SUMMARY:

Results driven IT professional with extensive experience in support of information systems. In-depth expertise in implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN networks. Strong hands-on technical knowledge with MCSE, MCDBA, MCSA, Comptia A , Network and Security certifications. Strong track record for diagnosing complex problems and consistent delivery of effective solutions using Best Practices.

PROFESSIONAL EXPERIENCE:

confidential

SITE SYSTEMS ADMINISTRATOR

Administration and management of a Microsoft 2003 Active Directory network utilizing VMware ESX 4.0 and Microsoft Hyper-V technologies. . Installation, maintenance, troubleshooting, repair and security of 60 node/40 user network including 5 servers, 3 switches, multiple routers including wireless , AV equipment as well as support for telephone systems.

IT MANAGER/PROJECT MANAGER

Administration and management of a Microsoft 2008 Active Directory Network utilizing VMware ESXi in a multiple location environment. Installation, maintenance, troubleshooting, repair and security of 50 node/45 user network including 4 servers, 6 switches, multiple routers including wireless , AV equipment as well as support for telephone systems. Project management for design, development, implementation and upgrading of a multi-million dollar SAAS based system utilizing Microsoft Dynamics CRM 2010/SharePoint 2011 . Management of IT Staff and Third Party Developers to ensure timely response to all helpdesk and system upgrade requests. Design, Implementation and Administration of the Disaster Recovery plan as well as ensuring 24/7/365 system availability.

RESPONSIBILITIES INCLUDE: Plan, design, budget, procure, install, test, and maintain data communication networks in support of data systems, projects and users, for both local and wide area networks. Coordinate local IT support functions with other offices throughout North America. Hire, train, supervise and support facility/departmental staff to ensure that departmental goals for

completion of help desk tickets, uptime, security etc. are met or exceeded. Support of all other teams and processes in collaboration with the COO and Departmental Directors/Managers to develop initiatives for ongoing software development to reduce costs. Management of third party developers to design, upgrade and maintain organizations SAAS and public facing webpages.

Adjunct Professor

Conducted evening classes in Information Technology following college syllabus. Provided non-classroom tutoring and assistance to students

MANAGER, INFORMATION TECHNOLOGY

• Administration and management of a Microsoft 2000/2003/2008 Active Directory Network in a Campus environment comprised of multiple buildings connected via fiber and wireless manufacturing on a 24/7/365. Installation, maintenance, troubleshooting, repair and security of 600 node/900 user network including 18 servers, 50 switches, multiple routers including wireless , AV equipment as well as secondary support for telephone systems. Management of IT Staff to ensure timely response to all helpdesk requests. Ensure all systems were Sarbanes-Oxley SOX compliant.
• RESPONSIBILITIES INCLUDE: Plan, design, budget, procure, install, test, and maintain data communication networks in support of data systems, projects and users, including very specialized communication programs to link together systems, networks, local and wide area networks. Coordinate local IT support functions with other corporate IT departments throughout North America and Europe. Hire, train, supervise and support facility/departmental staff to ensure that departmental goals for completion of help desk tickets, uptime, security etc. are exceeded or met. Support of all manufacturing teams and processes.

INFORMATION SYSTEMS ADMINISTRATOR

Administration of a Microsoft 2003 Active Directory network incorporating 2 locations. Installation, maintenance, troubleshooting, repair and security of 150 node network including 4 Microsoft Servers.

RESPONSIBILITIES INCLUDED: Plan, design, procure, install, test and maintain data communication networks in support of systems, users, attorneys, as well as liaison with other Legal locations located throughout the United States.

MANAGER, INFORMATION SYSTEMS

Administration of a mixed Microsoft 2000/2003 Active Directory/Novell 6.5 network incorporating multiple networks/sites over a wide geographic area running 24/7/365. Installation, maintenance, troubleshooting, repair and security of 120 node network including 11 Microsoft, 2 Novell and one IBM AS400 server. Management of IT staff to ensure timely response to all helpdesk requests.

RESPONSIBILITIES INCLUDED: Plan, design, budget, procure, install, test, and maintain data communication networks in support of data systems, projects and users, including very specialized communication programs to link together systems, networks, local and wide area networks. In conjunction with the corporate CFO, coordinate, plan, recommend and monitor compliance of short and long-range goals, budgeting, objectives and activities for Information Technology Department. Coordinate with facility managers to formulate short and long-range plans for specific facility and departmental projects, seeing them through to implementation. Hire, train, supervise and support facility/departmental staff to ensure that departmental goals for completion of help desk tickets, uptime, security etc. are exceeded or met.

PC/NETWORK ADMINISTRATOR

Administration of a mixed Novell/WindowsNT/2000/2003 network.

SYSTEMS:

• Microsoft Desktop Operating Systems 3.1/95/98/ME, 2000 Professional, XP, Vista, Win 7
• Microsoft Server Operating Systems NT 4.0, 2000, 2003, 2008
• Microsoft Office Suites 97, 2000, XP, 2003, 2007, 2010
• Microsoft Exchange 2003/2007/2010
• Microsoft SharePoint 3.0/2007
• Microsoft Hyper-V
• VMware ESXi 4.0/4.1 including Vsphere and VConverter
• Novell 4.1, 5.1, 6.0 6.5
• GroupWise 6.0, 6.5
• SQL Server v. 7 and 2000
• Sonicwall Router/Firewall
• Citrix

SOFTWARE:

• Proficiency in: Backup Exec, Arc Serve Backup, Norton Antivirus, AVG Anti-Virus, Kaspersky Anti-Virus, McAfee Anti-Virus, Track-IT Blue Ocean , Remedy, Spiceworks, Alloy Helpdesk, IE/Mozilla, Norton Utilities, PC Anywhere, Lotus Notes, Postini, Microsoft Dynamics-Great Plains, Sonicwall Global VPN Client, Adobe Acrobat Standard/Professional/Reader , Quicken/QuickBooks, Norton Ghost, Nero, PC Anywhere, Dameware
• Familiarity with: SQL 2000/2005, HP Openview, HP JetDirect, Crystal Reports, Microsoft Visio, Microsoft Project, Open Office, HTML, SUSE Linux, Avaya IP Office Phone System, J.D Edwards ERP , Zontec SPC , QUMAS. Cisco