PROFESSIONAL SUMMARY

• I have over 17 years of IT infrastructure Architect Support experience in NT4, Active Directory 2000 to 2012, Exchange 5.5 to 2013 Networking. I have architected executed various transitions migrations, worked at Microsoft Exchange Product Support and managed designed many system architecture, Private Messaging cloud complex infrastructures.
• I write my blogs at MSExchangeGuru.com and MVP award program blog site. I am a speaker at Tech Stravaganza NY Conference, NY Exchange NJ Unified Communication User Groups, NetCom Learning and Microsoft MVP Community. I answer the queries on TechNet forums, linkedin Groups sometimes help them remotely. I also manage 2 linkedin groups Microsoft Exchange Server Exchange Server 2013.

TECHNICAL EXPERIENCE

Transitions:

• Upgrade - Exchange 2003 to Exchange 2013 with DAG Public Folders
• Upgrade Exchange 2007 to Exchange 2013 with DAG.
• Upgrade Exchange 2003 to Exchange 2010 with DAG.
• Upgrade Windows 2003 to windows 2008 Active Directory.
• Upgrade Exchange 2007 to Exchange 2010.
• Upgrade Windows 2008 to Windows 2012 2012 R2 Active Directory
• Upgrade Exchange 2003 to 2010 to 2013 with IP IPless DAG and PF.

Migrations: 1. Inter-ORG Exchange 2003 to Exchange 2007 with CCR, SCR ISA 2006.

• Inter-ORG Exchange 2003 to Exchange 2010 with Forefront TMG 2010
• Inter-Forest Windows 2003 to 2003 Active Directory.
• Inter-ORG Domino to Exchange 2007/2010 using Quest NME 4.5.

Exchange Hosting:

• Messaging Server: Exchange 5.5/2000/2003/2007/2010/2013 Lotus Notes Domino.
• High Availability: RAID Implementation, CCR, LCR, SCR, SCC, Clusters, DAG, IPless DAG. Kemp Load Balancers.
• Backup: Tapeware, Ntbackup, Symantec Backup Exec, DPM and other Backup softwares. Virtualization: Hyper-V, VMware ESX, Virtual server and Virtual PC.
• Protection: Active Directory Right Management Server.
• SpamGaurd : Microsoft ForeFront Protection, Google Postini, Ironport, Symantec, Mcafee Security for Exchange, Exchange server Antispam, Edge Transport, Baracuda.
• AntiSpam Gateway: FOPE, EOP, Mimecast, Google Apps, Symantec Message Labs. Firewall: Microsoft ForeFront TMG, NETSCREEN/3COM/ISA2006/FTMG2010 Firewalls. Hardware: Assembled, Compaq, HP, IBM, and DELL Servers, Pcs and Laptops. Networking: Windows NT 4.0/20xx, Cisco/Motorola/Zyxel prestige/Linksys Routers, Dialup
• modems, RAS, Wingate/Microsoft Proxy, Microsoft ISA proxy reverse proxy, DNS, WINS, DHCP, VPN, VLAN, VOIP, IPLC, ISDN, Dedicated Line, X.25, RIP and other routed protocols.

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Designation: Principal Solutions Architect

Responsibilities:

• Presales Technical meetings.
• Introduced Company as vendor to multiple new customers.
• Work on Dell/MCS/Other Projects and requirements
• Bringing new reference to grow the business opportunities.
• Architecting and deployment of the Exchange, Active Directory, IRM and ADRMS, SPAM Guard, Backup Softwares, Projects.
• Consultation, review and providing solution to the customer requirements.
• Recommend internet redundancy solution for exchange and other websites.
• Recommend Exchange and Active Directory best practice to the customers
• Recommend Exchange and Active Directory Health Check tools.
• Provided consulting on Active Directory/Exchange upgrade steps, verifications and precautions.
• Consultation on Run the ADRAP EXRAP tools and their tests and fixes.
• Disaster recovery planning, implementation, documentation and execution.
• Prepare Business case, SOW, SOPs.

