Network / Voip Administrator Resume
San, AntoniO
SUMMARY:
Proven professional in the networking systems field with 5+ years of installation and maintenance experience in a large LAN/WAN environment. A seasoned technician with in - depth understanding of troubleshooting and fault-isolation techniques utilizing many types of test equipment.
TECHNICAL SKILLS:
Operating Systems: Windows Server 2003, XP, Vista, 7
Protocols: TCP/IP, BGP, IPv4, VoIP
Mail Systems: Exchange 2003/2007/2010 Outlook
Monitoring Tools: Traffic Sentinel, Network Node Manager
Hardware: Cisco, Cisco VoIP Telephony, Brocade, Lexmark, Fluke, Linksys
Utilities: Remedy, Putty SSH Client, HP Service Manager 7/9
EXPERIENCE:
Confidential, San Antonio
Network / VoIP Administrator
Responsibilities:
- Diagnose and troubleshoot network issues by using various testing equipment.
- Configure switch based network connections users based on needs for workstations, phones, and printers.
- Coordinated with customers on migration and relocation of computer systems.
- Configure VoIP phones by registering them through DHCP, program switch settings, configuring Cisco Call Manager, and troubleshooting if needed.
- Created documentation used for new technicians on proper procedures on switch configuration and troubleshooting.
- Designed network lab to further technician on secluded network devices.
- Monitored tail sites and coordinated repairs with Internet service providers.
- Installed over 200 wireless intrusion detection and access points, and assisted in the installation of over 15 miles of cable for new secure wireless network system.
Confidential
Network Infrastructure Technician
Responsibilities:
- Install, configure, maintain and modifies enterprise network infrastructure and systems.
- Served as liaison for site’s Program and Resource Management staff for IT requirements.
- Administrator for VoIP telephony suite configuring devices through Cisco Call Manager.
- Updated site network diagrams on any changes on the network.
- Maintain and repair site alarm and Intrusion Detection System and badge system.
- Installed infrastructure for over 5000 thin client computer systems and VoIP phones for a site relocation.
- Assisted with quality assurance to verify all phones and computers where configured properly.