Summary

Accomplished IT professional with demonstrated success implementing strategic IT initiatives that improve business functionality with positive impacts on the bottom line. Skilled project manager, with proven ability to lead and motivate teams to maximize productivity. Technology savvy self-starter, adept at moving into new environments and extrapolate existing experience to quickly adapt to new technologies fluently. Possess first-rate communications and collaboration skills to lead and work in concert with diverse groups effectively.

QUALIFICATION HIGHLIGHTS

• Information Technology
• Systems Integration
• Project Management
• Network Engineering
• Migrations / Upgrades
• Operations Management
• Multi-Platform Networking
• IT Strategy Development

TECHNICAL EXPERTISE

EXPERIENCE:

Confidential

Network Administrator

NETWORK ADMINISTRATOR

• Responsible for the design, implementation and maintenance of a multi-site switched data network throughout the East Coast
• ROUTE and SWITCH Troubleshooting via Cisco CLI
• Install, configure and support Cisco Layer 3 Switches 2960,3750,etc.
• Implementation, Administration, as well as management of Cisco ASA 5510 Firewalls
• Design, Implement, as well as troubleshoot several L2L/Site to Site VPNs
• Implementing company security policies using ACLs, Port Security, MAC based Filtering, etc.
• Metro Ethernet Networks
• Configure, Implement and Support WLAN Devices Lightweight Aps, Autonomous Aps, and Cisco 5508 Wireless Controller
• DHCP Administration
• Cabling and racking of Network Equipment Switches, routers, firewalls,etc.
• Respond to escalated trouble tickets regarding the Network Infrastructure
• Adhere to departmental Change Management practices and policies
• Support of adds, moves and changes within existing data networks/VLANs
• Provided upper tier assistance for issues unable to be resolved by our support staff.
• Create as well as update concise technical documentation including network layout Visio diagrams, excel spreadsheets, online documentation, etc.
• Work as a part of a rotational on-call support team for after-hours emergencies
• Effectively managed the daily operations of a major data center/DR location project with respect to the facility, local technicians, and inventory, etc.
• Manage vendor project teams throughout their entire project life cycle Project Initiation, Planning, Development, Implementation, and Project Closure

SYSTEMS

ADMINISTRATION

EXCHANGE

ADMINISTRATION

Confidential

Systems Administration/Exchange Administration/Project Management

• VMWare P2V configurations of several servers and workstations to consolidate the company hardware.
• Setup, maintain and administer VMWare ESX Servers, VCenter Server, Vsphere, etc.
• Create and Administer VMWare hosts
• Create and Administer VMWare Cloud Infrastructure VSphere, ISCSI, etc.
• Research and evaluate tools to manage VMs more efficently
• Windows Server 2003 Active Directory Administration AD Users and Computers account administration
• Linux Debian Administration DHCP server, VLan, Static Reservations, Server Configs, etc.
• Avaya VOIP Administration
• Provide hardware and operating systems support for Windows based Compaq and Dell servers that provide file, print, database, web and application services for Carolina Hurricanes, Florida Everblades, and Plymouth Whalers.
• Performed a total Exchange 5.5 Window NT 4.0 to Exchange 2003 Windows Server 2003 Migration of nearly 500 objects/accounts
• Maintain data backup systems for all servers.
• Maintain and Administer Sonicwall Security Firewalls on a day to day basis
• Administer Extreme Network switches VLAN's, IP routing, WM Access, etc
• Administer MS Exchange 2003 for all three sites
• Manage and Administer Microsoft Proxy Server and ISA Server
• Manage and Administer Blackberry Enterprise Server 4.x
• Manage and Administer Quest POS System
• Using Cisco IOS to configure simple routed or switched LAN and WAN networks.
• Configure port info VLAN's, port names, etc. for Cisco 5500 series and 2900 series routers/switches
• Maintain Active Directory and Non Active Directory objects such as user accounts, group accounts, computer accounts and organizational units.
• Assign permissions to file systems to ensure proper user access and security.
• Proactively evaluate, research, suggest, and implement network and communication infrastructures. Proficient in wireless LAN and wireless WAN technologies. Provide hardware and operating systems support on Windows based desktops and laptops and interact with over 400 users including Carolina Hurricanes, Florida Everblades, and Plymouth Whalers hockey team and staff and provide customer support on a daily basis as well as providing customer support for various celebrities during events in the arena and their staff including Usher crew, American Idol Cast crew, WWE cast crew, Tyler Perry, Kid Rock, Bette Midler, Stevie Wonder, Dolly Parton crew, ESPN sportscasters etc.
• Maintain documentation for server base
• Conduct user seminars to better educate users on various technologies
• Administer Tangent Food and Beverage Hospitality system
• Administer Micros 8700 Food and Beverage Hospitality system
• Maintain and Administer Nortel Option 61C PBX System, Meridian Mail accounts, and phone sets

