Associate Director Resume Profile Columbia - Hire IT People

Higher Education Financial Aid / Registrar Management

Energetic, versatile, and results-driven professional with exemplary qualifications to lead and support activities and functions involving higher education financial aid, student loan, and admissions counseling and support. Highly skilled at performing effectively both independently and collaboratively as part of a team in demanding fast-paced environments to prioritize and complete all assigned projects and tasks. Utilize exceptional interpersonal skills to establish productive working relationships and rapport with students, team-members, faculty, and administration.

Areas of Strength

Financial Aid / Loan Counseling Financial Aid Regulations/Laws Team and Project Management
University and College Systems Administrative/Office Functions Business Systems/Applications
Relationship / Rapport Building Training / Coaching / Mentoring Exceeding Expectations/Goals
Professional/Positive Demeanor Analyzing/Resolving Problems Value-Added Customer Service

Professional Experience

Enrollment Coordinator

Confidential

Held accountable for demonstrating initiative, strong communication and coordination skills, and knowledge of higher education systems and processes to coordinate all processing functions for the enrollment center. Perform registrar duties as well as provide support and guidance to students through all aspects of the enrollment process.
Facilitate an efficient and effective student registration and enrollment process by supporting students throughout the enrollment lifecycle including admission, financial aid, registration, housing, and student programming.
Ensure the integrity, accuracy, and security of student academic records, maintain up-to-date course schedules, catalogs, and final exam schedule, and support the articulation of transfer credits and transcript production.

Loan Service Representative

Confidential

Directly responsible for applying excellent working knowledge of federal regulations, policies, and procedures pertaining to the processing and repayment of federal and private loans. Tasked with calculating accrued and paid interest on loan accounts and meeting daily goal of working 150 accounts with 98 accuracy in call center.
Displayed excellent capacity to complete all tasks in a timely manner, build rapport with individuals from diverse backgrounds, and to support customer service goals by facilitating an environment that achieved objectives.
Recognized by management for anticipating problems and presenting effective solutions/recommendations, team collaboration and leadership, exceeding expectations, and consistently delivering outstanding results.

Associate Director of Financial Aid

Confidential

Leveraged communication, relationship building, and leadership skills to effectively counsel, advise, and guide students regarding all aspects of the financial aid awarding process. Directly responsible for analyzing financial data/information to determine eligibility and to make awards within federal, donor, and institutional guidelines.
Held accountable for generating reports including grades, enrollment status, and award status for compliance and eligibility of federal funds as well as for overseeing and maintaining student accounts and school records.
Exhibited strong organization, time management, and multi-tasking skills with ability to prioritize tasks. Used excellent interpersonal skills to work effectively with team members, students, faculty, and administration.

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Associate Director Resume Profile

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