CARREER OBJECTIVE:

I am an experienced Enterprise Unix (Solaris) / Storage Systems Engineer who is accountable and responsible for providing a high level of Support service in an enterprise environment. I am looking to build upon my skills that I have acquired over the last decade to provide me a new challenge whilst maximising my potential.

PROFILE:

Conscientious, self - motivated and reliable, methodical and disciplined approach to problem solving, ability to perform effectively in a competitive and challenging environment. Over the years I have developed skills building and maintaining Enterprise systems running large Databases and highly available systems mostly in very large Organizations and Federal Government

SKILL SUMMARY:

• Sparc Super Cluster
• Exadata
• VMware
• Oracle ZFS Appliance Administration
• Oracle Solaris 2.5 - 11
• Sun LDOMs / Zones
• ZFS advanced troubleshooting, tuning and Cloning/Snapshot
• Veritas Volume Manager Veritas FS
• Solaris Volume Manager
• Midrange Server
• High End Enterprise Servers
• SAN/ NAS HDS-USPV SUN StorEdge
• Veritas Cluster
• Oracle Sun Cluster
• Brocade
• AIX 5.3 - 6
• HPUX 11.1
• Linux (Oracle Enterprise Linux, Redhat, Suse)
• LPARS, HMC

STRENGTHS:

• Vendor Oracle Trained on Oracle/Sun High End Hardware Including Engineered Systems (SparcSuper Cluster and Exadata Systems)
• Planning and Migrating Systems in Virtualized Environments via Cloning
• Confident and effective communicator, able to successfully network & interact.
• Strong client focus and commitment to delivering the required service needed.
• Excellent written, oral communication skills.
• Thorough knowledge in Unix Systems and ability to design/integrate solutions to deliver the final product to the Customer.
• Strong Storage skills to troubleshoot connectivity issues on Solaris and SAN (HDS Tagmastore Legacy SUN StorEdge Array, brocade, qlogic switches
• Reputation for integrity, honesty and credibility.
• Able to assume responsibility make decisions and lead staff
• Able to work autonomously or as part of a dedicated and professional team committed to high quality results
• Utilisation of internal and external resources to maximize potential
• Highly ambitious, results driven and self-motivated with high initiative.

EMPLOYMENT HISTORY DETAIL

Confidential

Senior Solaris Administration

Responsibilities:

• Working on Project to Migrate to New Sparc Platform for Major Telco Customer
• Migration of old E25K domains to LDOMS and Branded Zones Hosted on Sparc M6-32 and T5-4
• Providing Work instructions to junior staff to perform complex tasks in OPS Center
• Look at Escalations for any issues in Sparc M6-32 Platform
• Develop Various plans for builds, Patching etc via Oracle Opscenter
• General Solaris 11 support and other older versions down to Solaris 8
• Develop Process for Physical to Virtual migration of Solaris8,9,10 into Logical Domains or Zones
• Providing second and third level technical support for complex problems in an operational environment
• Project Support from Solaris/Systems team for migration of Oracle DB cluster and Seibel Application Environment to a New Sparc VM Environment

Confidential

Senior UNIX Engineer

Responsibilities:

• Production support for Unix systems including Solaris HP-UX SuSE Redhat Oracle Enterprise Linux
• Responding to escalations from junior staff
• Scheduled maintenance and upgrade of system Firmware and OS also including recommended patching
• Project Support in Design and Implementation of Oracle Engineered System ( Super Cluster Exadata Engineered Systems & ZFS Appliance) running Oracle RAC Database
• Patching Solaris (using live upgrade) SuSE (with Suse Manager) & Redhat (with Satellite)

Confidential

Senior Solaris Administration

Responsibilities:

• Maintaining midrange Solaris servers
• E25K T2000 T5120, T3 V series etc.
• Undertake lead role in proactive resolution of system related problems. Upgrade / Patch VERITAS Cluster, Volume Manager and File System, Solaris E25K System controller.
• Assist with implementation and maintenance of the business recovery plan and procedures
• Suggest and implements solutions to resolve problems and ensure a high level of customer satisfaction.
• Maintaining midrange UNIX servers running business critical application clusters including Oracle Seibel CRM, Tibco, Telco Billing and other applications.
• Providing second and third level technical support for complex problems in an operational environment
• Project Support from Solaris/Systems team for migration of Oracle DB cluster and Seibel Application Environment

