SUMMARY

• Market Data Professional with extensive Project Management, Business Analysis and Consulting expertise.
• Innovative, hands - on, results-oriented, problem solver with a background in operations, development, development support, systems architecture and re-engineering.
• Core expertise in the various facets of working with market data at scale, from data feeds and feed handlers to systems, networks, market data messaging / middleware, diving into the details of tick level data, and working with vendors.
• Extensive experience in management and support of Reuters Triarch - RMDS/TREP, LAN and WAN networking, Confidential SFTP, FTP, API for BPIPE, SAPI, DAPI, EMRS, APDI, helped in internal tools development and usage. Used OneTick historic tick capture to diagnose issues. Worked with LTP and TP to determine Latency, Data flow and investigation for client issues.
• Experience delivering ITIL, Agile customer focused services and support for external and internal clients.
• Ability to troubleshoot and recommend optimum technical solutions. Understand concepts of market data compliance rules and regulations.
• Working in the AWS space, with S3 Bucket, Ansible, Docker etc.
• Able to offer solutions advice on outside the box - gained from abundant technical experience.
• Supported L1/L2/L3 FX,FIX, EIKON, Confidential Terminal, EBS Traders

TECHNICAL SKILLS

O/S: UNIX Solaris 2.6 to 2.10, Linux Red Hat 3, 4 & 5, 6, 7 Windows from 3.1 to 2016

Reuters: Reuters Real-time Infrastructure Financial Suite (EIKON, TREP, RMDS, TRIARCH, SSL, RSSL, OMM, MarketFeed and RWF) Reuters Real-time market data distribution network protocols, Reuters Market feed contribution systems (DCS), Reuters Market Monitor systems with ITRS, support/integrating Reuters desktop application, 3000Xtra, graphical Meta-Stock & Excel real-time add-in Reuters Power Plus Pro

Confidential: BPOD, B-PIPE, SAPI, Data License Products, API, EMRS, APDI, BAMS, Active Console, LTP, TP, OneTick.

Scripting: UNIX, Perl scripting, Visual Basic scripting in Excel

Technologies: VM, LAN/WAN TCP/IP networking, TR DACS database permission system, DNS, SSH, SCP, FTP, SFTP, Telnet, DHCP, Multicast, NIS. NFS, TCP/IP, HTTP Apache web server, Java Applets & HTML, QA planning and testing work

Other: Fedora, SuSe system experience

Database: Sybase, Oracle SQL, and utilities (ODBC)

PROFESSIONAL EXPERIENCE

Confidential, NY

Market Data/Trading Engineer

Responsibilities:

• Managed the Market Data Infrastructures for the North America region serving as an escalated level of support for South American sites. Interfaced with Vendors and Internal Teams to ensure the environment conforms to standards practices.
• Liaised with application developers and traders to design and deploy standard systems to meet business goals, objectives.
• Worked Flexible within an on-call rotation - including weekend.
• Adhered/used company use of Service management (Incident/Request/Change) and project tracking tools, providing regular updates accordingly.
• Managed Business Continuity requirements dictated by the business by maintaining high reliability, availability and fault tolerance for the environment. Perform triage on system alerts or incidents received from clients. Develop a market data cost reporting framework and respond to ad-hoc report requests. Proactive system performance monitoring including real-time monitoring
• Performed capacity planning and data feeds sizing to ensure the environment is scalable
• Maintained and developed documentation for support procedures, system operations and a knowledge base. Provided 2nd level support for front-end Market Data applications like TR EIKON, Confidential, Data Scope, Broker feeds etc. on the trading floor.
• Provided working knowledge of the financial markets.
• Provided Linux RHEL 6,7, Windows 2008-16 OS system administration, hardware and software troubleshooting. Worked in all networking layers & firewall functionality (i.e. Multicast, sub-netting, routing, NAT).
• Used Python, Perl, Shell Scripting
• Hands-on experience in Incident, problem and change management - together with active incident handling - with timely reporting to all stakeholders during incidents
• Migrated DACS system from Sybase to Oracle, including deploying, staging, testing - including user, applications - and promoting to production system. Hands-on experience in Incident, problem and change management.
• Managed, configured, maintained ITRS Active console - including alerts and reporting, performed within a busy and pressurized environment.
• Supported Canada, other US cities, LATAM users from NY. Liaised with other regions - especially London, Paris and APAC
• Supported Application teams with technical needs to interface with requirements to create, prototype, test and deploy into the Market Data interface environment.
• Held meetings with Data Vendor Relationships - Confidential, Refinitiv (formally TR)
• Managed multiple strategic projects scoping, sponsor approvals - via JIRA ticketing system - concurrently
• DR Testing - reporting - including coordinating with other teams to ensure all traders were given all help to allow them to trade during this period - including any vendor item order deliveries at an escalated pace.
• Installed, configured and maintained cloud based TREP Migration servers - based on BNPP AWS topology infrastructure
• Worked with the Systems Infrastructure team, regional teams to design, build and solutions
• Document QA test plans and execute test cases for system, application and user issue
• Worked with application and support teams to document UAT test plans. Document Production Implementation plan
• Assist with production implementation & coordinate user validation. Coordinated, migrated applications from RFA, Java and systems version
• Archive all project documentation into company-wide repository.
• Supported users serving in the FX, FXT, Equity, Prime Brokerage Markets.
• Worked with Americas traders who were impacted via data remotely sourced data – worked with other regional colleagues until a resolution was implemented and then communicated back to all stakeholders involved.