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Job Role Principal Solutions Architect AD/Exchange

• Ran health checks for AD and Exchange.
• Reviewed reports fixed the issues in 2008 AD Exchange 2007 infrastructure
• Designed AD Exchange requirement to upgrade to 2012 R2 AD Exchange 2010.
• Designed Domain Controllers requirement and proposed RODC for regional site
• Installed windows 2012 R2 Domain controllers and migrated all applications and DNS.
• Designed and Sized Storage for Exchange 2010 using Excel calculator.
• Calculated Memory, Processor and Storage requirement using exchange calculator
• Deployment of Exchange 2010 CAS, Hub transport and Mailbox role
• Ran Jetstress, Storage calculator, CPU SPEC, Profile analyzer script.
• Transferred Cert, and configured CAS Server Role.
• Installed and configured 2 Kemp load balancer in master and slave.
• Configured connectors for mail routing using PowerShell.
• Configured 4 node Exchange 2010 DAG spread across 4 VMware hosts.
• Created Databases, configured them then moved pilot mailboxes.
• Fixed current Exchange issues like autodiscover and wrong active sync configuration.
• Moved all mailboxes successfully.
• Transferred the role and decommissioned Exchange 2007.
• Provided Knowledge Transfer of Active Directory, Load Balancer and Exchange 2010.
• Prepared all process and build documents and shared with the customer
• Scripted deployed corporate signature script for outlook users with edit restriction.

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Job Role Messaged Architect

• Found and compared EOP with other possible Antispam gateway solutions like proofpoint, Google Apps, Mimecast, Message Labs etc.
• Exported and categorized the FOPE rules.
• Found ways to reduce the number of rules.
• Negotiated with Microsoft product group on the changes and reduced features in EOP.
• Written process documents to use Exchange Online Protection.
• Written process document to use Exchange Online Protection from PowerShell.
• Written multiple scripts like message tracking script, spam release script, transport rules search script etc.
• Written the Master build document.
• Compared the FOPE to EOP migration data.
• Helped Accenture in house team as per need.
• Tested all the documentations.
• Active participation in meetings with the Accenture team and Microsoft Product Group.
• Discussed some product issues with the Microsoft product team to get them fixed asap.

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Migration Job Role Exchange Architect

• Designed and implemented Exchange 2003 to 2010 migration
• Designed and implemented Exchange 2003 removal from the forest
• Exchange 2003 to 2010 PF migration and changing of root folder.
• Designed Exchange 2013 new Infrastructure.
• Recommend and helped in procured the hardware
• Designed and Sized Storage for Exchange 2013
• Calculated Memory, Processor and Storage requirement.
• Decommissioned Exchange 2003 cluster and AD clean up.
• Deployment of Exchange 2013 CAS and Mailbox
• Ran Jetstress, Storage calculator, CPU SPEC, Profile analyzer script.
• Transferred Cert, and configured CAS.
• Configured connectors to send and receive emails.
• Configured 4 node IP Less DAG expanded to 2 data centers on Exchange 2013 SP1
• Created DB and moved pilot mailboxes.
• Delivered Knowledge Transfer.
• Provided Public Folders migration Plan and migrated Public Folders to Exchange 2013
• Provided Exchange 2010 decommissioning plan and decommissioned Exchange 2010
• Written and shared the build and other project documents
• Moved the Datacenter from Times Square to Wall Street.

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Job Role: ADRMS Consultant

Tasks:

• Designed and Sized Windows 2012 AD RMS
• Designed SQL and ADRMS High Availability requirement.
• Deployed Windows 2012 AD RMS
• Installed ADRMS Application Cluster of 2 servers
• 5. Installed the certificate for ADRMS.
• 6. Configured ADRMS and Integrated ADRMS with Exchange 2010
• 7. Created ADRMS Templates Configured deployment for window 7 XP.
• 8. Tested with Pilot users and computers.
• 9. Delivered Knowledge Transfer and Design Build Documents.

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Job Role: Exchange Architect Tasks:

• 1. Designed and Sized Storage for Exchange 2013
• 2. Calculated Memory, Processor and Storage requirement.
• 3. Deployed Exchange 2013 CAS and Mailbox role servers.
• 4. Ran Jetstress, Storage calculator, CPU SPEC, Profile analyzer script.
• 5. Transferred Cert, and configured CAS Server Role.
• 6. Helped in configuring 2 load balancer in master and slave.
• 7. Configured connectors for mail routing.
• 8. Configured 3 node DAG spread across 2 datacenters
• 9. Created Databases, configured them then moved pilot mailboxes.
• 10. Fixed current Exchange issues like autodiscover and wrong active sync configuration.
• 11. Delivered Knowledge Transfer.
• 12. Provided Exchange 2007 decommissioned plan