Confidential

UNIX Infrastructure Consultant

Responsibilities:

• Maintaining midrange UNIX servers. (Solaris AIX HPUX Redhat)
• Provide support for custom applications.
• Suggest and implements solutions to resolve problems and ensure a high level of customer satisfaction. ( Scripted ZFS snapshots as a backup solution in DMZ)
• Assist with the identification of problems related to product/service installation, update, configuration, operations, performance, or other aspects of information technology

Confidential

Solaris Vitualization Migration Consultant

Responsibilities:

• Plan and implement Virtual Solaris Hosts Ldoms Zones .
• Support SAP systems running on Solaris
• Consult customer on ZFS config and performance
• Provide Solaris Support to application developers (tomcat & apache)
• Provide consulting on Oracle-Sun hardware Installations /Configuration (T series M series)
• Assist client in Backup/DR project when required.
• Assist EMC SAN Administrator on Brocade switch issues.
• Assist Oracle DBA in System design and Migration

Confidential

Senior Solaris Administrator

Responsibilities:

• Maintaining midrange UNIX servers running business critical application clusters including Oracle Seibel CRM, Tibco, Telco Billing and other applications.
• Hardware Platforms E25K T2000 T5120, T3 V440 M5000 etc
• Undertake lead role in proactive resolution of system related problems. Upgrade / Patch VERITAS Cluster, Volume Manager and File System, Solaris E25K System controller.
• Assist with implementation and maintenance of the business recovery plan and procedures
• Suggest and implements solutions to resolve problems and ensure a high level of customer satisfaction.
• Gather information to assist in the analysis of client business requirements.
• Providing second level technical support for complex problems in an operational environment
• Assist with the identification of problems related to product/service installation, update, configuration, operations, performance, or other aspects of information technology
• Liaise with ITIL managers for Changes Incidents and Problems management in a timely manner

Confidential

Senior UNIX Engineer

Responsibilities:

• Senior Solaris engineer responsible for Escalations on technical Issues from Junior Staff
• Provide onsite Services to customer.
• Manage customer relationship for Solaris and Sun Hardware Technical issues/Projects
• Create procedures and documentation for new processes
• Provide TOI on solutions
• Liaise with customer change management to implement fixes in managed and timely fashion
• Attend Change management meetings to discuss change implementations and impact
• Research and test workaround and fixes with liaison with Vendors (SUN)
• Advanced troubleshooting on HOST to SAN connectivity.
• Solaris Server Migration to M8000 and SUN STK 9985(HDS Tagmastore USP 600) -Project
• HP-UX Admin
• Assist with Redhat SUSE Linux Admin
• SUN Enterprise Backup (Re-badged Legato) Backup management

Confidential

Senior Systems Engineer

Responsibilities:

• Solaris / Storage engineer responsible for remote systems support
• Diagnose and troubleshoot hardware and software faults on range of Enterprise Products which include Solaris 2.5-10 VERITAS VM SUN FIRE Vx10-- SFE25K StorEdge Arrays/NAS HDS
• USP1000 (SUN 9990) Brocade-McData Qlogic SAN Switches
• Provide effective support and on time service delivery to customers.
• Creating effective and accurate action plans to the field
• Escalating complex issues to Product Specialist and Managing Escalations
• Knowledge base of clients and facilitating their particular needs and criteria to ensure efficient and effective delivery of services.
• Supervision and training of new staff on complex calls.
• Regularly attending product launches and courses; keeping clients informed on patches and firmware releases.

Confidential

Systems Support Engineer

Responsibilities:

• Field Services Onsite engineer diagnosing and repairing hardware faults.
• Installation of all various server lines, from Low to High End Servers & Storage Arrays
• Liaising with clients and providing phone and onsite support on complex calls.
• Responsible for being onsite as Client Contractual agreements
• Provide Post Sales phone support on software and hardware related faults
• Provide customers with Best practices on various platforms