Confidential

LAN ADMINISTRATOR

• MS Exchange 5.5 Administration
• Windows 2000 Administration Mixed Mode Environment
• Windows 2000 Active Directory Administration AD Users and Computers account administration
• Group Policy
• Windows NT 4.0 Administration
• Provide Layer 3 Network Administration
• Responsible for Implementing new Server builds ie., Server HW installation, OS installations, peripherals installation, etc. .
• Responsible for creating thorough documentation detailing many required steps to complete many administrative tasks i.e. Setting up RAID Level configurations, Installing Server Class HW, KVM's, etc.
• Perform server data backups.
• Novell GOLDTAPE Administration
• Administration/Implementation create, apply, and maintain various group policies for security purposes
• Terminal Server Administration
• Telnet into pre-configured switch and update current settings.
• Citrix MetaFrame XP Support
• Responsible for creating thorough documentation detailing many required steps to complete many administrative tasks
• Create and maintain intricately coded scripts to perform various tasks i.e., LOGON SCRIPTS file removals, BIOS check, files transfers, directory populating, etc.
• Support abnormal network activity i.e., IP address conflicts, virus infiltrations, etc. .
• Novell 5.x Administration
• Novell Zenworks Console One Administration

WINDOWS 2000 INTEGRATION SPECIALIST

DESKTOP SUPPORT

• Created thorough documentation detailing all of the required steps to complete many administrative tasks i.e. Creating Scripts, Use of Wise for Windows Installer to automate network distribution, Steps required to create MSI packages
• Integrated Wise for Windows Installer/Package Studio 3.5 and Windows Installer 1.10 to create and/or manipulate self-installing MSI package files where needed to be deployed and/or installed over a network.
• Also worked as a member of a collaboration to create an automated Windows 2000 network distribution system.
• Worked as a member of a team designed to migrate/progress a company's current infrastructure to a Windows 2000/Active Directory Administration AD Users and Computers, AD Sites and Services, AD Domains and Trust, OU's, Group Policy etc.
• Windows Platform Server/PC support and administration
• Used Remedy call response software to record all incoming support calls.
• Provide Tier 1 telephony support
• Provided support as a Tier 3 IT Analyst for entire company populations.
• Provided support as a Tier 2 Desktop Support Specialist for entire company populations.
• MS Office XP Support
• Administer PC system changes via DEEPFREEZE 4.2
• First Class Mail Client 7.008 Support
• FTP data between various servers/network directories
• Perform remote server and/or workstation administration via PC Anywhere 9/10 and SMS 2.0.
• Windows XP Professional Administration/ Support
• Conducted Client/ Server data migrations in preparation for system upgrades or replacement.
• Routed calls, when necessary, to a higher support level/department.
• Install and configure client systems with new Network equipment NIC Cards and configuration info
• Migrate all GroupWise 4.1/5.2 files from workstations to GroupWise server and back to workstations following successful installation of GroupWise 5.5 software.

Confidential

Community Project Coordinator

• COORDINATOR
• EVENTS
• DIRECTOR
• BAND
• MUSICAL

Confidential

• Coordinate brother participation as well as supplies ie., Float.
• Direct the Fraternity's participation in Annual CityWide Parade
• Manage a 15-20 person outfit with members ranging from high school students to middle-aged business professionals. All of varying skill levels from novice to advanced musicians.
• Arrange as well as teach all music performed by the group.
• Constructed Musical Concerts that were performed by band in Churches, Festivals, State Museums, etc.
• Plan and schedule rehearsals and performances, and arrange details such as locations, accompanists, and instrumentalists.
• Provide Counseling as needed to members of the group on various group and/or non-group related issues.
• Direct groups at rehearsals and live or recorded performances in order to achieve desired effects such as tonal and harmonic balance dynamics, rhythm, and tempo. Some results obtained by playing certain lead riffs, while other results obtained through taught gestures.
• Developed an off-hours musical workshop to assist those in need of additional musical tutelage.
• Manage musical performing events with up to 4,000 in attendance.
• Oversee the day to day activities as well long-term strategic planning and budgetary responsibilities of the group
• Organize, Delegate duties and Manage committees to handle various needs for event bookings Contract negotiations, Travel Arrangements, Uniforms, etc.
• Worked closely with church officials across the United States to coordinate church performances by the band
• Organize community outreach events hosted by the band.
• Establish and maintain cooperative relationships with representatives of church, community, and public groups interested in our band/music.
• Responsible for Media Relations events manage the information that is presented to the media, and through them, to the public. Media outlets include newspapers, trade publications , Internet websites and bloggers, etc.