, Antivirus for desktops (Kaspersky Labs, Symantec, TrendMicro, Vipre), Blackberry Enterprise Server 4.1, Virtualization (ESXi and HyperV), Remote access (Citrix XenServer and Netscaler, OpenVPN)

Desktop Operating Systems: Windows 10/8/7/Vista/XP, Mac OSX

Telecommunication: MPLS, VLAN, PBX (Vodavi, Intertel/Mitel, Partner) VoIP (Vonage, Five9)

Security: Linux based proxy server, web content filtering, Barracuda (email filtering), WSUS, system backups, emergency planning committee co - chair

Mobile Device Connectivity: Android 2.0 and later, iOS 4 and later, Blackberry OS 6 and later, Windows OS 4.5 and later

PROFESSIONAL EXPERIENCE

Systems Engineer

Confidential, Wilton CT

Responsibilities:

• Design and implement WLAN solution using Aruba APs
• Design and implement upgrade from Citrix Access Gateway to Netscaler Gateway
• Design migration from Exchange 2010 to Office 365
• Implemented Sawmill for consolidated log reporting
• Migrate and test GPOs to include Surface Books running Windows 10.
• Monitor network usage and security, SharePoint and Citrix Access Gateway.
• Document network problems.
• Set up user accounts and passwords, SharePoint, AD, and Exchange.
• Manage email, spam, and virus protection.

Senior Network Manager/Systems Engineer

Confidential, Stamford CT

Responsibilities:

• Lead IT team of three staff members including myself, to provide support to our retail operations in storesaround the country as well as HQ, 250 end users and 120 workstations (Windows 7, 10 and Mac OSX 10)
• Primary responsible person for 5 physical servers and 9 virtual servers. Including Server 08 R2, Server 2012, ESXi, Linux.
• Design and implement ESXi migration from 4.1 to 6.0 utilizing Veeam and VM P2V converter to move hosts.
• Responsible for maintaining network infrastructure, Active Directory 08, AeroHive access points, WatchGuard filewall.
• Responsible for maintaining application servers SQL 2008 R2, Great Plains, RetailAnywhere.
• Migrate from Zimbra to Office 365, develop training documentation, ongoing maintenance of 365
• Build and configure wireless network and assit in moving to new office space.
• Mining data from SQL servers and Exchange servers developing reports for department and senior managers.
• Manage 110 mobile devices and Verizon account. Device list includes Smartphones (Android and iPhone), flipphones, iPads, and 4G modems, and aircards.
• Design and implement process to secure 180 iPads via AirWatch MDM software and deliver NetSuite's MobilePoint of Sale software to the stores.
• Develop disaster recovery processes for business continuance including connectivity of stores.
• Manage telecommunications connections and relationships including VOIP, Cell, and POTS services to alllocations.

Network Manager/Systems Engineer

Confidential, Shelton CT

Responsibilities:

• Lead IT team of three staff members including myself, making hiring decisions, regular supervision, annual reviews, and terminations.
• Primary responsible person for 10 physical servers including Windows Server 03, Windows Server 08, CentOS, Ubuntu, ESXi where the Domain Controller replicates to a Virtual machine for fault tolerance.
• Design and implement Windows Server 08, Exchange 2010, SharePoint.
• Design and implement upgrade from Active Directory 03 to Active Directory 08. Migrating all users and workstations from three existing 2003 forests into a single 2008 domain. Ongoing management via GPOs
• Implemented Exchange 10, migrated users and mailboxes from Exchange 03
• Responsible for maintaining application servers Blackberry Enterprise Server, Exchange, SharePoint, SQL.
• Primary responsible person for mining data from SQL servers and Exchange servers developing reports for department and senior managers.
• Lead IT team of three staff members including myself to provide support to 300 end users and 190 workstations (Windows XP/Vista/7)
• Manage 80 mobile devices and Verizon account. Device list includes Smartphones (Android, iPhone, BlackBerry), flip phones, tablets (Android), and air cards. Responsibilities include connections to Exchange server and troubleshooting devices.
• Develop five year strategic plan that includes servers, computers, software (mainly Electronic Health Record product) copiers, telecomm devices and services
• Develop policies to meet CARF and HIPPA requirements
• Develop disaster recovery processes including business continuance plans following FEMA guidelines as well as more traditional datacenter recovery planning
• Primary responsible person for vendors agreements including Earthlink, VerizonWireless, Koncia-Minolta, Ricoh, BEI, Datatel
• Primary responsible person for Telecommunications selecting and working with providers from connections, PBX, desktop telephones and wireless devices.
• Develop and manage annual operating and capital IT budgets.
• Upgraded site to site connectivity from DSL with Symantec firewalls to MPLS with a single firewall running Linux Slackware integrated into Active Directory for authentication.
• Implemented OpenVPN server allowing key staff access to needed files and resources from laptops, Android tablets, and Android smartphones.

IT Director/Network Engineer

Confidential, Bridgeport, CT

Responsibilities:

• Began as a one man shop but grew the department with interns and part time staff, making hiring decisions, regular supervision, annual reviews, and terminations.
• Primary responsible person for 11 physical servers including Windows NT4.0, Windows Server 2000, Windows Server 2008, Redhat, Slackware
• Primary responsible person for application servers including Sendmail, Exchange, Accounting software (Kintera Fundware), dispensing software (Netsmart Avatar), Human Resources software (ADP).
• Primary responsible person to provide support to 150 end users and 110 workstations running Windows 95, Windows 98, Windows 2000, Windows XP, Windows 7.
• Primary responsible person for Telecommunications selecting and working with providers from connections, PBX, and desktop telephones.
• Designed and implemented network infrastructure using Linux (Redhat and Slackware) servers in 1999 bringing the company from 1 to 27 servers. A project involving seven proxy servers (Slackware), email server (sendmail), eight backup servers(Slackware), five file servers (Redhat) and six application servers(Windows).
• Designed and implemented WAN VPN capabilities and established automated offsite backup solutions and on- demand WAN file sharing (using Linux).
• Designed and upgraded network using Server 08 Windows Active Directory and integrating aspects of Linux network in 2009.
• Implemented Exchange 07, migrated users and mailboxes from Linux based email server.
• Connect and manage all workstations via group policy object.
• Manage all software, hardware and network infrastructure needs, including purchases, upgrades, installations, repairs, implementation and end-user training.
• Develop and manage annual operating and capital IT budgets.
• Project Leader with outside vendors on software application implementations, including Accounting software (Kintera Fundware), dispensing software (Netsmart Avatar), Human Resources software (ADP).
• Implemented networked telephone system using MPLS from Earthlink and Intertel PBX provided by BEI
• Handle all vendor sourcing and negotiations with Dell, BEI and miscellaneous other vendors and VARs.

IT MANAGER

Confidential, Fairfield, CT

Responsibilities:

• Developed an 18 month business plan to upgrade all systems, including software, hardware, network services, and telecommunications.
• Supervised technology and infrastructure mergers following acquisition.
• Install and maintain Windows Active Directory 2008 environments
• Install and maintain Linux (Slackware, Redhat, CentOS) environments
• Install and maintain email services (Sendmail, Exchange 08, Office365)
• Configure FTP servers (Suse) in the AWS environment
• Install and maintain anti-virus, backup solutions, copiers, and printers