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Lan Administrator Resume

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Brooklyn, NY

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EXPERIENCED IT AUDIT PROFESSIONAL

CORE COMPETENCIES:

  • Security access controls
  • Change management controls
  • PeopleSoft HR and Financial modules
  • System development system reviews
  • Technical problem identification and solution skills
  • Project management practices
  • Risk analysis and control assessment techniques
  • Internal audit standards

WORK EXPERIENCE:

Confidential, New York, NY
Business Operations Specialist 1/11-Present

  • Resolve PeopleSoft issues relating to Accounts Payable, Benefits, HRIS, Purchasing and Procurement
  • Assist retirees and employees to solve payroll, benefits, and travel and expense inquiries
  • Verify FMLA and benefit plan status for employees using PeopleSoft Benefits module
  • Assist vendors to solve invoice payments
  • Train new employees on using PeopleSoft and other departmental systems
  • Execute PeopleSoft queries for invoice information

Senior Technology Auditor 10/05- 1/11

  • Identified a reduction of IT printing expenses which resulted in close to $1 million in cost savings
  • Assisted management to identify departmental needs for development and implementation of TeamMate system
  • Assisted HR Management to identify discrepancies in the data validation results before new PeopleSoft system implementation
  • Developed and implemented audit procedures and audit reports
  • Performed systems development, change control, systems security, and problem management audit reviews
  • Trained new employees on departmental work paper customized system

Confidential, Sleepy Hollow, NY 1/04-10/05
Senior Systems Associate

  • Managed Access database releases for testing team
  • Identified and resolved errors and inconsistencies in Access and mainframe system that successful launches
  • Coordinated data verification to ensure test transactions were accurately processed
  • Participated in preparing business process procedures for department

Confidential, New York, NY 4/02-12/03
Assistant LAN Administrator

  • Managed help desk function to resolve computer-related issues for the entire company
  • Recommended help desk software to eliminate manual entries of computer-related issues
  • Served as Database Administrator for company's database system
  • Added, modified and deleted user accounts using Active Directory
  • Developed user manuals for IT policies and procedures
  • Conducted workshops to train users on customized database system

Confidential, New York, NY 09/00-05/01
Process Analyst

  • Created business flow diagrams on Fixed Assets Accounting for Best Foods engagement using Visio
  • Assisted the project team to define user requirements for a new converted SAP system
  • Assisted the client to complete finance data mapping of Best Foods assets to Lipton system

EDUCATION:

Master of Business Administration, Organizational Development/Management
Professional Certificate, Information Systems Security
Master of Science, Information Systems
Bachelor of Business Administration, Management Information Systems

SKILLS:

SKILLS: PeopleSoft HR and Financials, Oracle, Siebel, Serena, Spear, UTS, ACL, Visio, TeamMate, Project, Excel, Lotus Notes, Access, Outlook, Track It! Help Desk, Kronos, TSO, BMC Magic Service Desk, Veritas Backup, Heat Power Desk, Peregrine Service Center, Mac OS 10, Active Directory

CERTIFICATION:

Project Management Professional (PMP) credential

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