z/VM, z/VSE and z/Linux Administrator Resume

SUMMARY:

An experienced IT professional with extensive work in Systems Administration and Operations.
A strong individual contributor and team player with an culturally diverse work background across both Confidential .
Key strengths lie in the ability to multi - task and a genuine interest in customer service with a global organization.
An advocate and practitioner on the social community front which have led/helped others into building a social responsible mindset.
Career goal is to move into supporting segments of end user support in an IT environment.

STRENGTHS:

Meet the customer needs with a project management mindset.
Strong analytical skills with complete documentation diligences.
Quick learner, self-motivated and gather the research information required by field.
Ability to communicate difficult issues to different audience level.

TECHNICAL SKILLS:

Tools: MS Office, AP View, Telnet 3270, PCOMM, TBSM, Nagios, BladeLogic, Maximo, Service Center, Share Point,Remedy,Nexus, Snow and Clarity.

O.S: z/VM, z/Linux, z/VSE, z/OS and Linux.

Languages: REXX, SAS, C/ C++

Mainframe: ISPF/TSO, JES, CMS, CP, CMS PIPES, RSCS, TCPIP, SMP/E, DFSMS (dss, dfp, hsm), SDSF

CA products VM: SECURE, VM BATCH, VM BACKUP, VM SORTVM SCHEDULE, VM ACCOUNT, VM ARCHIVERCA FAQS, CA DYNAM and CA TopSecret .

Velocity: zVPS, zTUNE, zPRO, zMON, zWRITE, zMAPProducts zTCP, zVWS and zVIEW.

Hardware: IBM System Z.

PROFESSIONAL EXPERIENCE:

z/VM, z/VSE and z/Linux Administrator

Confidential

Technical Services Specialist

Confidential

Senior Associate, Systems Engineer

Confidential

Senior Analyst, Systems Enginner August

Confidential

Responsibilities:

Responsible for managing the Tier -1 System operations & Production Control functions with a focus on input/output payments and trade data supporting the worldwide Banking industry
Providing first level support, diagnostics and monitoring for systems and applications across the enterprise for mainframe, server platforms and managing level 1 problem resolutions
Monitors and ensures that alerts are actioned in an appropriate and timely manner
Manages all the critical items on the handover and status reports are regularly updated throughout the shift.
Driving and executing and the Problem Resolution and Escalation process when appropriate.
Monitoring the change plan in I-View and ensure that all scheduled changes are managed and implemented in a timely manner.
Engaging & Working with technology teams to assist in achieving SLA goals.
Representing the team in Bridge calls, status calls, Post Problem Review and Critical SEV-1 / SEV-2 incidents.
Creates / Updates procedures and document it in Knowledge repository for changes to process, alerts and job schedules.
Always keen on Reduction of re-work or non-value added activity, Spot the type of work that is redundant and escalate it to the necessary teams to get a workaround so that its either automated and suppressed
Maintaining and supporting a complex cluster of 23 z/VM LPARs running on a collection of zEnterprise196 Machines spread across various locations.
Disaster/Recovery planning and testing.
Coding REXX scripts to facilitate automation activities.
Possess skills in z/VM v6.2, Single System Image Clusters and Live Guest Relocations.
Day to day z/VM performance analysis, trend analysis.
Installing and maintaining the Velocity Software suite of products (ESAMAP,ESAMON,ESAWEB)
Provided 7x12x365 support of the production environment on rotation basis.
Possess strong knowledge of z/VSE V3 and IBM System z mainframe hardware (i.e. Systems z9, HMC, DS8000 series disk, etc.)
Knowledge with the installation and upgrades of z/VSE Operating System and components, including but not limited to, IBM software products, BIM/CSI software and other independent software vendor (ISV) products (i.e. Syncsort, ASG TMON, etc.)
Provisioned, decommissioned and dismantled z/Linux servers.
Prepared and implemented scripts for Z/Linux disaster recovery exercises.
Worked on BMC's Bladelogic 8.2 Automation Suite, setup and testing for managing multiple z/Linux servers simultaneously in order to install packages, apply maintenance etc.
Used Nagios applications for monitoring system activities.
Have setup startup scripts and installed packages for z/Linux servers.
Installed and upgraded APACHE software across the z/Linux servers.
Provided 7x12x365 On-call support involved in trouble shooting and possesses strong problem analysis techniques.

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