Objective

I am looking to expand my already strong knowledge of the Microsoft related enterprise products. I Have a Strong ability to troubleshoot, and in depth understanding of Microsoft operating systems

Software I have administrated and supported in a Corporate environment:

• Microsoft Server NT4-2k8R2: Wyse Winterm S10, S70
• Microsoft Windows Desktop 95-7 Blackberry Enterprise Solutions
• Microsoft IIS Goodlink Enterprise
• Microsoft WINS QuickBooks
• Microsoft Active Directory Peachtree accounting
• Microsoft Exchange Timberline accounting
• Microsoft SSL Sonic wall
• Microsoft WSUS NetIQ
• Microsoft Office 2k-2k7 Surf-control
• Microsoft Terminal Server EMC SAN Clariion
• Microsoft ISA Server/Firewall EMC RSA Security
• Microsoft DNS server Dell Equalogics SAN
• Microsoft Group Policy Cisco Routers/Switches
• Microsoft Batch Netopia Routers/Switches
• Microsoft SharePoint Linksys Routers Wireless/Wired
• Microsoft SQL Belkin Routers Wireless/Wired
• Microsoft ISCSI Netgear Routers Wireless/Wired
• Falcoln Stor Backup Dell Routers/Switches
• CA - Brightstor Backup Castle Fax-Press
• Symantec Backup Exec 11d-12.5 Applied Systems Sales Software POS
• Veritas NetBackup Punch Panel Installations
• Linux Ubuntu Cat5 Termination
• Sun Microsystems - SunOne Directory LDAP GLIDM Greater Long Island Dental Meeting
• CA - Etrust Directory LDAP IP-KVM Installations
• CA Integrated Management DVR security system
• CA Etrust Antivirus Robotic Library Repair
• Symantec Antivirus Handhelds Blackberry, Sybian, Nokia,Motorola,Iphone, Palm
• Symantec Endpoint protection Mcaffee 8.5
• TrendMicro Antivirus Sophos
• Norton Internet Securities 2009 VM-Ware ESX-I
• VM-Ware ESX I 2.5.1 5.x VM-Ware V-Motion
• Vm-Ware Virtual Center Citrix XP, Metaframe, and XEN beta

Hardware I have worked with in a corporate environment

• Dell, HP, Compaq, IBM, SUN, and Digital Server Hardware Repair
• Dell, HP, Compaq, IBM, Toshiba, WISE, Acer, Asus, Toshiba, Gateway, and fuji desktop/laptop hardware repair

Employment History

Confidential

• Callcopy Call recording software integration specialist
• Microsoft SQL light administration
• Group Policy Management
• Microsoft Exchange server administration/migration/installation
• Desktop configurations
• WSUS deployment/configuration/maintenance
• RDS Configuration
• Trend Micro administration
• VmWare administration/configurations
• Documentation
• Customer support/Internal Support
• Dell hardware repairs server, desktop, laptop, tablet

Confidential

Sr. Microsoft Systems Administrator

• Microsoft SQL administration
• TVA Securities administrator
• VM-Ware Virtual Center Administrator
• Vm-Ware ESX administrator
• VM-Ware V-Motion Administrator
• NetBackup Administrator
• Blade Logic Update Services
• Backup Exec
• NetBackup

Confidential

• Microsoft Server 2008
• Configuration as well as migration from 2003 and 2000 to 2008 server
• Microsoft Exchange 2007
• Installations as well as repair quota's as well as mailbox size modifications
• Microsoft Windows 7
• Migrations as well as full builds for new desktop installations additions to AD etc
• Microsoft Active Directory 2k8 server
• Group policy modifications as well as account configurations
• Migrations including 2k,2k3 to 2k8 server
• VM-Ware
• Installations for new builds
• Configurations from hard servers to VM-Ware
• V-sphere 4.0
• Used for configurations of Vmware ESX server 3.5-4.0
• Symantec Endpoint 12.5
• Configurations installations and management to multiple new desktops including windows 7
• Symantec Backup Exec.
• Installations configurations and upgrades
• Microsoft SBS 2k8
• Fresh installations for new starting businesses including DNS modifications
• Dell, HP, Xerox printer configurations for Document management solutions
• Document management for SAN devices using these brands of business class scanners
• ISCSI Configurations
• Used to configure EMC Clarrion Devices other SAN Configuration Understood as well using the same technology
• Fiber configurations using Fiber switches
• for blade server connections to SAN EMC Devices
• Strong HP, DELL, Compaq, IBM, SUN and Digital Hardware Repair knowledge and Troubleshooting Skills
• Strong Desktop and Laptop Multiple brands Repair and diagnostic Troubleshooting Skills Windows and Ubuntu
• Strong Sales and customer service skills
• Strong understanding of cost effective solutions
• Strong Communication skills for non technical individuals who need IT help

Confidential

Consulted for multiple Bank's, Insurance companies, Transportation, Universities and other large enterprise companies

