SUMMARY:

Solutions - oriented System Administrator/Engineer, Tools and Automation Architect, DevOps, Capacity Planner, and Performance Engineer with extensive experience in Information Technology management and team leadership. Deep knowledge of customary approaches, techniques, and requirements appropriate to computer applications and solutions. Demonstrated record of accelerated growth and responsibility in all phases of professional performance. Able to build effective relationships and maintain strong communication skills at any level. Proven track record of dependability, loyalty, and sincere commitment to professionalism. Outstanding analytical and problem-solving abilities coupled with proficiency in arriving at effective resolutions.

SKILLS SUMMARY:

Security Administration

System Administration

Enterprise Tools

Enterprise Monitoring

Capacity & Performance

Project Management

Datacenter Operations

Incident Management

Root Cause Analysis

Team Leader

Analytical

ITIL v3

Perl/Python/Shell Scripting

Linux: Redhat, Centos, Ubuntu

Unix: Solaris, AIX, IRIX, HPUX

CA: Unicenter, Spectrum

BMC: Patrol, Proactivenet

HP Sitescope

ScienceLogic

Icinga

Nagios

Splunk

Zabbix

Catchpoint

EMPLOYMENT HISTORY:

Confidential

Senior Consultant

Responsibilities:

• Instrument Application monitoring in Splunk, Zabbix, Foglight, and Catchpoint.
• Establish Monthly Availability data collecting and reporting.
• DevOps Role

Confidential, Nashville, TN

Principal Monitoring Engineer/Architect

Responsibilities:

• Consolidated several monitoring tools into a centralized single pane of glass for Operations.
• Reduced the number of non-actionable alerts by over 90%.
• Reduced number and Duration of Major Incidents because of leading the event and alarm consolidation and reduction efforts.
• Worked with other teams to sell the monitoring vision and strategy and achieved a shared vision.
• Defined a road map to achieve Event Correlation and Business Impact Intelligence.
• Managed/Upgraded Icinga, Nagios XI, SCOM, PRTG, Splunk, Solarwinds, Spectrum and Zabbix.
• Integrated existing Monitoring Tools sets with ITSM and ServiceNow.

Confidential, Omaha, NE; Chandler, AZ

Network Monitoring Engineer

Responsibilities:

• Implemented monitoring solutions using Computer Associates Unicenter, Spectrum, eHealth, Virtual Assurance Infrastructure Manager and Unicenter NSM.
• As a Contract resource, completed backlog of 500+ Monitoring related service request tickets.

Confidential, Phoenix, AZ

Senior Consultant

Responsibilities:

• Team Lead / Subject Matter Expert for Monitoring Tools.
• Responsible for all Tools and Automation for Confidential US Datacenters.
• Managed and implemented complex system monitoring solutions using Computer Associates Unicenter, BMC Proactivenet Performance Manager, Zabbix, Nagios, ScienceLogic EM7, HP Sitescope and custom developed scripts tools for 2000+ Unix, Linux, Windows servers and network devices.
• Analyzed server performance data and application performance data to generate dashboard views for multiple clients.
• 24x7 Support for monitoring and automation tools.
• Established base monitoring standards for multiple platforms.
• Worked with cross functional teams to determine custom monitoring requirements.
• Technical Design contact for Monitoring tools.
• Train Operations staff on monitoring tools.
• Developed ticket interface for automated notifications and escalations of alarms.
• Developed performance data collection for capacity and performance reporting and analysis.

Confidential, Tulsa, OK

Senior Systems Administrator

Responsibilities:

• Performed System Administration/Engineer functions for Life Science web portal.
• Established monitoring solutions to improve site stability.
• Established proactive monitoring standards and performance metrics measurements.
• Implemented Zabbix Monitoring including custom scripts to capture client specific metrics.
• Performed application and system patching activities.
• Analyzed security notifications and their potential impact on web site.
• Responsible for client monitoring and performance reporting (Zabbix).

Confidential, Tulsa, OK

Senior Consultant

Responsibilities:

• Maintain complete responsibility for automated monitoring of both UNIX and Windows servers for a leader in global technology, setting the standards for monitoring more than 3,000 servers. Serve as point-of-contact for new servers moving into production support.
• Analyze customer and department documentation and translate the monitoring requests into automated monitoring system.
• Configure Computer Associates Unicenter to monitor servers designated to support critical 24/7 applications/databases/servers/network devices, and establish process for standardized monitoring.
• Formulate scripts to configure CA Agents that standardize quality of monitoring.
• Design and implement tools/scripts to trend problematic servers.
• Complete administrative tasks encompassing documentation of automated procedures, expense reporting, and cost estimations for system sizing/growth forecasts.
• Conduct formal training to operations staff of 75 on the appropriate techniques for utilizing the CA Unicenter and carrying out administrative tasks.
• Serve as Technical Team Lead in carrying out automation projects.
• Wrote custom scripts to monitor F5 devices using SNMP.
• Developed Business Impact Monitoring views using data feeds from Multiple Monitoring Tool Sources.