Program Manager Resume
Chantilly, VA
Profile
Versatile IT leader with expertise in design, implementation, and support of systems and networks. Comprehensive technology experience spanning diverse industries. Adept at training, mentoring, and directing teams to surpass expectations. Posses numerous professional certifications. Resourceful problem solver who performs well under pressure. Analytical, adaptable, and articulate.
Relevant Skills For Position
TECHNOLOGY
- Sales Engineering
- Professional Services
- Operations
- Firewalls (Pix, Checkpoint, etc)
- Loadbalancers
- Storage (HDS, Storagetek, Netapp, etc)
- Solaris
- AIX
- HP-UX
- Linux (Many Flavors)
- Webservers
- VmWare
- Veritas / Symantec
- Sun Cluster
- Windows Administration
Areas of Expertise
- Strategic Planning
- IT Operations Management
- Project Leadership
- Client Presentations
- Enterprise-level Networking
- Sales Engineering
- Vendor Relations
- Process Improvement
- Systems Auditing & Security
- Data Center Management
- Network Architecture Design
- Technical Documentation
Professional Experience
Confidential Global Systems, Program Manager; Chantilly, VA — 2008-2009
Direct, train, and coach Sales Engineering Team to support Confidential Sales Team and Confidential Sales Team. Led customer presentations and architected solutions based on customer needs. Created customer-facing collateral to enhance sales success. Partner with management to devise strategies for greater revenue generation. Focused on enterprise server/storage consolidation, information lifecycle management, multi-level security, and identity management & archiving.
Confidential Systems, Principal Engineer ; Herndon, VA — 2005-2008
Delivered customer presentations and architected solutions.Customers included: U.S. Navy, Federal Aviation Administration, Northrop Grumman, and Smithsonian. Provided on-site engineering support. Prepared documentation and engineering drawings.As project manager, oversaw all phases of projects: planning, implementation, and support.Manage and engineer datacenter security and monitoring appliances.Provided expertise in areas of enterprise server/storage consolidation, information lifecycle management, multi-level security, and identity management & archiving. Built and strengthened vendor relationships to ensure firm provided best-of-breed solutions and filled unique needs of each customer.
Confidential, Owner; Great falls, VA — 2004-2005
Managed key customer accounts, such as: Confidential, Confidential, and Confidential. Partnered with consulting firms to build steady flow of work.Worked at customer sites to ensure excellent service throughout full life cycle – design, development, implementation, and support. Identified customer needs and presented software/hardware UNIX and Windows-based solutions.
Confidential, Systems Administrator IV; Reston, va — 2002-2004
Designed client solutions, generally including: Sun Solaris, Red Hat Linux, Veritas Cluster Server, Oracle, SunOne Web Server, BEA WebLogic, and Apache. Optimized existing Jumpstart server to enhance security, decrease implementation time, and provide repeatable build structure.Supported product engineering staff to develop and deploy various Confidential hosting products. Provided implementation and ongoing operational support to government clients.
Confidential, Sr Site Engineer; herndon; va — 2000-2002
Provided pre-sales engineering expertise to diverse clients, including: Confidential, and participated in customer meetings.Collaborated with customers and third party application developers to schedule maintenance and security audits.Facilitated testing of new hardware and software. Created business processes, architecture strategies, and bundling of service offering to better deploy systems for customers.
Confidential, Owner; Great falls, VA — 1998-2000
Uncovered and developed business and partnership opportunities. Provided full cycle hardware/software support to various UNIX/Linux and Windows clients, including UUNET, Network Solutions, and CMR.
Confidential, System Administrator; alexandria, VA — 1997-1999
Architected and deployed development/production systems. Built internal office network, file, and print servers. Managed and trained Junior Administrators. Delivered weekly status report and technical recommendations to Vice President of Operations.
Confidential, System Administrator; Chantilly, VA — 1996-1997
Maximized uptime and maintained billing application. Created scripts to automate activities of database team.Defined standards for server builds and wrote numerous shell scripts for backups and system monitoring.
Confidential, Network Engineer; Reston, VA — 1996
Contributed to migration of largest Frame Relay network in world.Oversaw development of application that queried every switch in Frame Relay network, dumped data into Oracle, and utilize another application to dynamically-create network topology. Supervised team of 20 technicians.
Technical Expertise
Operating Systems: UNIX, Linux, Solaris, BSD, Windows, and OS XSoftware:Veritas (VXVM, NBU, etc.), Weblogic and Websphere
Languages:Shell
Hardware:Sun, Dell, HP-UX, HDS, EMC, and 3Par
Databases:MySql, Postgresql, Oracle, and Sybase