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Job Role: Exchange Architect Tasks:

• 1. Designed and Sized Storage for Exchange 2013
• 2. Calculated Memory, Processor and Storage requirement.
• 3. Exchange 2003 to 2010 PF migration and changed root folder.
• 4. Decommissioned of Exchange 2003 cluster and AD clean up.
• 5. Deployed of Exchange 2013 CAS and Mailbox
• 6. Ran Jetstress, Storage calculator, CPU SPEC, Profile analyzer script.
• 7. Transferred Cert, and configured CAS.
• 8. Configured connectors
• 9. Configured 2 node DAG cluster
• 10. Created Databases, configured them then moved pilot mailboxes.
• 11. Delivered Knowledge Transfer.
• 12. Provided Public Folders migration Plan
• 13. Provided Exchange 2010 decommissioning plan
• 14. Wrote and share the build document

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Job Role Exchange Architect

• Tasks Email domain name space sharing between 2 Exchange orgs.
• 1. Created relay domain in both orgs
• 2. Created SMTP connector in 2003 and send connector in 2007
• 3. Added remote IP in receive connectors.
• 4. Changed email address policy for newly acquired company.
• 5. Recommended spam guard changes.
• 6. Shared the documents.

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Job Role Exchange Architect

• 1. Architected Back Exec installation and configuration.
• 2. Architected Mcafee Security for Exchange Server 2010 installation and configuration
• 3. Architected Exchange Anti-Spam installation and configuration
• 4. Provided recommendation on required security and Exchange changes.

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Job Role: Messaged Architect.

• Environment: Messaging cloud spread across 3 datacenters for all NGOs and NPOs under UN umbrella. 2 datacenters are in Geneva, Switzerland and 1 data center is in New Jersey, USA.
• 1. Architected the designing, planning and implementation of separate forest messaging organization cloud for UN organizations solutions. This included
• a. Linked mailboxes which are linked to source organization's own AD.
• b. GAL sync using FIM 2010.
• c. Various PowerShell scripted written, execution and other configurations.
• d. Building Trusts, new forest and domain, new DAG with DAC between 3 datacenters.
• 2. Designed, Tested, Documented and Implemented DAG with DAC Datacenter Disaster recovery on the disaster recovery site for all Exchange orgs. This includes Disaster Recovery drill and switchback to primary Data center.
• 3. Documented and Implemented mailbox recovery using discovery mailbox and restored database backup using Avamar and DPM backup into Recovery Storage Group.
• 4. Installed and configured Quest NME for Domino to Exchange 2007/2010 mails migration.
• 5. Migrated Domino to Exchange 2007/2010 mailboxes using quest NME 4.5 for UNICEF.
• 6. Managed CCR, DAG, 3 Datacenter for all UN organizations cloud for messaging and the backbone of Sendmail, postfix, Google Postini for mail relay and spam filtering.
• 7. Message Tracking and identifying the root cause of the Non Delivery Report.
• 8. Managed proper send and receive connectors for lotus domino, postfix, Sendmail.
• 9. Monitored, fixed and closed SCOM alerts.
• 10. Implemented Outlook Anywhere which was Published using F5 CAS array.
• 11. Architected, documented and implemented Exchange 2007 to 2010 upgrade under a coexisting and migration path with the clustering of 2010 DAG for all databases with mailbox migrations Inter org.
• 12. Implemented Jetstress 2010 based load justifying overall IOPs, Lun capacities and sent/received per day based tiered mail groups were configured properly in reference to production project.
• 13. Implemented Exchange 2010 features such as DAG, Active Manager, RBAC PowerShell cmdlets defined mailbox move requests, connector, policies server role creation.
• 14. Engineered the backend DAG storage solution using a combination of Exchange 2010 mailbox calculator keeping scalability in mind.
• 15. Proper mailbox stores, Luns DB LOGS and mounting points were discussed in great detail which led to proper design and deployment. Active and passive DBs were also discussed in great depth before implementing the solution.
• 16. Planned and executed the health check and maintenance schedule.
• 17. Visited Geneva headquarters for the Architecture process knowledge transfer and team meetings.
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• Job Role Exchange Architect
• 1. Architected the solution as per the customer requirement and satisfaction.
• 2. Designed, tested, planned, written build document for the customer troubleshooted implementation issues for 1 Edge with Forefront security for Exchange2010, 2 CAS Hub Transport 2 MBX role with DAG.
• 3. Designed, planned, and written build document for the customer for the disk space and partition sized requirement for the mailboxes, mail queue, HT configuration.
• 4. Customer using M Archived tool for the migration post configuration.
• 5. Recommended best practices correction in the infrastructure using EXBPA report

