Customer Service Representative Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Customer Service Representative and Technical Support

Confidential

Responsibilities:

I worked as a trainee under an experienced technician, installer and carpenter. Learned about all the trade of how to install speakers and tv's in homes and corporate offices. High - end to low-end market.
Responsibilities include providing direct sales support for costumers in the home front, our point of demarcation is from tap to house and maintaining all, trouble shooting cable, internet, and phone, security wiring systems in and outside as well as inside the house. Ladder handling and hands on technical training and skills to the trade. Driving work vehicle and maintaining surplus of gear and tools as well as what is needed on regular work week.

Merchandising Specialist

Confidential

Responsibilities:

Downingtown pa, King of Prussia pa, concord de, Pottstown pa, Reading pa, Collegeville pa.
Responsibilities include responding to Vendors needs in their visual merchandising standards, also managing merchandise according to the designed planograms. Maintaining website for record keeping to show venders that we did our jobs. Keeping a check list to prove to our management we do what is needed. Travel to many stores weekly basis, to repeat what was previously accomplished. Print displays signs and merchandise tags as well as placed vender art in locations according to store and companywide planograms working with store General Manager. Build and fix maintaining structures and technologies. Work new merchandise.
Cultivated a reputation for being very knowledgeable about products and particularly adept at assessing and responding to Vendors needs in their visual merchandising standards, also managing merchandise according to the designed planograms.

Sales Associate and Bridal Registry Consultant

Confidential - Exton, PA

Responsibilities:

Responsibilities include providing direct sales support on the retail floor, staffing the customer service counter, and maintaining signs, displays, and stocking
Cultivated a reputation for being very knowledgeable about products and particularly adept at assessing and responding to customer needs
Set store record for sales of juicers and high-end blenders

Courtesy Clerk and Cashier

Confidential - West Chester, PA

Responsibilities:

Circulated through the store educating customers about products and helping them find what they needed
Maintained clean and welcoming store environment
Responsibilities include painters assistant managers assistant, help carpentry, painting running wires and etc.