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Noc Engineer Resume Profile

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College, ParK

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Summary

Seeking a network engineer or network administrator position to apply my knowledge, skills, and experience in assisting an organization with meeting and exceeding its networking needs while providing challenging new experiences for me.

Clearance

  • DoD Secret clearance, inactive
  • Public Trust

Technical Experience

  • Local Area Networks LAN and Wide Area Networks WAN .
  • TCP/IP and addressing
  • OSPF, EIGRP, BGP and other routing protocols
  • Transmission principles T1, T3, OC-3/12/48 SONET
  • Design and subnet networks over various physical media
  • Troubleshooting and analysis with WireShark.
  • Cisco CDP, DHCP, DNS and NAT/PAT
  • Cisco ASR/ISR routers, Catalyst and Nexus switches, ASA firewalls
  • Switched VLANs, VTP, STP/RSTP/PVST.
  • Access Control Lists ACL
  • HP Openview, HP Network Node Manager, NetCool NMS.
  • Remedy ticketing system for documentation
  • Support of small, medium, and large user environments, including remote support
  • Design and present technical ideas through visualization tools such as Visio and PowerPoint
  • Microsoft Office and various enterprise productivity applications
  • Cisco 1800, 1900, 2600, 2800, 2900, 3900 series routers, Catalyst 6500, 2960, Nexus 5000
  • Future Certification Goals
  • CCNP ROUTE/SWITCH, planned 2015.

Employment History

NOC Engineer

confidential

  • Provide Tier III network support in the network operation center to ensure uninterrupted, unimpaired service on transport and messaging systems.
  • Troubleshoot and provide solutions for new service implementations, equipment installation and configuration, and fault restoration.
  • Provide technical assistance and support to a Cisco-based, MPLS network with 10 core sites and over 1000 remote sites
  • Work with onsite and field technicians, or service provider staff to fault isolate and correct any network or service affecting failure.
  • Configure assets remotely using TeamViewer or locally for shipment.
  • Perform various other configurations including GRE/DMVPN tunnels, firewall, NAT, ACL, DNS, NTP and other planned network modifications.
  • Coordinate with vendors e.g. Cisco TAC, to obtain support for enterprise products
  • Performed other network engineering and network administration duties

NOC Engineer

confidential

  • Mission Ops/Engineering team member supporting NASA global network
  • Provide network support to NASA's projects and missions in a 24x7 environment
  • Install, configure, test, monitor and maintain network hardware and software in multi-vendor environment including Cisco, Juniper etc.
  • Monitor Ethernet Muxes and troubleshoot various WAN link errors
  • Resolve real-time data flow problems, utilizing probe captures and WireShark analysis
  • Interface with local and remote IT pros, as well as carrier technicians for implementation, troubleshooting, and fault restoration of LAN/WAN issues.
  • Monitor and maintain NASA proprietary hardware/software
  • Coordinate planned network events and activities with IT Pros, SPs, management etc to ensure graceful implementation
  • Performed other network engineering and network administration duties

IT Specialist

confidential

  • Served as one of the leading point of contacts for the Accounts and System Access team
  • Tasked with maintaining the confidentiality, integrity, and authentication of services to the customer
  • Tasked with managing access to networked services for NIH users through administration of Windows Server 2003/2008 tools
  • Troubleshoot network access connectivity problems related to authentication, VPN, and TCP/IP
  • Assisted IT pros and other IT Service Desk teams to resolve customer access and connectivity issues
  • Prepared documentation of procedures in support of ratification of new IT knowledge base ITSC for the IT Service Desk
  • Other duties as assigned
  • Received recognitions for excellence in providing IT support to NIH community

Tech. Support Specialist

confidential

  • Provided LAN support for branch office including installation, configuration, and maintenance of Windows and Mac OSX workstations/laptops
  • Setup Wireless Access Points WAP and wireless access for employees and guests.
  • Managed scheduled server backups
  • Administered company's web servers
  • Assist IT Director with technical duties
  • 88L10 Watercraft Engineer, confidential
  • Performed maintenance and repair of electrical and mechanical systems of assigned landing craft LCM-8
  • Ensured maintenance of logbooks
  • Performed maintenance, troubleshoot, and repair of Detroit Diesel series 71 engine, and engine room machinery and electrical equipment
  • Performed weekly emergency drills, maintained time sensitive standards and procedures for hazardous events containment
  • Performed standing watches monitoring of vital systems and levels
  • Attained marine engineman certification, 2006.
  • Honorably Discharged
  • 5 point Veteran in support of Operation Enduring Freedom/Noble eagle

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