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System Administrator Resume Profile

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TECHNICAL SKILLS

Network/Protocols: TCP/IP, UDP, NetBIOS, Telnet, FTP, TFTP, DHCP, DNS, ISDN, PPP, 802.11a/b/g/n, SMTP, POP3, Network Installation

Technical Experience:

  • Solution oriented, highly analytical, and resourceful candidate.
  • With extensive experience in network administration, and support.
  • Proven ability to provide creative and effective server and networking strategies through the application of highly developed problem solving skills.
  • Expert administration and troubleshooting skills for all Microsoft operating systems and Windows Server products.
  • Exceptional technical education consistently keeping current with emerging network technologies.
  • Team player with reputation for providing excellent user service tenacity to work with demanding clientele.
  • Able to travel and maintain a flexible work schedule.
  • Network Development: Skilled in managing local and wide area network connectivity through maintenance and troubleshooting of routers, switches, hubs, network cards, and dial-up networking.
  • Six years of workstation and server experience within a LAN environment through proactive LAN administration roles.
  • System architecture design LAN and WAN experience. Strong knowledge of implementing and utilizing remote network management and monitoring tools LAN Desk, WebEx, and Microsoft RDP .
  • Small Business Specialist: Six years of experience in supporting the technical needs of businesses with emphasis on Security and OS configuration, DNS, Group Policy, hardware support, storage, and raid methodologies.
  • Successfully completed Microsoft technical exam, small business sales, and marketing skills assessment. Strong knowledge of the Small Business Server Suite.

Confidential

Microsoft Certified Systems Administrator:

  • Support dozens of small to medium sized businesses, remotely monitoring established network infrastructures from the office
  • Implementing changes as needed to maintain a secure and efficient network. Analyze, design, develop, recommend, and present data network solutions
  • Perform preventive maintenance and develop technical installation work plans. Implement network and software upgrades and modifications
  • Provide data backup and recovery, quality assurance reviews, and accurate risk assessment.
  • Build and maintain PCs and the functionality / security of virtual private networks VPNs .
  • Employ various tools such as Microsoft MBSA Microsoft Baseline System Analyzer to assess security requirements and provide full network migration solutions.
  • Established a secure, central location for customer / technical documentation that is readily available, and accessible to all technical staff members used Microsoft SharePoint portal server.
  • Recommended and implemented customer questionnaire to track satisfaction rates for the services and products provided.

Confidential

  • Managed Cisco Server and Switches handling over 170,000 people
  • Support dozens of small to medium sized businesses, remotely monitoring established network infrastructures from the office
  • Implementing changes as needed to maintain a secure and efficient network. Analyze, design, develop, recommend, and present data network solutions
  • Perform preventive maintenance and develop technical installation work plans. Implement network and software upgrades and modifications
  • Provide data backup and recovery, quality assurance reviews, and accurate risk assessment.
  • Build and maintain PCs and the functionality / security of virtual private networks VPNs .
  • Employ various tools such as Microsoft MBSA Microsoft Baseline System Analyzer to assess security requirements and provide full network migration solutions.

TECHNICAL PROFICIENCIES

  • Workstations / Servers:
  • Windows NT Workstation, Windows 98/2000/XP/NT/Vista/windows 7,
  • Windows Server 2000/2003 Microsoft Office 98/2000/2003/XP,
  • Microsoft Exchange Server 5.5-2000, Microsoft ISA server 2000/2004,
  • Microsoft SQL Server, Microsoft SharePoint Portal Server Critix Metaframe XP
  • Novell Netware Server NetWare 5.x/6.x OEM system builder for workstations server products.
  • Software Applications: Microsoft Office Suite Word, Excel, Outlook, PowerPoint , Active Directory, Microsoft MBSA, MOM 2005, SPS, SUS, WSUS
  • Symantec Anti-Virus Corporate Suite Veritas Backup Exec version 5-10
  • LAN Desk Management 5.5 Symantec Ghost.

Technical Support / Excellence:

  • Provide help desk support and remote technical troubleshooting using Microsoft Remote Desktop and WebEx remote control software.
  • Meet with and educate customers on networking environments and client service offerings.
  • Survey customer needs to provide complete system analysis and recommend technology solutions.
  • Proactively maintain current knowledge of competitive products and services.
  • Translate business needs into network solutions and deliver in-depth, high-level technical presentations.
  • Efforts resulted in lower training costs and greater program benefits.

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