IT Systems Engineer

• Accomplished Network Systems Administratior with Over 15 years in dynamic IT environments managing server infrastructures and network sustainability. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. With 8 years' experience in Application deployment and Packaging SCCM/LanDesk/Altiris and VmWare Thinapp and a proven application Engineer. Self-starter accomplished in developing new programs and processes and facilitating change to meet organizational operating and financial objectives. Skilled in IT computing management and Administration that facilitates positive results.
• Administrating migrating >10,000 mailboxes and AD accounts across global enterprises.
• Server-desktop platform knowledge, including HP, Dell, Compaq, and IBM hardware
• Installing and administering Microsoft Exchange,SCCM, OCS, SQL, Windows servers
• Configuration and support of Cisco Switches and Routers. Protocols STP, OSPF, RIP-v2, EIGRP. Strong understanding of VLSM. Fortinet firewall configuration and implementation.
• Administration and implementation of Citrix Vmware and Hyper-V clustered environments and BDR solutions.

TECHNICAL SKILLS

Proficient in SCCM Enterprise Administration, Active Directory Administration, Network Connectivity, Cisco Webex, Accellion FTP, Wise Scripting,Cisco VPN, Symantec Endpoint Protection, WSUS, Citrix VMware, VMware THINAPP, Exchange 2010, VMSphere, Exchange 2000 2003, OCS 2007 .

PROFESSIONAL HISTORY

Collaboration Engineer

• Maintain Exchange Environment and create user accounts, Trouble shoot mail flow issues.
• Administration and upgrade of Cisco Webex Server .
• Administration of Accellion and Unix FTP accounts.
• Assist in migration from IBM Lotus Notes to Office 365.

IT Consultant

Assist in setup and design of SCCM 2007 in anticipation of Companywide migration from Novell 6.5 to Microsoft AD. Create and test 800 applications, build new packages, and troubleshoot existing issues. Create new scripts, patch, and update current applications prior to SCCM package creation. Troubleshoot client and distribution point health issues.

Managed Services Engineer

Confidential

• Consulted with client companies to provide Web-based and network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.
• Server setup and configurations of Windows Server 2008 R2
• Created and managed Enterprise solutions and Exchange Server migrations. Configure Firewalls, HP and Cisco Routers.
• Implement BDR solutions, Backup exec., Sonic Wall, ArcServ.
• Configure Hyper-V clustering
• Troubleshoot Network connectivity and Application issues. Configure Firewall , HP and Cisco Routers.
• Network, Active Directory performance analysis using various tools to optimize performance.

Managed Services Engineer

Confidential

• Microsoft Security Patch Management analysis, scripting, deployment and failure root cause enterprise wide.
• Troubleshooting, configurations and migration of Windows XP to Windows 7 in a large financial enterprise.
• Virtualization of Pc's Virtual Desktop infrastructure.
• Perform rigorous compatibility and configuration tests on various hardware and OS platforms.
• Administer VMsphere environment and create Virtual PC's.
• Tested Thinapp application feasibility in banking environment.
• Assist with migration of Novell client to Active Directory.
• Assist with conversion of Groupwise mail to Microsoft Exchange 2010.
• Troubleshooting and configurations of IPad / IOS
• Balckberry to Exchange migration.
• Vitrtual Center. Templates, vmotions, svmotions, configuration changes and troubleshooting.
• Scripting Automation utilizing tools AutoIt, VBScript, VB.net, Powershell, SCCM, Task Sequencing, Sccm WIM Imaging.

Systems Engineer

Confidential

• PC and server installations, desktop, application, hardware support. Active Directory account migrations, systems administration.
• Install and configure SMS on workstations and laptops.
• Monitor and administer Windows 2000 2003, AD and Exchange 2000 2003 environment
• Built Windows Server 2003 clustered servers with fully redundant HP hardware for DHCP, WINS, and SQL services
• Troubleshoot Active Directory Network Infrastructure
• Migrate Pc's to Windows 7 using Microsoft SCCM and USMT.

