Software Tools : Summary Cisco Works Experienced Sr. Network Engineer II

• Cisco Prime/NCS
• Cisco ACS
• years experience in the IT industry.Solid background and in experience in router,
• Cisco DCNM
• switch configuration,network security, and data network implementation process and
• Cisco NCM or
• telecom technology.Proficient with Cisco IOS/Nexus OS routing and switching
• Opsware/HP NAS
• including TCP/IP, ip routing protocols VLANS,VACLS ACLS. Thorough knowledge
• Cisco Works
• of VOIP, Analog/Digital data, T1s, T3s , OC's, ATM and DSL technology. Strong
• NCM Network
• background in Network Security including Cisco ASA, IPS/IDS,Port security
• Compliance
• implementation and analysis. Experienced in Network Management Systems
• Manager OEM via
• Administration including software recommendations, testing and evaluationand
• Opsware NAS
• maintenance. Responsible for managing over 500 network devices. Served as lead
• Stealthwatchby
• Systems Administrator for over 10 Enterprise management tools including BMC
• Lancope
• Patrol/BPPM and EMC Smarts, Kiwi Syslog/Splunk, Lancope Netflow. Highly proficient
• Netflow Analyzer
• in end-to-endnetworking at each OSI network layer.Proven leadership skills and
• BMC Patrol
• excellent in customer support.Solid background and experience in project
• BMC Portal
• management, andworking in a high paced multivendor vendor environments with the
• BMC BPPM
• ability to multi-task accordingly.

• Ticketing
• Sr Network Engineer ll/NetworkSystems Administrator/Team Lead
• Systems:
• Primary application software support for the Enterprise Network Services Team.
• HPOV
• Responsible for the administration and managementof all Network Services
• Remedy
• Enterprise Monitoringtools. Created documents and procedures to assist with user
• Netcool
• consumption of new products and service offerings. Created training videos as an
• Infra
• additionaltraining resource for the Operations, Applicationand Architectural teams.
• Clarify
• Provided consultation to support teams in analyzing report metrics . Coordinate with
• Service-Now
• business executives, software experts, help desks, and data source teams in 24x7
• availability.Served as lead systems administrator and SME for enterprise monitoring,
• configuration, capacity analysis tools that included: Cisco DCNM, Cisco
• Skills
• NCM,OPSWARE NAS/HP NAS,EMC SMARTS,Cisco Prime, BMC/BPPM,
• ATTENTION NS , X-matters, Entuity, Cisco ACS, Splunk Kiwi Syslog,Stealtwatch by
• IP
• Lancope netflow analysis and capacity planning.
• TCP/IP
• Responsible formanaging several Network Services projects from inception to
• EIGRP
• BGP
• completion. Worked independently with Vendors to gain insight on new emerging
• OSPF
• technologies and provided s/w enhancement request as needed. Metwith Project
• ISIS
• manager coordinators and upper management to provide weekly status updates on
• RIP V1 2
• project deliverables.Successfully completed projects within the projected delivery
• VLANS
• dates or sooner. Majorityof projects were completed 30 days prior to the deliverable
• WAN
• dates.
• LAN
• Senior Network Engineer ll/Team Lead August 2006 - Jan 2012
• VOIP
• ATM
• Responsible for resolving technical failures in a timely manner, automating application
• Frame Relay
• Primary technical contact for critical issues for a nationwide ip data and voice network.
• Responsible for troubleshooting and assessing intermediate problems and/or failures
• on Sprints/Nextel's EBTS and IP Network. Identified and resolved routing and
• connectivity issues. Responsibilities included network monitoring, problem diagnosis,
• fault isolation and restoration.

• Configured and troubleshot Cogent tier1, 2 3 network problems. Responsible for
• configuring DNS, and networking devices for Cogent global Ethernet and optical
• network. Managedand maintained documentation of all troubleshooting process for all
• the incidents impacting customers. Completed new services provisioning according to
• plan development.

