SUMMARY

• Network security professional with 8+ years of experience in GSOC, SOC and NOC operations / Implementation.
• Experience in Installation, Management, Operation, Implementation, and Mitigation of network / security systems including multi - vendor firewalls and network devices like NGFW, Checkpoint, VSX, Cisco ASA, FWSM, Juniper SRX, Fortigate, UTMs,, ACS, ISE, Arbor Peakflow SP, Arbor APS, Akamai KONA DDoS cloud based solution, Checkpoint DDOS Protector, Websense Proxy, Blue Coat, Cisco Routers, DSL, ADSL, Wireless routers, Access Points, Manageable and unmanageable switches, Windows servers, Skybox, Remedy, Snow, and multi-vendor equipment’s.
• Excellent problem solving, analytical and logical thinking skills
• Extensive knowledge and experience of proficiently handling complex mission critical projects under extreme time constraints
• Excellent customer management/resolution, issue solving, troubleshooting skills and capable of quickly grasping, effectively analyzes results and implementing and delivering solutions as an individual and as part of a team
• Proficient in technical and non-technical communication, both in oral and written

TECHNICAL SKILLS

Firewalls: Cisco ASA, Checkpoints, VSX, Juniper SRX, Fortigate, UTMs, FWSM.

DDOS Solutions: Arbor Peak flow SP, Arbor APS, Akamai-Kona DDOS Solutions and Checkpoint DDOS Protector.

VPNs: Site-to-Site VPN, Remote Access VPN

Firewall Assurance: Skybox security solutions.

Routing and Switching: Static and Dynamic Routing, VLANs, VTP, STP, Port Security.

Documentation: HLD, LLD, SOP, MOP, Daily, Weekly, Monthly Reporting.

Ticketing Tools: Remedy, Snow, AAMS etc.

Operating Systems: Windows Servers (2003, 2000) Windows (10, 7, Vista, XP)

PROFESSIONAL EXPERIENCE

Confidential

Security Operation Center

Responsibilities:

• Handling Incidents and Changes related to Firewalls, VPNs and DDoS solutions.
• Code managements like software upgrades on firewalls and other devices.
• Handling P1, P2 calls and prepare RCA / RFO.
• Preparation of LLD, HLD, SOP, MOP.
• Handling escalation and co-ordination with prime vendors.
• Participation in MDT and TCN to migration activities.
• Expertise in Wireshark analysis and packet level troubleshooting.

Confidential

Senior Specialist

Responsibilities:

• Delivering security operation support and assurance to financial customer (Banking customer).
• Supporting security architecture including multi-vendor device infrastructure.
• Firewalls automation, analysis, reporting, logs management using Skybox
• Handling customer escalation, incidents and changes.
• Key-skills with domain expertise on:
• Checkpoint GAiA, VSX, Cisco ASA.
• ACS and ISE for user authentications
• DDoS Solutions like Arbor, Akamai and Checkpoint DDoS protector.
• Vendor management and escalation points of contacts to maintain the services avoid the downtimes and escalating if required getting the maximum uptime.
• Maintaining daily/weekly/ monthly report and sharing with management team.
• Co-ordination with Customers / Vendors for change management / and measure incidents.

Confidential

Engineer-Security Management

Responsibilities:

• Configuration and management of Arbor peakflow SP devices.
• Provided technical support and solutions for all DoS and DDoS related issues.
• Analyzing traffic and mitigating DoS / DDoS Attacks
• Performing administrative task to setup and maintain a running deployment
• Creating mitigation groups, templates and associate with managed objects
• Describe and configure managed objects (Customer Networks)
• Setup user accounts with various level of access
• Create notification groups to trigger emails at the time of attacks
• Add Routers to monitor the traffic
• Backup and Restoration of Arbor Peakflow Devices (CP / FS / TMS)
• Working as a key person between management and team.
• RCA for measure incident and sharing report with Customers.
• Maintaining daily/weekly/ monthly report and sharing with management team.
• Creating documentation for any change management.
• Co-ordination with Customers / Vendors for change management / and measure incidents.

Confidential

Network Administrator

Responsibilities:

• Configuration, management and troubleshooting Cisco ASA, Checkpoint Firewall various Manage Client networks.
• Providing VPN Solutions for the connectivity between our branch offices and our clients.
• Handling Escalated operational calls of High Value clients related to Browsing issues, Application related issues, bandwidth related issues, high latency & packet drop issues, Mail Related IP blacklisting query, and spamming, particular host unreachability issue etc.
• Coordinating with upstream bandwidth Provider for issues like Route optimization, bandwidth issues, IP reachability issues, etc.

Confidential

Network Support Executive

Responsibilities:

• Providing technical support for windows, servers, networks and security related issues.
• Responsible for all L1 and L2 tasks and manage network and servers.
• Monitoring of all Servers and Network over Whatsup gold tools.
• Installation, configuration and management of window software and hardware related issues.
• Installation, configuration and management of network devices like routers and switches.
• Installation, configuration and management of Windows servers and services like DHCP, DNS & Active Directory servers
• Co-ordination with vendors, ISP and other team.
• Maintain logs of network and bandwidth utilization of servers and network devices
• Monitoring LAN/WAN and VPN network and providing technical support for networks and hardware
• Responsible for backup and restoration and code upgrade and degrade as per requirements.
• Maintenance of the devices and Documented the Configurations using Microsoft Word and VISIO