Computer Technician, IT Service Desk Resume New York - Hire IT People

TECHNICAL SKILLS

Programming Languages: Python
Networking Protocols: ARP, OSPF, EIGRP, RIP, IS - IS, BGP, VRRP, HSRP, GLBP, SSL, VLSM, VLAN, ICMP, NTP, STP, VTP, LDAP
SDN Protocols: OpenConf, NETCONF
Network Security: IDS, IPS, ACL, IPsec, Site-to-site VPN, NAT, Cisco ASA Firewall, DDoS, Tcpdump
Internet Technologies: IPV4, IPV6, TCP/IP, DNS, DHCP, HTTP, HTTPS, FTP, VOIP
Operating Systems: Windows, Mac OS X, Linux (Kali, Metasploit, Ubuntu)
Cloud Technologies and tools: Openstack, EC2, S3, IAM, VPC
Networking Tools: Wireshark, Snort, Mininet, Cisco Packet Tracer, GNS3, Nmap
ITSM System: Team Dynamix, Kyako

PROFESSIONAL EXPERIENCE

Confidential, New York

Computer Technician, IT Service Desk

Responsibilities:

Set up hardware; install and configure software and drivers.
Diagnose and troubleshoot end-user desktop application issues and provide appropriate solutions.
Responsibilities included assisting students, faculties, and staff in troubleshooting and resolving complex software, Hardware, and Networking related issues.

Confidential

Network Engineer

Responsibilities:

Designed a network with multiple VLANs and DHCP server to enable logical grouping and reduce broadcast traffic.
Configured Access Lists (Standard, Extended, Named) to allow users all over the company to access different applications, Inter net, and compliance with the security policy and standards
Performed switching technology administration including VLANs, Trunking, STP, RSTP, port aggregation and link negotiation.
Planned, designed, deployed, and maintained routed networks using static routing and dynamic routing protocols including OSPF and EIGRP.

Confidential

Network Engineer intern

Responsibilities:

Configured numerous Cisco routers, Cisco L2-L3 switches, Cisco firewalls, Cisco access points as part of new site installations.
Troubleshoot day to day issues related to routers, switches, access points, firewall, and cables.
Configured VLANs with 802.1q tagging, configured trunk groups, Ether-channel, and Spanning tree for constructing access, distribution and core layer switched architecture.
Designed and Implemented an SDN-enabled DDoS defensive system in virtual cloud networking platform.
Using Snort tool, created a system that detects and prevent malicious attacks within a networking system Host-Based Intrusion Detection System using Snort
Developed a Host-based Intrusion detection system using Snort IDS to monitor inbound and outbound traffic.
Created logs to check for any suspicious activities such as IP spoofing, HTTP flooding, unauthorized access, etc. Secured Network Implementation
Designed a network for a small bank with selective authority levels within the hierarchy of the employees.
Implemented a secure network using ACL protocol, giving required authenticated access to employees.