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Job Role Exchange Architect

• 1. Architected the solution as per the customer requirement and satisfaction. This includes setting up the infrastructure for the migration of mailboxes, permissions, trusts, domains, Ioru and Galsync.
• 2. Architected, documented and implemented Exchange 2003 to 2010 upgrade under a coexisted and migration path with the clustered of 2010 DAG for all databases.
• 3. Designed, Documented and Implemented the single user and bulk user Migration cmd.
• 4. Designed, Documented and Implemented OWA Publishing using Forefront TMG 2010.
• 5. Designed, Documented and Implemented Outlook Anywhere Published using Forefront TMG 2010.
• 6. Recommended best practices correction in the infrastructure using EXBPA report

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Job Role Exchange Architect

• 1. Architected, documented and implemented Exchange 2007 to 2010 upgrade under a coexisted and migration path with 2010 DAG for all databases with mailbox migrations.
• 2. Planned and guided the first step to transfer all the roles of CAS from Exchange 2007 to Exchange 2010
• 3. Planned and guided the second step to transfer all the roles of HT from Exchange 2007 to Exchange 2010 and pointers from smart host spam guard to and from Exchange 2010.
• 4. Planned and guided the third step to replicate public folders from Exchange 2007 to Exchange 2010
• 5. Planned and guided the fourth step to move mailboxes from Exchange 2007 to Exchange 2010
• 6. Planned and guided the fifth step to remove Exchange 2007 servers

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Job Role Exchange Architect

• 1. Architected, documented implemented 2010 DAG for all databases
• 2. Architected, documented implemented Exchange hosted solution on Exchange 2010
• 3. Implemented and monitored antispam filtered on especially for SCL rated.

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Job Role Active Directory Architect

• 1. Architected, documented implemented active directory upgrade from Windows 2008 to 2012.
• 2. Demoted windows 2008 domain controllers without any production issue.

Job Roles:

• 1 Technical Solution Architect Microsoft Exchange Server
• 2. Delivery Engagement Manager
• 3. Systems Support Specialist

Customer Roles:

BHP Billiton: 1. Active Directory SME for Level 4 support and Global Lead

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Job Role: Technical Solution Architect: Active Directory

Project Tasks:

• 1. Installed IBM tools, removed CSC tools, Tested server is working from all consoles for 160 DCs
• 2. Took the KT on design of AD, GPO, OU, DNS and item level permissions configurations
• 3. Provisioned Application on boarded for various applications
• 4. Tested Successful Forest, Sysvol, object/leaf, DC Recovery
• 5. Updated Schema to windows 2008 and exchange 2007 SP3 after stopping replication on the Schema master from network.

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Project Tasks: Attended all the meetings and took the handover from Projects to BAU KT on design, scope troubleshooting of DNS and WINS

BAU 4: 160 Windows 2003 160 windows 2008 Domain Controllers

• 1. Reviewed architecture, design and send the correction for new changes.
• 2. Ran ADRAP 8.1 with Microsoft Ross engineer and TAM.
• 3. Investigations on the user deletions successfully disaster recovery of these users.
• 4. Globally Lead the team of 6 handled all the escalations for 5 forests of over 330 svrs
• 5. Troubleshooted and resolved high severity issues of Active Directory 2008 and 2003 like lingering object issue with the forest.
• 6. Delivered KT assisted the team to reach the exchange and windows server solution
• 7. Monthly ran ADST ADRAP and resolved highlighted issues.
• 8. Documented Operational Documents
• 9. Bulk Export from AD and Edited attributes in ADSIEDIT
• 10. Reviewed New AD design document and suggested changes.

IBM Customer - Vodafone

Project 1: 24000 users, Computer Mailboxes Inter-org and Inter-forest migration. We consolidated 23 circles into one location for exchange servers. It had included window 2003 HutchIndia domain to VodafoneEssar domain Inter-forest migration of users, computers, groups Servers. Exchange 2003 to Exchange 2007 Inter-org migration of mailboxes, distribution groups, contacts and public folders. Exchange migration held from single to multiple to exchange resource to Cross to Single exchange forest topology. We configured high availability using CCR DR using SCR.