Desktop Engineer

Confidential

• Paychex is a Payroll and HR solutions provider with 14,000 employees. The goal of Paychex is to work with small to medium businesses to deliver affordable Payroll products and solutions.
• Responsible for PC configuration, Application Testing and management using Microsoft SMS, Wise package Studio, Symantec Endpoint Protection, Active Directory, OCS 2007 and Citrix VMware.
• Developed applications using SMS, VMware Thinapp and Wise Package Studio.
• Lead test engineer for introduction of Thinapp applications into Environment and created over a 100 production apps for the Enterprise..
• Implemented firm-wide deployment of OCS 2007 R2 Audio/Video Conferencing bridge including installation and configuration.
• Project lead for the testing and deployment of Symantec Endpoint Protection corporate wide.
• Deployment and domain architecture, migrations from NT4 to 2000/2003
• to support the enterprise, Established and managed monthly system updates to corporate PC's.
• Support Single Windows 2003 Forest with 16 domains and Exchange Server environment using VMWARE.
• Deploy and update patches on 14,000 PC's and Servers.
• Troubleshoot Active Directory Network Infrastructure
• 3rd level support for Trouble tickets established in the Call Center.
• Member of implementation team for corporate standards and applications.
• Microsoft security patch management analysis, deployment failure root cause analysis.

Confidential

Confidential is a leading nationwide communications company with nearly 200,000 customers in the United States.

Senior Analyst

• Managed various projects and system Upgrades Company wide. Responsible for internal network support, Pc installs, User Account Administration, and Printer setups. I support various locations both local and Remote and a customer base of 7500 people. I was also responsible for Software compatibility issues with different OS and hardware configurations, Documenting Procedures, and Inventory control of the company's various IT related assets. Utilized various remote tools SMS, Altiris, Landesk and Active Directory. Assisted Networking group with configuration of layer 2 switches and IOS updates.
• Responsible for maintaining application and OS patching on the Enterprise Network
• Responsible for implementation of Microsoft Active Directory Exchange 2003 for several clients.
• Troubleshoot all issues relative to Outlook and Exchange 2003 connectivity
• Troubleshooting and problem resolution using SMS 2.0 remote control features
• Provided 3rd level technical support for Citrix, RLN, and NetWizard Clients.
• Developed and maintained policies and procedures for various groups.
• Produced quarterly reports of PC hardware and software for Inventory control.
• Led Team for Windows XP upgrade in 2005.
• Awarded Citizens Cola award for outstanding achievement in 2005.
• Oracle and SQL database trouble-shooting and connectivity issues

System Analyst

• Responsible for PC Hardware and application health and troubleshooting.
• Was specifically chosen to support Windows NT 4.0 workstations due to extended familiarity at the time of hire.
• Windows 2000 Servers AD, DDNS, WINS, DHCP, migration
• Microsoft Exchange 2000 Server Administration, migration
• Developed applications using SMS, VMware and Wise Package Studio
• Microsoft SQL Server 2000 Implementation and Administration
• Built and maintained several Citrix on Win2k Ghost images based on application types/categories.
• Upgraded 400 site PC's to Windows 2000 in 2002
• Managed multiple sites with on-site and remote support.
• Cisco switch and router configuration, IOS updates.

Confidential

• PC technician Responsible for PC Hardware and application health and troubleshooting.
• Worked as 3rd level support with Kodak Helpdesk.
• Responsible for implementation of Microsoft Active Directory Exchange 2003 for several clients.
• Troubleshoot all issues relative to Outlook and Exchange 2003 connectivity.
• Was specifically chosen to support Windows NT 4.0 workstations due to extended familiarity at the time of hire.
• Application, Hardware, and printer setup and trouble-shooting.
• Self managed to handle, schedule and maintain incoming tickets..