SUMMARY:

• I have over twelve years of advanced Information Technology experience, and am highly effective in debugging complex system hardware and software glitches.
• I have extensive background managing large hardware and software installations while working in extremely fast paced environments.
• My leadership qualities and excellence in teaming have been recognized by Senior Leadership through awards, peer to peer recognition, and letters of reference.
• I adapt quickly to change and am driven to achieving desired results while maintaining a dependable collaborative and positive teaming attitude.

TECHNICAL PROFICIENCIES:

Operating System: AIX (4.3, 5.1, 5.2, 5.3,6.1,7.1), Solaris 7/8, Linux, HP - UX, Windows 2003/00/NT4.0

Systems: Confidential, EMC, Dell, Toshiba, Sony, HP, Compaq, & Gateway PC's

Hardware: Confidential RS/6000, Confidential AS/400, SUN E-3000, E-4000, HP 9000/750, Confidential XIV, Confidential P-series servers (570/590/650/640/630 ), Confidential Blade Server (JS20, JS21 BLADES) EMC VNX, VMAX, DataDomain/VTL 990/9500

Network: Windows Server, LAN, TCP/IP, Novell Netware, hubs, switches & routers

Application/Tools: TSM 5.4/5.5/6.1/6.2/6.3 , 7.1 LPAR, Microsoft office suite 97/2000/XP/2003, Microsoft Project

Storage Administration in: Tivoli Storage Manager, Unix Confidential AIX 5L, 6L and 7L, Windows-NT 4.0 & Windows-2000, Confidential Tivoli Storage Manager (TSM) versions 5.4,5.5 6.1,6.2,6.3,7.1,8.1 LAN Free Backup,, TSM SysBack, Tivoli Asset Management and System Administration, ATLs i.e. 3582, 3583, 3584, 3592 Libraries

EMC enterprise storage such as: EMC Data Domain/VTL, Networker, NetApp, VNX, VMAX, Isilon. San Switch configuration and mapping

EXPERIENCE:

Confidential

TSM Backup Engineer

Responsibilities:

• New account boarding to CMS (Cloud Management Services)
• Backup software installation for TSM Server client
• TDP agents installation for Hana, Oracle, DB2 and MSSQL.
• Sybase Database, backup configurations
• Perform firmware and microcode updates
• Ksh, sh, csh and Bash Shell scripting for backup automation and data management
• Backups using TSM4VE via esxi hosting. Snapshot backups for whole VM avoiding native TSM client installs
• Troubleshoot incidents for backups and backup environment. Hardware software issues related to TSM and TSM peripherals
• Perform environmental support of TSM Environment running on Linux, AIX and Windows
• Create, publish and update standard operating procedures (SOP) for account policies and procedures such as: activations, TSM and TSM client configuration, decommission, billing, access to tools and problem determination
• Knowledge transfer and lessons learned lead
• Disaster recovery testing and exercises performed on client, DB, and TSM server level

Confidential

Backup and Recovery Engineer

Responsibilities:

• Assessed and documented environment and infrastructure for issues and improvement potential
• Created road map to implement changes and improvements.
• Installed approved improvements to backups
• Created policies, procedures not currently established to lay foundation for backup and recovery to go about during daily administration
• Standardized company backup and recovery environments
• Lead Executive SLA and SLA Agreement reviews
• Provided tailored and specific backup and recovery reporting
• Perform Root Cause Analysis s for incidents arising from backup and recovery
• Configured VTL and monitored virtual tape library environment
• Created Volumes, Drives and ensured deduplication and compression activation
• Resolved issues that arose with DataDomain.
• Performed upgrades, patching TSM Monitoring, databases, logs, tape libraries, virtual tape library, messages and backups, and health checks
• Supported TSM Environment running on Linux and Windows
• Managed and monitored TSM server operational processes
• Defined scheduled and monitored backup and administration jobs
• Worked on performance issues in TSM environment
• Oversaw maintenance and performance of tape drives and tape library infrastructure
• Managed the onsite/offsite tape inventory and movement with tape operations for DRM process. server prep and client restores for disaster recovery set up and testing
• Forecasted TSM infrastructure capacity needs
• Documented and maintained TSM functions and backup jobs
• Worked across multiple teams in deploying TSM clients
• Worked with system admins and DBA's on restorations.
• Resolved issues and worked on projects related to backup/recovery infrastructure.
• Participated in divisional auditing activities
• On call Job rotation providing (24x7) support.
• Responded to High Priority customer/internal tickets in compliance to contracts

Confidential

TSM Backup Administrator

Responsibilities:

• Perform tasks for TSM - troubleshooting, upgrades, TSM Monitoring: databases, logs, tape libraries, virtual tape library, messages and backups, and general health checks
• Performed environment support of TSM Environment running on AIX and Windows
• Managed and monitoring TSM server operational processes
• Defined, scheduled, and monitoring backup and admin jobs
• Worked on performance issues in TSM environment
• Provided reports for the overall TSM environment
• Oversaw maintenance and performance of tape drives and tape library infrastructure
• Managed onsite/offsite tape inventory and movement with tape operations for DRM process
• Participated in disaster recovery exercises and events specifically server prep and client restores
• Forecasted TSM infrastructure capacity needs
• Maintained thorough documentation on all TSM functions and backup jobs
• Worked with build teams in deploying TSM clients
• Configuration and troubleshooting client issues including Cluster backups and API
• Worked with system admins and DBA's on restores
• Upgraded and Migrated data from old TSM Tape technology
• Worked with support groups on issues with backup/recovery infrastructure
• Provided information for various audit process
• Participate in weekly on call Job rotation (24x7) support
• Responded to severity tickets and bridge call invitations during on call duty

Confidential

Electronics Components Department Manager

Responsibilities:

• Vetted and hired candidates for employment
• Trained new hires for positions within Components Department
• Created and maintained employee best coverage schedules
• Quarterly and yearly performance evaluations
• Responsible for multi million dollars in inventor
• System builds-on Workstations, Servers, and mass storage devices
• Network Solution customers consultations