Responsibilities:

• 1. Architecture design and planning review with the customer and Microsoft to understand the need and approval.
• 2. Architected the migration, written the documentations and implemented the solution from Server build, Active directory installation, Server naming convention, GPO designed, GPO naming convention, Exchange server 2007 installation document separate for all CCR, CAS and HT roles, User Computer Mailbox migration steps, ISA for OWA, AS OA reverse proxy etc. for the implementation and in production.
• 3. Setup of 2 way trust between two AD Forests, IORU, IIFP for Galsync, ADMT for user, groups workstations migration, PFDAVAdmin for assigning Public Folders permissions.
• 4. Ran Loadgen and Jetstress to calculate IOPs, lun capacities and sent/received per day, also used storage calculator excel file for proper lun and mailbox stores creation.
• 5. Got created vbscript for the automation of tasks like added associate external account
• 6. Installed and helped the team on followed installations:
• a. Windows 2003 x64 OS with required partition, virtual memory, raid configurations,
• b. Active directory, DNS, Group Policy, sites, subnets, OUs.
• c. Ran ADRAP ADST and resolved the AD issues.
• d. Exchange 2007 CCR, CAS and HT.
• e. ISA server for the proxy of OWA, ActiveSync and RPC of HTTP.
• f. Schema analyzer to compare both the forests schema.
• 7. Raised Firewall ports opened request.
• 8. Raised RFC filed for the change and get them implemented and closed.
• 9. Migrated and Helped the team for the followed migrations:
• a. 24000 users, computers and mailboxes.
• b. Groups and Distribution lists
• c. Public Folders using PST.
• d. Terminal Servers
• e. Application configurations changes for new Active Directory
• f. Voice application configuration changes for new Active Directory.
• 10. Travelled to Vodafone critical location to complete the migration.
• 11. Delegation of permissions to the team for AD and Exchange.
• 12. Ran ExBPA and resolved the issues.
• 13. Raised the backup request, get backup configured with the backup team and ensure backup has taken by Symantec backup team. Also tested restores.
• 14. Migrated the VVIP users, user ids, laptops and mailboxes.
• 15. Troubleshooted Migration issues like NDRs, galsync, profile missing.
• 16. Co-ordinated with Blackberry team and got it migrated to Exchange 2007 ORG.

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• 1. Architected, implemented provided the KT to the End user team for deploying and functioning of the RMS client.
• 2. Consulted Microsoft to resolve the issues.

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• 1. Moved the production server from one location to other and within the DC.
• 2. Ensure production didn't go down during this activity.
• 3. Ensure to finish the activity within the RFC time.
• 4. Coordinated with the PM and BAU team for the AD and Exchange servers movements

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• 1. Architect, presented implemented the solution for Exchange 2003 migration to new location.
• 2. Installed new server for the mailbox migration of Exchange 2003 for Vodafone Partners ORG.
• 3. Guided the AD BAU team to move the DC before moving or installing the new server.

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Responsibilities: 32 Exchange 2003 and 20 Exchange 2007 Servers

• 1. Lead the team of 30 members all distributed handled all escalations.
• 2. Troubleshooted and resolved high severity issues of exchange 2003/2007. Issues like server crash, database crash, mailflow issue using EXTRA, spammed issue, looping message etc
• 3. Tested Exchange server profile analyzer for exchange 2007 mailbox profile for

Microsoft development team and confirmed releasable to Microsoft.

• 4. Presented RCAs to the customer and took the approvals.
• 5. Ensured 24/7 availability of the team to cover the high severity issues.
• 6. Coordinated, assisted and handle escalations of windows and AD Team.
• 7. Weekly Ran EXBPA EXRAP and resolved highlighted issues.
• 8. Tracked messages using Symantec Bmail Gateway, ESM 2003 and EMC Shell 2007.
• 9. Documented Operational Process documents.
• 11. Bulk Export from AD and Exchange Server attributes. Edited attributes in ADSIEDIT
• 12. Managed Symantec Brightmail Gateway spamguard.
• 13. Usage of Exchange management shell for troubleshooting and message tracking export.
• 14. Interacted with Vodafone Germany team to successfully apply the changes resolve incoming mail flow issues.
• 15. Used eseutil /p /d isinteg for DB issue and 3rd party mail recovery software.
• 16. Moved Vodafone Germany tunnel from Vodafone one DC to other DC.
• 17. Changed email routing from Vodafone for incoming email from one DC to other DC.