• monitoring tools, and providingtechnical expertise for application upgrades. Prepared
• Cisco IOS
• technical training and process documentation for team, to aid with day-to-day support
• NX-OS
• issues. Responsible for the configuration management, bug scrubs and IOS upgrades
• Juniper
• of BCBSACisco gear including, Cisco 2900's, 3900's, 6500's, Nexus 2k and 5k IOS
• Managem ent F5 LTM
• deployment Worked with Network Architects to upgrade the Enterprise wireless system
• Big IP
• from WCS to NCS. ManagedWireless controllers remotely and provideweekly
• DSL
• performance reports to upper management. Assist with critical system outages,
• SNA
• software upgrades, capacity planning and routing failures.
• DNS
• Linux/AIX/Unix
• Worked with customers to design and implement new private networks to
• Windows
• communicate with the BCBSA resources. Supported DR internally and with external
• MYSQL
• customers. Worked withDR recovery facilities RPS Gaithersburg and IBM
• MS SQL
• Sterling Forest NY .Worked with Data Center Operations to coordinate the
• Adobe
• shipping/receivingof network and server gear.Responsible for initialasset
• Adobe Flash
• management and tracking of BCBSAequipment. Racked , cabled, configured and
• MS Office Suite
• testing equipment in the Data center prior to deployment to customer facilities and
• HTML/XHTML
• within the corporate infrastructure.Metwith upper management, Operational and
• X.509 PGP
• TechnicalArchitectures to plan the implementation of any new technologies.
• Java
• Coordinated with BPS business protection services , Application,Server and
• Shell scripting
• Operational teamsto review the impact of any new or existing Firewall rulesto
• Reg-X
• confirm impact and any applicable back out plans as needed.
• SQL
• XML/XSL

• Visual Basic
• Windows Vista/XP
• Promoted from Network Engineer l to Network Engineer ll
• Server 2K5/2K8
• 32bit 64bit
• Received Innovation Award
• Received Collaboration Award
• VMWARE/VMOTION
• Virtubox
• Migrated Kiwi to Splunk
• Apache/Tomcat
• Migrated DNS From Standalone Unix platform to Infoblox
• Web Sphere Suite
• Upgraded theBMC Patrol to BPPPM 9.0
• Migrated from EMC SMARTSto BMC Partner Entuity

EBTS TelecommunicationsEngineer

• Responsible for troubleshooting and assessing intermediate problems and/or failures
• on Nextel's iDEN Network. Resolved systems, router and telecom equipment and
• connectivity issues. Responsibilities included network monitoring, problem diagnosis,
• fault isolation and restoration according to company SLA's. Processed and tracked
• network impacting events via Netcool, Remedy and Clarify software applications.

• scenarios.
• Configured network components essential for the MCI DSL Neighborhood network.
• Responsible for the implementation of VPI/VCI's throughout the MCI network.
• Configured and troubleshot, DACS, DSLAMS,Cisco 2500 switches and Nortel and
• Cisco routers. Proactively responded to Tier 3 network data communication problems
• on ATM circuits, backhauls and LEC's.
• Provided technical support to consumers for Covad branded DSL services. Assist
• customers in PC configuration issues on various operating systems. Manageand
• document trouble tickets coordinating resolution on POTs circuits, DSLAMs, ATM
• switch and CPE

• Configured and troubleshot tier1 and tie2 network data communications problems on
• various DS1, DS3, Frame Relay and ATM circuits. Specialized in network analysis and
• fault isolation. Configured various Cisco routers and switches. Processes and track
• network impacting project work orders and resolved escalated issues. Responsible for
• the mentoring and trainingof Network Controllers. Developed team-oriented
• prioritization of ticket handling and problem resolutions.

Fiber Optic Technician

confidential

• Responsible for troubleshooting and installing fiber optic components and circuit
• boards to enter into a MAN,LAN WAN kits. Performed remote access testing and
• fault isolation on proprietary company equipment. All products and testing complied
• with ISO 9000 specifications.
• Professional Training
• Implementing the Cisco Nexus 5000 and 2000 v1.0 Implementing the Cisco Nexus 5000 and 7000
• SecuringNetwork Routers and Switching SNRS
• Cisco Certified Network Professional CCNP Routing Cisco Certified Network Professional CCNP Switching Cisco Certified Network Associate CCNA Boot Camp
• Implementing Cisco IP Routing
• Securing Networks with Cisco Routers Switches v3.0 Building Cisco Multilayer Switched Networks v3.0
• BMC Performance ManagerConsole 7.8: Administering - Part 1 2
• BMC Proactive Net Performance Management 9.0: Administration Part 1 2 Cisco Live Orlando 2008, Vegas 2012
• BMC Engage Orlando 2014