Desktop Support Resume Profile
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MiamI
Objective:
To obtain a Network Engineer / System Administrator position utilizing my knowledge, skills and previous working experiences. This position should encourage mutual growth utilizing my education and knowledge in a professional environment.
Technical Skills:
- Operating Systems:
- Microsoft Server 2000, 2003, 2008, 2012
- Microsoft Windows 2000, XP, Vista, 7, 8
- Linux: Ubuntu, SUSE Desktop Enterprises
- Mac OS X
- VMware ESX/ESXi 5.0
- Microsoft Hyper-V 2012
Software:
- Microsoft Office, Word, Excel, PowerPoint, Outlook
- Microsoft SharePoint 2010
- Microsoft Exchange 2007, 2010
- Active Directory, DNS, IIS, DHCP, GPO
- Norton Ghost
- Kleopatra Security
- Cain Abel Security
ESET Enterprise Desktop
Networking:
- Local Area Network LAN
- Wide Area Network WAN
- Protocols: RIP, OSPF, EIGRP, BGP, NAT, VPN, VLAN, DHCP, VTP, Telnet
- ACL Access Control List
- Cisco Packet Tracer
- Wireshark
- Hardware/System:
- Cisco IOS
- Dell PowerEdge
- HP ProLiant
- Cisco Routers 950, 2620, 2811, 2950, 2960
- Cisco Catalyst Switches 2950, 2960, 3560
Professional Contracts:
Confidential
- In charge for support and maintenance of 5 Charter schools infrastructure and Computers.
- Admin of Windows Server 2008 Active Directory, DHCP, DNS, Shared Files
- Provide Tier-1 and Tier-2 Support to 800 users.
- Network configuration and give support of Cisco switches
- Handle of software upgrade and installation Office 2010, exchange settings, School documents, user Profiles
Confidential
- Active Directory, DHCP, DNS, Exchange 2010, Users accounts, Exchange 2010, WINS, Security permissions, share files
- In Charge of 30 Computers upgrades, repairs and configure
- Handle of software upgrade and installation Office 2013, exchange settings, Company documents
- Install and Configure DELL Window Server 2008 R2,
- In charge for Deploying and Design Network Infrastructure
- Configure, Install and support of 3 Cisco Switch 2960 Vlans, HSRP, RSTP
- Configure and Support Cisco router 2910 EIGRP, ACL, IP Routing
- Configure and support Cisco ASA Firewall 5505 ASDM 6.4, Tunnels, VPN, ACLS, Access Ports
- Confidential
- Configure Cisco Switch 15 - 2960 Main Database
- Install and troubleshoot wireless bridges in each store
- Configure 50 Vlans
- confidential
- Deploy and Design an International Network of 75 Computers,
- Install and configure 2 DELL Windows Servers 2012, MySQL software
- Cisco router 950 Lan WLan , 4 Switch 2960 Maintenance
- Maintain Troubleshoot MySql server
- Troubleshoot and maintain 100 Computers International
Professional Experience:
confidential
- Maintain a thorough understanding of the basics behind the Internet and its workings DNS, Security,
- IP Routing, HTTP, VPN, Email Routing, SPAM, etc. .
- Configure Protocols such as RIP, OSPF, EIGRP, NAT, VPN, VLAN, DHCP on Cisco Routers 950, 2620, 2811, 2910, 2950, 2960
- Configure Protocols Such as VTP, VLAN, and load balancing on Cisco Catalyst Switches 2960, 3750.
- Configuring standard and extended access-lists for security purpose.
- Design, setup and configure complex switching environments.
- Design, setup and configure complex wireless networking that supports open or secured access.
- Maintain a thorough understanding of Local Area Networking
- Install and support LANs, WANs, network segments, Internet, and intranet systems.
- Responsible for creating, modifying, removing VLAN configs as per customer's needs.
- Monitor networks to ensure security and availability to specific users.
- Communicate and interact with clients to perform troubleshooting on outages.
- Determine network and system requirements.
- Design and deploy networks.
- Assign routing protocols and routing table configuration.
- LAN/WAN network connectivity support provided in a Windows 2000/ 2003/2008/2012 client server environment.
- Desktop support, Network and Operation consultant services provided to Vital Networks, CenturyLink, HP, AT T, Cbeyond.
- Implemented and administered Microsoft Windows Server Network Infrastructure and Active Directory Services.
- Installed, configured and administered Microsoft windows XP/Vista/2007 workstations.
- Used Remedy ticketing system to track, assign, and resolve help desk issues.
- Administrated Microsoft Domain Services including Active Directory, GPO, User Accounts, Share files, Share Printers, Security Permissions, DHCP, DNS, WINS, etc..
Confidential
- Maintain integrity of the network, server deployment, and security.
- Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
- Install and maintain network hardware and software.
- Administrated Microsoft Domain Services including Active Directory, GPO, User Accounts, Share files, Share Printers, Security Permissions, DHCP, DNS, WINS, etc..
- Analyze and isolate issues.
- Assign configuration of authentication and authorization of directory services.
- Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
- Maintain network servers such as Domain Server, File server, VPN gateways, and routers.
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.