Senior Systems Engineer Resume Profile
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HagerstowN
SUMMARY:
- 15 yrs of experience in diverse multi-platform environments, ranging from small to very large in size
- Extensive experience leading and supporting server, application, and infrastructure engineering projects
- Team oriented, effective communicator, efficient, organized, self-starter, skilled w/problem resolution
- Lead engineer for an enterprise scale VMware vCloud environment, 175 ESXi 5.5 hosts. VCP Cloud
- Active TS clearance, SCI eligible experience working in secure government facilities, SCIF/SAP
WORK EXPERIENCE:
Senior Virtualization Engineer lead
Confidential
- Lead virtualization engineer for an enterprise scale multi-site VMware vSphere 5.5 U2 environment
- Designed and implemented VMware clusters, DRS/HA, vMotion, vSwitches, RDM creation, FC iSCSI storage
- Designed and implemented ESXi boot from SAN, VUM, thin provisioning, host profiles, OS templates, HW specs
- Deployed and configured vMA, VMware Syslog, Storage I/O, vSwitch designs, port groups, VAAI, preferred primaries
- Experience migrating legacy servers to the virtual environment, including, project planning and P2V activities
- Designed, configured, and managed HP c7000 BladeSystems, interconnect bay devices, FC and 10 GE modules
- Deployed and configured Cisco UCS platform in Eng. Lab, UCS Mgr, Cisco B200 blades, fabric interconnect, FCOE
- Collaborated with storage and networking engineering design teams in support of virtualization build-out, multiple locs
- Extensive experience with remote server management in the DC2 DHS Data Center network environment, iLO, putty
- Provided on-location support for DC2 virtualization infrastructure, managed onsite project activities with DC2 staff
- Deployed VKernel vOperations Suite performance analyzer, capacity manager, optimizer, and reporting chargeback
- Designed and implemented Veeam Management Suite, including Backup and Replication and Veeam ONE
- Designed and deployed VMware Site Recovery Manager SRM 5 implementation in TDL environment
- Deployed and managed vCOPS VMware Operations Manager
- Developed plan and managed multi-site upgrade to VMware vSphere 5.5 - five separate vCenter instances
- Collaborated with Red Hat / Linux group on OpenStack cross-team training, incl design and implementation discussions
- Collaborated with Security team on vCenter, VM, and ESXi STIG creation for vSphere 5.5, overall security hardening
Senior Infrastructure Engineer
Confidential
- Supported Microsoft Windows Server 2003/2008, Active Directory, Group Policy, IIS, DNS, DFS, NTP, Clustering
- Supported VMware vSphere ESXi 4.1/5.0 and vCenter 4.1
- Managed Dell PE Servers at multiple ICE locations
- Designed and managed systems monitoring, automation, and reporting tasks
- Supported patch management systems WSUS, BigFix
- Provided engineering, deployment and supporting for SCOM 2007 R2
- Provided enterprise business systems application support, multiple sites, onsite and remote
- Provided advanced problem determination and resolution, taking ownership of tickets and working to completion Provided PKI / SSL certificate management BigIP F5, IIS, OpenSSL
- Documented production environment, organized and maintained infrastructure documentation
- Supported build of DC1and DC2 environments and application migration, supported large scale DC move to PCN site
- Managed enterprise backup Symantec Backup Exec System Recovery
- Provided technical support to SQL Server and SharePoint teams
- Provided on-call support evenings, weekends, holidays
Senior Systems Engineer Lead
Confidential
- Directly interfaced with multiple levels of Government and contractor management
- Provided regular status reports
- Mentored team members on a broad range of topics
- Developed and maintained project plans
- Reported the status of projects to management
- Established and implemented process improvement and best practices
- Provided technology recommendations
- Provided system architecture design, implementation, and operational guidance
- Providing systems engineering and administration for the following:
- Microsoft Windows Server 2003/2008, Active Directory, Group Policy, IIS, DNS, DFS
- Microsoft Hyper-V Server 2008
- RedHat Enterprise Linux 5 Server, Fedora
