Software Application Resume Profile

OBJECTIVE

To seek employment and continue to advance my skills as an Information Systems Manager/Administrator, IT Application Developer and Emerging Technology Business Professional in a challenging environment.

RELAVENT ATTRIBUTES

Strong client support skills and a sound sense of business strategy impacts. Tech savvy and well versed in emerging technologies and technology application.
Strong Manager, Administrator and Team Leader.
Excellent knowledge in Application Software Asset Management, Systems Analysis Design and Modern Database Management.
Professional Administrator Manager of SharePoint 2010, 2013 Metalogix ControlPoint.
Experienced proficient in Microsoft Access, Visio, Microsoft Office, SQL, Java, Adobe Dreamweaver, Google Docs, Html/XML. Good knowledge in SharePoint 2010/2013, Visual Studio, InfoPath, SharePoint Designer, JavaScript, CSS, Ellucian Colleague, Central Administration.
Multilingual and a world traveler Fluent in five languages and has lived traveled to 18 countries and 4 continents.
Self-starter hard worker with a passion for people, applications and information technology.
Reliable, friendly, problem solver and a fast learner willing to work in any challenging work environment.
Mature driven, overcomes disagreement, maintains interpersonal relationships and fosters an attitude of cooperation.
Interest in cutting edge electronic technology and the future of online connectivity social networking.

WORK EXPERIENCE

Software Application Administrator

Administrate SharePoint and manage Corporate Intranet Portal using SharePoint 2010 2013, for a user base of approximately 20,000 users.
Responsible for contents published in the College Intranet Portal.
Design and develop Document Records Management Systems with SharePoint 2010 2013.
Design and develop sites and permissions using Ellucian Colleague and SharePoint.
Design and develop SOPs, InfoPath Forms, Workflows, Tutorials and deploying transcript solutions.
Self-educated in CMM-Course Materials Manager system using SharePoint.
Web-Specialist managing BHCC External Website bhcc.edu using Terminal-4 Site Manager System.
Responsible for troubleshooting all issues related to External Website and Intranet Portal.
Responsible for Power-User Training in SharePoint 2010 and 2013.
Manage administrate intranet sites and all digital resources for IT Project Management and Integrated Marketing Communications.

Therapeutic Assistant

confidential

Supervised therapeutic assistants on a regular basis. Responsible for reconciling staff disputes and for ensuring a safe, productive and efficient workplace.
Compared resident's status on a quarterly basis to determine areas of future focus for reporting to upper management.
Developed presentations to communicate the organization's current state to stakeholders.
Worked one-on-one with groups of residents to ensure resident safety, assist with activities of daily living, and encourage socialization.
Performed data entry tasks, including Ecommerce order processing.Assisted in processing accounts in the accounts receivable and accounts payable departments.
Handled basic administration tasks in addition to incoming calls.

Customer Service Representative

confidential

Trained and worked as a sales representative/cashier at trade-shows in Philadelphia, Orlando, and Bedford.
Supervised warehouse personnel on the shipping floor.

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