Eureka Forbes EFL : AD Transition and BAU review.

• 1. Architected and provided the solution to the team for the Domain transition from windows 2003 to windows 2008. It was a single domain and forest.
• 2. Reviewed Eureka Forbes AD Exchange architecture and provided recommendations.
• 3. Resolved mail flow issue where mail flow was down because of spammed and open relay.

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Senior Service Analyst I I/S-SSO Windows Support Team

Technologies: Windows 2003/2000, Tivoli Backup, WSUS, Symantec Antivirus. VMware ESX.

Responsibilities:

• Updated, designed and troubleshooted test, development, pre-production and production environment at 3rd and last level for Dow chemicals globally.
• Updated, designed and troubleshooted the more than 250 servers for above 4 environments.
• VMware Virtualization of the servers.
• Subject Matter Expert for Active Directory.
• Subject Matter Expert for Disaster recovery planning and execution. Knowledge transfer to new joiners.

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• Infrastructure Analyst Jun2006-Jun2007 when it was EDS
• Lead Infrastructure Engineer Jun2007-Jun2008 when it became Mphasis an EDS Company
• Technologies: Active Directory Windows 2003/2000/NT, Exchange 2007/2003/2000/5.5.

Responsibilities:

• Designed, helped and supported the solution of active directory and Exchange environment for all the EDS customers and Wintel team.
• Assisted the Mindspace IT team in upgraded from Windows NT to Windows 2003. Assisted the Mindspace IT team in resolved active directory and DNS issues.
• Handled the 4th and last level of support for Exchange 5.5/2000/2003/2007, Windows NT/2000/2003, ISA2006, Clustering and all other Microsoft software issues for all EDS customers globally.
• Last level escalation point of Exchange server issues.
• Last man on earth to support Exchange 5.5 worldwide for EDS customers as Microsoft had end the support.
• Kernel Debugging.
• Memory Troubleshooting. Root Cause Analysis.
• Health check analysis of Active Directory and Exchange environment.
• Designed the Exchange 2007 Training contents to get the training from Microsoft.
• Supported and helped colleagues as a messaging lead for EDS Microsoft Support Centre cases.
• Escalated the issue to Microsoft globally as premiere customer of Microsoft and resolved them.
• Interacted with multiple TAMs of Microsoft globally.
• Sent the feedbacks of Microsoft services, TAMs and cases

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Technical Consultant

Technologies: Windows NT/2000/2003, Exchange 5.5/2000/2003.

Responsibilities:

• Represented Microsoft PSS and communicated with Exchange 5.5/200x professional and premier customers via voice support, written correspondence, or electronic service regarding technically complex problems identified in Microsoft software products, and manage relationships with those customers.
• Provided accurate and timely technical support to customers through advanced troubleshooting skills.
• Collaborated with alternate product team to provide a quicker issue resolution and gain higher customer satisfaction.
• Uphold consistent processes and case handled standards accorded to Microsoft standard maintain clear, accurate documentation for every supported incident.
• Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently.
• Represent Microsoft and communicate with corporate customers in regard to Found solutions for technically complex problems identified in Microsoft software products.
• Use trace analysis, source code, and other sophisticated debugged tools to analyze problems and develop solutions to meet customer needs.
• Migration and Co-Existence Planned for exchange 5.5, 2000, 2003, Novell GroupWise and Lotus notes domino.
• Created solution objects for Microsoft.
• Operations planned and design such as Administrative Models, Disaster Recovery and Monitored.
• Internet Mail Flow Configurations, Spam Filtered configuration. Installed and troubleshooted Microsoft Exchange 5.5/200x.
• Supported Migration from Microsoft Exchange 5.5 to Microsoft Exchange 200x User and mailbox management on Microsoft Exchange 5.5/200x.
• Configured and Recipient Policies.
• Disaster Recovery of Exchange server and Exchange Server database. Backup and Restore of Exchange Server Database
• Troubleshooted Microsoft Exchange Services issues, Recipient Update Service, replication of Public Folder and permissions issue with Public folder, Schedule Free Busy issues and Offline Address Book issues.
• Ran Eseutil /p /d /r /mh /mk /ml.
• Worked in both XADM and XCON to the best satisfaction level with all VSATs.

