Pre - Sales Technical Consultant Resume - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential

Pre - Sales Technical Consultant

Responsibilities:

Provide pre-sale support to our business channels and clients
Experience in E banking and Payment Card Industry
Manage Complete Projects through all phases of Software Development Life Cycle from conception to implementation. Also handle clients and meet project timelines with efficiency
Manage relations with parties (banks, vendors, Visa & MasterCard, Operation Field Companies, strategic partners) in card system business
Strong domain expertise in the area of Electronic Payment Solutions, Transaction switching, Pre-paid, VISA, MasterCard and China Union Pay (CUP) EMV card Solutions
Coordinated project developments with Product Managers, IT departments, card vendors and corporate customers to meet business requirements
Coordination with banks and payment schemes regarding card issuing certification of major payment schemes (VISA, MasterCard & UPI)

Confidential

Assistant Product Manager

Responsibilities:

Lead implementation and management of EMV projects
Responsible to support the Project Management function to ensure smooth implementation of new systems initiatives such as EMV, Debit / Credit Cards, New Product Launch etc., systems enhancements & day-to-day system issues.
Providing support for the interaction with payments' systems (VISA, MasterCard, UPI)
Work as a Team leader and key manager to ensure that all the activities related to Key Management are carried out as per the Key Management procedures
Support the Sales and Business Development team in pre-sales meetings with potential clients, including the presentation of company products and services
Communication with heads and staff of other departments for answering questions & solving different problems
Interacting with other' staff for day to day questions and also coordinating with representatives of payment systems
Investigate user problems and needs, identify their source and determine possible solutions
Assist and support in achieving organizational goals and objectives

Confidential

Technical Engineer

Responsibilities:

HSM Installation & integration with Bank ATM Host Application (Phoenix / IRIS, Rendezvous, Vision, Nimbus, EuroNet)
Provide chip consultancy, EMV trainings and performs Key Exchange on behalf of the bank with MasterCard, VISA, UPI
Coordinate with principal vendor for handling of issues, new developments, fixes and application upgrades
Configuration & Installation of Collis EMV PVT Tool
Participate in the implementation, installation, and testing of payment applications software
Resolution of customer queries related to ATM Debit and Credit Cards
Hardware and Software support to users.
Worked on Card embossing machine CIM, Matica.

Confidential

Trainee Network Engineer

Responsibilities:

Configuration, Implementation & Trouble shooting
Of Network Devices (3Com, Juniper specially CISCO)
Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems
Maintaining daily complaint/query Log sheet