- VMware vSphere ESXi 4.1, vCenter 4.1, vMA
- VMware View 4.5
- Installation of View Connection Server
- Desktop virtualization support
- Desktop image creation, customization, and deployment
- Troubleshooting connectivity and other VDI issues, PCOIP
- Applying security and other application patches
- Creation of individual desktop VMs and linked clones
- VMware Lab Manager
- Cisco UCS Blades, Dell Blades
- NetApp SAN, EqualLogic SAN, FC, iSCSI
- Microsoft Office Communications Server OCS R2, SQL Server clustering
- Microsoft Exchange 2007
- Microsoft SharePoint 2007 MOSS, creating and managing teamsites
- Symantec NetBackup, Veeam, Exagrid
- McAfee ePO, AV, anti-malware spyware
- Patch management SCCM 2007, WSUS, BigFix
- Network switch management VLAN's, fiber infrastructure, 10 Gig
- Advanced troubleshooting and problem resolution
- Creating managing team project plans
- Managing enterprise level upgrades, patching, and lab testing
Senior Systems Engineer
Confidential
- Provided operations support for the following:
- Microsoft Windows Server 2000, Windows Server 2003, 32/64-bit installations
- Red Hat Enterprise Linux 4.x
- Oracle applications, Oracle Secure Backup
- Microsoft SQL Server 2000, Microsoft SQL Server 2005
- Server security management, password management, log monitoring, system monitoring via NetIQ
- OS and application patch management using PatchLink
- Enterprise business systems application support, multiple sites
- Problem resolution, taking ownership of trouble tickets and working to completion, advanced troubleshooting
- Documenting operations environment, revising documentation as changes occur, establishing SOP's and SLA's
- Providing occasional training for Enterprise Operations team members
- Providing support for the Total Asset Visibility TAV Program - supply chain solution
- Supported Manhattan Associates Warehouse Mgmt WM and Trading Partner Mgmt TPM applications
- Supported the Manhattan Associates technical team on deployments, problem resolution, auditing, database tasks
- Supported the successful deployment of Total Asset Visibility TAV Program SP4-SP5 software update
- Managed Total Asset Visibility TAV deployment coordination between Manhattan Associates and staff
- Provided lead Total Asset Visibility TAV support for incoming Remedy tickets
Senior Systems Engineer
Confidential
- Provided systems engineering and administration for the following:
- Microsoft Windows Server 2000, Windows Server 2003, Windows Server 2008, 32/64-bit installations
- Red Hat Enterprise Linux 4.x, 5.x, Fedora
- Sun Solaris 8, Sun Solaris 9 secondary support role
- VMware ESXi, VMware Server, VMware Workstation
- Microsoft Hyper-V test environment
- Microsoft Active Directory, Group Policy, DNS, WINS, DHCP, FTP, TFTP, HTTP, TCP/IP subnetting
- Microsoft SQL Server 2000, Microsoft SQL Server 2005
- Microsoft Internet Information Server, IIS 5/6/7
- Microsoft Terminal Services, remote access to applications
- Microsoft SharePoint Server, WSS 2.0/WSS 3.0, MOSS 2007, Intranet, Team Collaboration Sites
- Microsoft Office applications, Outlook, Word, Excel, PowerPoint, Visio diagramming
- Oracle 10g Database Support, Assist Oracle DBA with Periodic DB Cloning
- CommuniGate Pro Email, Google Postini, SMTP, POP, IMAP
- Cisco ASA, Cisco Routers 3600 series, 3800 series, VPN, NAT
- SonicWALL NSA E5500 UTM IDS/IPS Firewall VPN, CheckPoint Firewall Nokia VRRP, Smartdashboard
- SonicWALL SonicPoint secure wireless access, Cisco Linksys wireless AP, WLAN
- Nortel 100/1000 Ethernet switches, core and wiring closets, VLAN
- LAN WAN connectivity, new circuit installation coordination, opening tickets and working with providers
- Stonefly IP SAN, iSCSI, RAID 0/1/5 arrays
- HP Proliant Rack Servers, Intel, AMD, Xeon multi-core multi-processor, Intel VT virtualization support
- Assembling servers, racking equipment
- HP Systems Insight Manager SNMP , HP SiteScope, and other monitoring applications
- PCI DSS compliance, periodic audits
- Backup management, CA ARCserve Backup aka BrightStor , Sun StorageTek Tape Library, offsite tape rotation
- Apple Mac OS X Server, Xserve RAID, Remote Desktop
- Symantec Norton Anti-Virus, Anti-Spyware, Endpoint Protection for servers and workstations
- Security Management, reviewing TrustWave vulnerability scanning reports, password management, monitoring logs