FREELANCED

Technologies: Windows 200x LAN with Active Directory, Lotus Notes Domino version 5.0.11, Exchange sever 5.5/2000/2003, Tapeware Backup software, 3com firewall, Cisco routers, VoIP, NAT, Lan and Wan.

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System Administrator

Technologies: Windows 2000 LAN, with exchange 2000 mailed system, Radio Link and DSL Link for internet access, VPN to US office and Mayfair New Delhi branch, Netscreen firewall, Internet Telephony.

Responsibilities:

• Maintenance of the three Windows 2000 Servers at 1 office and two windows 2000 Servers at the other office with Exchange 2000 server.
• Windows 2000 LAN Administration of the both offices and Daily Backup activities. Maintain network Security and health by monitored for intrusions, provided virus
• protection defenses and secured all server from unauthorized use.
• Investigated, troubleshooted and resolved computer software and hardware problems, included co-ordination with vendors/service providers as and when required.
• Provided assistance, direction and training to the end user base related to desktop, LAN and WAN environment.
• Maintenance of hardware, ensured all equipment are secured under Annual Maintenance contracts or warranty.
• Supported and scheduled addition, move and changes to various technologies within the work environment included improvements, upgrades and installations of new hardware and software.
• Helped in developing and implementing IT policies to get ISO 9001.
• Maintenance of the Internet Links of the company two Branch offices in New Delhi.
• Keepinga check on any inappropriate use of company's IT infrastructure.
• Maintenance of the Internet Telephony, Netscreen Firewall and VPN data transfer to USA office.
• Assisted in the purchase of any new hardware and software for the organization in co-ordination with the user department.

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System Administrator/Centre Academic and Administrative Executive

• Technologies: Windows 2000 Lan, with exchange 2000 mailed system.
• Responsibilities: Managed LAN of windows 2000 with exchange 2000 mailed system for internal mailed of the company. Faculty for MCSE windows 2000 and CCNA.

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Senior Customer Engineer

• Technologies: Windows 2000 NT LAN, Cisco Routers Wan, Lotus notes clients. Responsibilities: Assisted General Manager in general designed aspects and integration of the LAN and WAN. Systems Admin NPI India. Installation and maintenance of the followed:
• Wan and Internet connectivity over leased lines over PPP, HDLC, X.25 protocols and ISDN lines over CISCO routers.
• Voip over PPP leased link over Cisco router. IPSEC security over Cisco router.
• Compaq, HP, IBM, Assembles Servers, Pcs, and Laptop. Cisco fiber optic UTP Cisco switches.
• Resident engineer for LAN of 300 users of WindowsNT 2000 network. IIS, PROXY, DHCP, DNS, WINS and Lotus mailed clients.

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Networked Engineer

• Technologies: Windows NT 4.0 Lan, Cisco Routers Wan, Mailer Daemon mailed software, Wingate Proxy, Microsoft Proxy Website and Ftpsite Launched through IIS. Responsibilities: Assisted Network Manager in general designed aspects and integration of Wan. Installation and maintenance of wan connectivity over leased lines over PPP ISDN
• Dialup lines over Cisco routers for Bank of Punjab. Travel to most of Punjab to complete router installations for ATMs.

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Customer Support Engineer

Technologies: Windows NT 4.0 Lan, Cisco Routers Wan, Mailer Daemon mailed software, Wedate Proxy, Microsoft Proxy Website and Ftpsite Launched through IIS.

Responsibilities:

• Assisted Manager in general designed aspects and integration of LAN Wan.
• Installation and maintenance of the followed:
• Wan and internet connectivity over leased lines over PPP ISDN Dialup lines over Cisco routers.
• Windows NT Cisco internetworks.
• Other routers installation for ISDN dialup and leased lines. Microsoft Outlook for mailed through Exchange server 5.5.
• Microsoft IIS4.0, Proxy, DNS, DHCP, Wingate Proxy, Mailer Daemon. Launched website ftpsite on IIS4.0.
• Configured UNICEF India cisco routers.

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Technologies: Windows NT and Novell Netware Networks, Hardware Assembly of PCs.