Confidential

Market Data / Production Engineer

Responsibilities:

• Translate business and IT requirements for new venues / upgrades into technical change within the:
• Server estate – New servers, server interfaces, patching, routing, Network – New leased lines, cross connects, firewall / Switch / Load balancer change. Coordinate technical change with internal and external teams at stock exchanges, carriers and client. Work with the aligned network teams on the design of the network architecture. Educate and provide 3rd level support to the production services team. Manage and assist the packaging of stock exchange and 3rd party vendor GUI.
• Worked with stock exchanges and managing trading and market data infrastructures
• Worked with Linux server (especially Linux)/ Work with UBS network Routers, Switches and Firewall setup network setup including NGNI & Legacy
• Provide Market data knowledge from Exchange/Vendor/Broker data to application issues raised for FRC, FX, Equity categories.
• Responsible for Unix-Linux RHEL server administration – from daily tasks of system checks via scripts run and validation. Verifying ITRS Monitoring events, including reacting to critical system issues – these may include creating changes with Network, Unix teams to deploy fix during out of trading market hours to avoid any business disruptions. Ensure testing the system after deployment and providing early next day coverage to ensure no business impact.

Confidential

Market Data Migration Engineer/Project Manager

Responsibilities:

• Project Manage the SAMI application servers to update to Linux RHEL 7.2 versions. Migrate the Perl module to newest CPAN supportable version of 5.22 or newer. Helping to Migrate Database SAMI application.
• This task involves working with other internal bank departments including internal support departments – Raising tickets, working with new, old processes.
• Liaised with all levels of managements to Bank directors to implement processes to progress the project
• Market data: core expertise in the various facets of working with market data at scale, from data feeds and feed handlers to systems, networks, market data messaging / middleware, diving into the details of tick level data, and working with vendors.
• Production systems: support of real-time operations and critical systems. Systems programming: systems-level programming, specifically in Linux. Scripting languages: such as Perl, Shell, Sybase scripts to Oracle
• Worked with Market Data team to migrate part of the SAMI functions.

Confidential

Market Data / Production Engineer

Responsibilities:

• Responsible for diagnosing MDS functional, feature, data queries from internal and external clients for TREP/Eikon platform as Subject Matter Expert.
• Created Eikon layout screens and work with Confidential to use the EIKON API to migrate from old Kobra screen layouts.
• Provided leadership and participated in 2 Data Center Migration projects - demonstrated ability to project manage, coordinate, document and provide technical recommendations.
• Also liaised with the Network, Installs, cabling, Database, UNIX – Linux RHEL 6.3 servers -, DNS and others to ensure delivery of target milestones. Created scripts to check 25 RHEL servers were configured and connected corrected. Created Visio diagrams for both MDS TREP 2 x 25 servers’ infrastructure at the 2 new data centers.
• Responsible for Unix-Linux RHEL servers administration – from daily tasks of system checks via scripts run and validation. Verifying ITRS Monitoring events, including reacting to critical system issues – these may include creating changes with Network, Unix teams to deploy fix during out of trading market hours to avoid any business disruptions. Ensure testing the system after deployment and providing early next day coverage to ensure no business impact.
• Problem solving and troubleshooting system configuration, deployment, and maintenance issues following the UBS ticketing process. Performing changes as needed to perform issue remedies - out of trading, weekend times – after fully agreeing the changes scope with the business, stake, application, users, support colleagues to inform and convey potential impact. Carried out changes independently up to as part of the larger company wide weekend, weekly, monthly, quarterly and annual planned changes/tests.
• Created, tested Global DACS aggregate Item limit documentation to simplify and reduce support overhead costs.
• Checked, tested and diagnosed Multicast, TCP/IP network Servers setup. Provided ad-hoc as needed support to local and global MDS UBS teams.
• Provided data support to end users – WM, Equity, Emerging Markets etc. – including Level 1, 2 and provided escalations to vendors, support teams as needed.

Confidential

Market Data Feed Handler - Production Engineer

Responsibilities:

• Technical experience with deployment/operations of configuration management and monitoring solutions within and externally to the team.
• Perform root cause analysis for service interruption recovery, creating preventative measures to deploy in the enterprise platform. Create/maintain documentation as it relates to service configuration, diagrams and processes.
• Escalate issues effectively, as necessary. Used hands on approach and willingness to work off hours - including weekends with other regional staff to complete critical tasks.
• Leverage 10+ years’ experience within platform operating systems, storage products, file services, configuration management and monitoring. Apply scripting/programing skills: Perl/ Shell Scripting
• Experience with version control software, Subversion and GIT; compile and package open source software.
• Ran formal Feed Adapter course from Overview, configuration building, diagnosing - data, outages and convergence issues. Part of a project to on board new FeedAdapter clients for internal staff from TAM, I-Team, Dev Specialist. Managers and Client services.
• Integrate Confidential data feeds into Wombat. Worked with Wombat developers to provide technical assistance and support by telephone and emails. Attended client sites to provide support and respond to queries. Ran client issues replication tests in-house.
• Created Splunk scripts to diagnose customer reported issues – through server log scraping
• Worked to diagnose LTP, TP data, latency, connectivity issues. Used OneTick for data validation
• As a Market Data Feed Handler Specialist, involved in extensive liaising and communication with both internal and external clients in scoping and delivering market data projects and support for Confidential Feed Adapter with TR RMDS system.
• Diagnosing functional, feature, data queries from internal and external clients on FeedAdapter matters.
• FeedAdapter XML configuration scripting. Acquired knowledge of Confidential Terminal, infrastructure, data, data bases, functions and documentation. Used CVS software control version to build, modify and create Feed Adapter RPMs.