SUMMARY:

I’m an accomplished IT professional with over fifteen years experience providing technical engineering, installation, and support services for a broad range of servers, applications, and operating systems. Able to analyze, diagnose, and resolve issues with multiple systems. I’m adept at working alone or leading a team to deliver results.

TECHNICAL SKILLS:

Servers: Microsoft Server NT - 2012; Data Center; Linux servers; Exchange 5.5 - 2007; DHCP; DNS; Wins NT Security; Citrix Server/Farms 4 - 6.5; Microsoft Terminal Servers.

Platforms: Visual Basic, Visual C, Microsoft .NET, PowerShell

Software: Citrix, Xenapp, EdgeSight, NetScalar, Active Directory, Windows NT Domain, SQL, HyperV, SCCM, VMWare & VShpere.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Citrix and Windows Engineer

Responsibilities:

• Subject matter expert in terminal services and application/presentation of virtualization.
• Support all Microsoft Windows Server aspects, and services.
• Maintained and supported business servers.
• Coordinated and installed all applications in Citrix, boarding, and deployment related projects.
• Change coordinator and delegated projects to personnel if any issues found
• Support, and coordinate VMware and VDI
• Convert VDI session to run application in Citrix 6.5 streaming.
• Convert HP Servers to Citrix Provisioning service (VMWare +Citrix)
• Advanced Configuration of Windows TS Server 2008
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Apply firmware upgrades to hardware and patches to MS Operating system software via SCCM and scripting.
• Manage user groups, Firewalls, TS Policies

Confidential

Senior Citrix and Windows Engineer

Responsibilities:

• Daily Support and migration of multiple Citrix versions and platforms.
• Support all Microsoft Windows Server aspects, and services.
• Daily Support of Xenapp and Provisioning server (via VMware host and guest).
• Windows Server installation, Configuration, and application installation.
• Supporting over 500+ Citrix Servers running Epic, with over 10,000 concurrent Epic users.
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Apply firmware upgrades to hardware and patches to MS Operating system software via SCCM and scripting.
• Supporting over 100 applications running Citrix from Horizon Home care - Mckesson Homecare.
• Convert legacy application to run under VDI sessions.
• Manage Windows s, and Service.

Confidential

System Engineer

Responsibilities:

• Support Windows 64 bit operations for 25 state governments tax services, 200+ local servers
• Support all Microsoft Windows Server aspects, and services.
• Install, troubleshoot, and configure AccessNet (Firstdata software) for Government installations.
• Support, and monitor IIS Web based applications, DNS, DHCP, and AD.
• Configure, install, troubleshoot Telephony (Voice, and Voice/IP).
• ISA configuration, Monitoring.
• Manage Windows s, and Service.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential, Columbus, OH

Citrix Engineer

Responsibilities:

• Installed software, patching, upgrading and maintenance for Windows 64 Bit operations.
• Support all Microsoft Windows Server aspects, and services.
• Upgrated/migrated and maintained 700 + applications to new Citrix and Xenapps environments.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Manage Windows s, and Service.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential

Support Engineer

Responsibilities:

• Upgrade, automate and backup systems on 1000 Server, and over 100,000 users.
• Support all Microsoft Windows Server aspects, and services.
• 2000+ Server, 500 Applications.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Manage Windows s, and Service.
• Created custom exe, MS-Access, and custom SQL queries - reducing reporting time by 30%.
• Worked with Windows NT, 2000, 2003, 2008, Data Center, and Vmware ESX.
• Server consolidation / virtualization for HW reduction and site migrations.
• Black Berry and PDA support.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential

System Administrator

Responsibilities:

• Team leader on engineering team, ensuring optimal performance of Windows NT 2000.
• Support all Microsoft Windows Server aspects, and services.
• Planned, strategized, and executed successful Microsoft Server 2003 installation and rollout.
• Introduce VMWare to the P&G environment.
• 2000+ Server, 500 Applications, and over 100,000 users.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Manage Windows s, and Service.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Improved system's performance by installing, configuring, and troubleshooting
• Novell 5.0, Microsoft NT 4.1, Microsoft NT 2000 file Servers and Microsoft Server 2003.

Environment: Microsoft OS, Confidential & HP hardware, DNS, DHCP, Active Directory,SQL Server 2005, SQL Server 2008, Citrix 4.0, 4.5 & Xenapps 5.0 - 6.5.