LogicMonitor Engineer Resume

SUMMARY

Over twenty years’ experience with Information Technology in various fields, including Medical, City Government, Commercial Real Estate, Oil & Gas, Energy, Transportation, General Business and Legal.
Duties have primarily focused on Systems and User administration, systems monitoring and Systems and Network Engineering.
While I have been exposed to a wide variety of technology the focus has been primarily on Microsoft, SolarWinds, Citrix, VMWare, Cisco, Juniper & Palo Alto.

TECHNICAL SKILLS

Operating Systems: All Windows desktop and server OS through Server 2016 and Windows 10. Limited Linux and Apple/MAC

Languages: DOS/CMD, PowerShell

Servers: VMware, Hyper V, MS Active Directory, MS servers, SCCM 2007/2012, Exchange 2010

Software: LogicMonitor, SolarWinds Orion (NPM, APM, NTA, VMM, CM) QIP, Citrix

Other Technologies: DNS, DHCP, XenDesktop, HP & Dell servers, Palo Alto 500 Firewall, 3750 Switches, ASAs/FWs

PROFESSIONAL EXPERIENCE

Confidential

LogicMonitor Engineer

Responsibilities:

Hired as first team member for Confidential ’s Infrastructure monitoring tool, LogicMonitor.
Documented, planed, implemented and rolled out the tool to over 3000 devices across more than 100 sites & utilizing a dozen LogicMonitor collectors as ‘leader’ of a team of 6.

Confidential

Senior Systems Engineer

Responsibilities:

Worked to administer local compute and domain resources, focusing on Windows Servers, threat mitigation and supporting other engineers.
Worked to provide solutions and assistance to the end - user, including AD operations, scripting, messaging, patching, application packaging & deployment, OSD.

Confidential

Citrix Administrator/Citrix User Support

Responsibilities:

Handled user tickets and migrated users, applications and servers for Citrix migration to version (7.13).
Created dozens of Citrix XenApplications, installed and configured over 50 XenDesktop servers (built on a Nutanix platform) and worked to migrate/retire approximately 1000 Citrix users. Worked with team to implement 2FA.

Confidential

VMWare Change Engineer

Responsibilities:

After initial push, responsible for managing monitoring all server, networking, and database platforms.
Built application and patch packages in SCCM 2012 R2 for Citrix farm (60+ servers)
Updated, upgraded and setup SolarWinds Orion suite for a NOC solution
As one third of the Operations team, my duties included supporting servers and processes

Confidential

Senior System Administrator

Responsibilities:

Built out SCCM 2012 R2 environment and migrated 2007 SCCM packages and images to it
Revamped Windows 7 image and created/deployed Windows 8.1 images to laptops and both Dell and Surface tablets
Moved enterprise patching from WSUS 3 to SCCM 2012 R2 including reporting
Overhauled the SolarWinds environment and brought it up to date with NPM, NCM, SAM and VMWare/SAN monitoring.
Created PowerShell scripts to use in Orion to monitor processes and replication; deployed applications using Powershell / CMD scripting

Confidential

Senior Network Admin

Responsibilities:

Implemented & maintained Solarwinds monitoring suite
Overhauled desktop image and worked to streamline deployment process with Ghost
Setup, deployed and moved half of the existing physical servers to VMWare vSphere 4 cluster on a Dell SAN
Oversaw La Madeleine’s migration from a 2000 Active Directory w/ Exchange 2003 to 2008 AD w/ Exchange 2010
Took La Madeleine’s from PCI Self Assessment to PCI 2.0 Compliance (level 2 Vendor) with Auditing firm

Confidential

NOC Network Administrator

Responsibilities:

Migrated numerous systems from local office to the data center and from Physical to VMWare on a EMC SAN
Developed and maintained the Orion NPM & APM monitoring and alerting system for over 10K elements
Deployed clustered Hyper-V platforms with High Availability Virtual Machines to all US Offices
Implemented VMWare ESXi 4.1 and vSphere Essentials 4.0 for Remote Office servers and International offices