- OS patching, application patching, Microsoft WSUS
- Problem resolution, taking ownership of trouble tickets and working to completion, advanced troubleshooting
- Documenting IT environment, revising documentation as changes occur, establishing SOP's
- Training end users and IT team members as needed
Senior Systems Engineer
Confidential
- Provided systems engineering and administration for the following:
- Windows Server 2003, Windows Server 2008, 32/64-bit installations
- Microsoft Small Business Server 2003
- Microsoft Hyper-V test environment
- Microsoft Active Directory, Group Policy, DNS, WINS, DHCP, FTP, TFTP, HTTP, TCP/IP subnetting
- Microsoft SQL Server 2000, Microsoft SQL Server 2005
- Microsoft Internet Information Server, IIS 6/7
- Microsoft SharePoint Server, WSS 2.0/WSS 3.0, MOSS
- Microsoft Office applications, Outlook, Word, Excel, PowerPoint, Visio diagramming
- Microsoft Exchange Server, SMTP, POP, IMAP
- Cisco Ethernet Switches / Cisco Routers
- SonicWALL UTM Firewall VPN
- IBM ISS Proventia UTM
- LAN WAN connectivity, new circuit installation coordination, opening tickets and working with providers
- Dell PowerEdge rack and tower servers, Intel, multi-core multi-processor, Intel VT virtualization support
- HP Proliant Servers, Intel, AMD, multi-core multi-processor, Intel VT virtualization support
- HP Systems Insight Manager SNMP , Dell OpenManage, ServersAlive, Look LAN, other monitoring applications
- Symantec Veritas Backup Exec
- McAfee Anti-Virus protection for servers and workstations
- Nessus vulnerability scanning, eEye Retina
- OS patching, application patching, Microsoft WSUS
- Managing design meetings determining requirements, making recommendations, finalizing the design
- Assembling servers, racking equipment
- Ensuring necessary network connectivity
- Configuring software to build specifications
- Performing security hardening and vulnerability scanning
- Creating server and application build documents
- Problem resolution, taking ownership of trouble tickets and working to completion, advanced troubleshooting
Senior Systems Engineer
Confidential
- Provided systems engineering and administration for the following:
- Microsoft Windows NT Server 4.0, Windows Server 2000, Windows Server 2003
- Sun Solaris 2.6, Sun Solaris 7 secondary support role
- IBM AIX secondary support role
- Red Hat Linux secondary support role
- VMware GSX Server
- Citrix MetaFrame
- Microsoft Active Directory, Group Policy, DNS, WINS, DHCP, FTP, TFTP, HTTP, TCP/IP subnetting
- Microsoft SQL Server 7/8
- Microsoft Internet Information Server, IIS
- Microsoft Office applications, Outlook, Word, Excel, PowerPoint, Visio diagramming
- Microsoft Exchange Server, SMTP, POP
- Microsoft SUS
- McAfee ePO support
- Oracle 9iAS secondary support role , Business Objects, Informatica PowerMart
- Dell PowerEdge servers, HP/Compaq Proliant servers, RAID 1/5, with FC SAN connectivity
- HP Insight Manager SNMP , ServersAlive, HP Openview, Dell OpenManage, and other monitoring apps
- Veritas Backup Exec, IBM Tivoli Storage Manager TSM
- Security best practices for OS's and applications, e.g., CIS benchmarks, IIS Lockdown, SANS security
- Business continuity and disaster recovery planning and testing, onsite and offsite SunGard
- F5 Networks BIG-IP high-availability load balancing switches
- Opsware IT automation software, server provisioning, application packaging, server patching
- Problem resolution, taking ownership of trouble tickets and working to completion, advanced troubleshooting
- Documenting IT environment, revising documentation as changes occur, PVCS Tracker
- Training end users and IT team members as needed
Additional Course Work:
- Amazon AWS Certified Solutions Architect training LinuxAcademy.com
- VMware vCloud Director v1.5 Deploy and Manage
- VMware VCP 5 Install, Configure, and Manage
- VMware View 4 Course Carahsoft
- Veeam Backup Academy Training
- HP BladeSystem Administration HE646X
- NetApp NCDA Bootcamp Data ONTAP 8
- F5 BIG-IP v4.5 Administration
- Active Directory Troubleshooting
- SANS 2001 Baltimore, Intrusion Detection Track IDS
- ISC2 CISSP Common Body of Knowledge Review Seminar
- Cisco Networkers Conference
- Learning Tree International, five Cisco networking courses
- Emergent Technologies Citrix Admin