Professional Profile

Knowledgeable Database Analyst and Developer with more than 5 years of SQL experience. Excel with data analytics and reporting, including performing ETL, data morphing, and data mapping with a variety of data sources and reporting formats. Skilled in T-SQL, SSRS, SSIS, SSAS, Crystal Reports, and Access practical exposure to Oracle databases and PL/SQL.

Technical Skills

• Languages: T-SQL, DAX, MDX, XML, HTML5, RUBY, XML, JavaScript
• Programming: Visual Studio 2012, Visual Studio 2014, Java Eclipse, VBScript, SQL Server 2008R2, SQL Server 2012 , SSIS, SSRS,SSAS, MDX, DAX, XML, HTML 5, JavaScript, T-SQL, Power Pivot , Power View, Power Maps, Excel , Access
• BI Tools: Tableau, Qlikview, Pentaho, GoodData, Birst, Crystal Reports 2011

Professional Experience

confidential

Business Applications Analyst Short Term

• Gathered Requirements in an Agile Environment. Devolved Reports as required by client.
• Coded and Built Custom Reports
• Supported and trainer users how to run the reports Built reports in both Report Builder and Visual Studio. Query Tuning for Large Reports.
• Built 30 Custom reports for the new system migration
• Worked the Across Many Dev teams to gather Requirements and Deploy Reports

confidential

IT Database Developer contract

• Coded Script, Visual Basic Designed Reports and SQL Views and maintained production databases at an enterprise level.
• Provided reports and data across many teams Developer SSRS reports per requirements
• Designed stored procedures, triggers, and functions.
• Designed Macros and Web forms within Access and Excel Designed ETL processes and changed Reports as needed Data Warehouse
• Cloud Web Services
• Agile Development Methodologies and focused on rapid speed-to-market
• Data Mining and SSAS, forecasting with the marketing team, providing a good ROI.

confidential

IT Database Analyst

• Installed, upgraded and configured IT Infrastructure including SQL Server 2012 SSIS, SSRS and Visual Studio 2010
• Maintained production databases at an enterprise level
• Responsible for backup and recovery solutions for all database and restore of major databases. Developed SSRS reports per requirements
• Maintained stored procedures, triggers and functions
• Implemented SQL Server High Availability and Disaster Recovery Deployment Architectures
• Provided month End and Year end Full backups and incremental backup in a Tape Management capacity

confidential

RFID Database Solutions Analyst contract

• Managed Supply Chain, Manufacturing and Inventory Management process analysis Responsible for RFID tag selection and validation testing
• Provided an in depth knowledge of tag encoding and printing, read zone design, design reader environments, GS1 EPC standards and GS1 EPC Reader Protocols
• RFID tag printer configuration, monitoring and management, RFID reader features evaluation and reader selection
• RFID read configuration, monitoring and management, RFID read antenna section Update documents as changes are made to database and servers
• Tag event processing, local event management and remote application integration
• Managed 14 other Helpdesk Tech's as well as trained on new updates to the software.
• Managed production databases and data warehousing systems for the RFID systems we developed. Built custom reports using Crystal Reports and Reporting Services SSRS
• Developed SQL databases and design applications to interface with SQL databases
• Document code, provide progress reports, and perform code review and peer feedback

confidential

Verizon Small Business Desktop Support

• Provided remote support for the end users cleaning viruses out and locking routers down. Troubleshot software for end users
• Ran system scan and optimizing the end user's PC's and/or Mac's Resolved on average 25-30 calls a day with follow up's
• Played the role of a Team Lead and provided a wealth of knowledge to the team
• Assisted other tech's in they ran in to an issue they were unable to resolve Monitor other tech's for quality assurance

confidential

Help Desk Level II contract

• Responsibilities included supporting internal clients, RSA remote support and advanced level support for Loan Officers and Mortgage Brokers
• Provided an in-depth knowledge of financial regulations and support of the applications to close loans.
• Other responsibilities included adding new users to the network, set up/configuration for new hires, added network printers and rebuilt the user profiles.
• Install appropriate upgrades, patched and drivers.

confidential

Junior Administrator contract

• Merged two networks together Vista to partners
• Responsible for re-scoping for all IP addressing for network printers and workstations
• Converted all users to rooming profile and disjoined them from the network in order to join them to the new network.
• Managed network changed as they happened as well as tested the changes Acted as a backup project manager for that location
• Provided 24/7 on call support for all of the call center issues
• Responsible for warranty repair work for the entire network and subbed the work if needed.
• Responsible for setting up all of the audio/video conferencing equipment for meetings and classes. Provided support to all of the branch locations.
• Responsible for outages, desktop support and computer moves.

confidential

Field Network Engineer

• Installed, configured and troubleshot banking systems and their network Supported Wachovia Bank branches and data centers
• Installed network printers, rebuilt profiles, imaged desktops and thin clients. Troubleshot servers, network issues and supported field agents
• Provided phone support in a very fast paced environment
• Provided service in very high security areas and data sensitive areas.

confidential

Tech Support Tier

• Supported Philips audio video equipment and Dell desktop computers
• Supported anything from MP3 players to resetting passwords to troubleshooting hardware Troubleshot Windows XP Home Edition, Windows ME and Windows 9X Systems
• Made decision regarding hardware and software issues and correct the problem
• Maintained and logged calls, updated tickets and provided customer services and support to end users.
• Provided 80 phone support and 20 supporting the team and other call centers. Supported fiend technicians and data centers.
• Supported point of sales system POS