• Microsoft Server migration NT4-2k8
• I have worked on all server platforms, I have configured new installations, and maintained others.
• Desktop Security
• Group policy modifications, Firewall policy changes, Antivirus upgrades, registry edits, and a variety of other changes to make desktops more secure, faster and more safely functional.
• Group Policy Administration
• Performance and security modifications to keep things running smoothly.
• Active Directory
• New installations, Full configurations all the way though to the basic maintenance
• VM-Ware ESXI
• Installations, New OS installs and general maintenance
• Domain configurations
• Setting up PDC and BDC on the NT4 domains, configuring active directory trusts, adding desktops to domains.
• Virus Removal
• I have extensive knowledge of the NT based registry.
• Citrix administration
• Configuration of Citrix Metaframe server, Citrix Xen server, and citrix ICA clients.
• Exchange administration
• I have done installations, Configurations, updates, and maintenance
• Symantec Backup Exec 11d-12.5
• I have done installations, configurations, updates, and have reviewed log files to fix issues with BUE
• Brightstor Backup
• I have done new installs and full configurations to Robotic Libraries for automated backups
• Falcoln Stor Backup
• I have configured the ISCSI as well as software to correctly run the backups in intermittent backup status to stop delays during the business day.
• EMC SAN
• I have done hardware, and configurations to fix EMC SAN Clariion servers.
• Equalogics SAN
• I have setup SAN configurations for storage, using ISCSI as well as Fiber channel switches.
• Dell, HP and IBM server, Desktop, and laptop Repair
• I have done everything from Desktop, server, to Laptop repair, including motherboard, LCD, and chassis parts.
• Printer Repair
• HP and Dell printer repairs to Chassis, System boards, and maintenance
• Cisco Wireless Configurations
• Configured WPA security, included MAC filtration to allow only certain machines access, to further secure wireless access.
• BES Administration
• Fresh installs, as well as maintenance and in place upgrades. I have also configured all of the hand helds.
• Project management
• I have managed Major network upgrades. These mostly included full server, and lan setups.
• Sales associate
• Made some major sales for high dollar projects.
• Account Management
• Managed multiple accounts and functions of their networks, Stayed on top of all of the individual issues until they were completed correctly.
• Compaq Library Backup Management/Repair
• I have hardware and software expertise with configuration and hardware repair within the robotic Library itself.
• Microsoft Office Installations 2k 2k7
• Installations, configurations and modifications in order to gain performance with office 2k7 latency issues due to feeds.
• NetIQ monitoring software
• Configuration, and understanding of NetIQ as well as the changes that are incurred with upgrades, and updated drivers of the associated hardware.
• Working Knowledge of ISCSI
• Configuration and Port speed understanding with ISCSI
• Experience with Share Point
• Installation, configuration, and publishing share-point services.
• Server Automation
• Server automation by using Batch files, Group policy, and registry modifications.

Confidential

System Support Administrator, Windows Administration

• CA Integrated Identity Management
• Supported for Microsoft networks, configurations, and working with active directory, with a split trust to sun directory LDAP.
• CA Etrust
• Configured Anti-virus firewall to utilize ports needed for LDAP and Active Directory
• CA Brightstor
• Configured for Backup rights using IM
• Microsoft IIS Support
• Configured IIS to publish Http access to Integrated IM
• Microsoft Server 2k 2k8 Support
• Supported Server issues that looked as though they were the cause of the Identity management issues.
• Microsoft Active Directory Support
• Configured Active directory to allow LDAP access using IM
• Microsoft Exchange Support
• Configured Exchange to work with LDAP other then Active Directory
• Microsoft SSL configuration and support
• Configured LDAP to use Microsoft SSL to secure a connection
• SunOne Directory LDAP
• Configured it for a base for a virtual Identity Management Lab
• Etrust Directory LDAP
• Worked with Etrust LDAP to work with Active directory to troubleshoot issues with connection to Microsoft products.

Confidential

Windows Administration and Windows Based Network Security

• VM-Ware ESX 2.5.1
• Used VMWARE to run Virtual servers for testing of new updates and Applications so that running servers would not be effected by problematic server related issues.
• LAN Securities Anti-Virus GURU
• Symantec 10.0.1 server, full on configurations also 3500 desktops which never had any kind of antivirus became a year long project of pushing the antivirus, and cleaning machines as I went though them one by one.
• Project Management
• Took on project of antivirus configurations, also beta testing Vmware's new product of SAN running opporating systems.
• Microsoft Terminal Server Maintenance
• Configuration of Terminal server for remote access
• Microsoft 2k Server administration
• Installations, configurations, and management of server, and all running processes.
• Microsoft 2k3 Server administration
• Installations, configurations, and management of server, and all running processes.
• Microsoft XP administration
• Manged XP via Group policy and surf control
• Microsoft Vista Administration beta
• Worked to find upgrade path to Microsoft Vista from Microsoft XP Pro
• Microsoft Exchange Administration
• Installations, configurations, and maintenance to clean up storage on older exchange 2000 server.
• Microsoft Active Directory Administration
• Repaired Trusts between multi-domain configurations
• Microsoft WSUS
• Periodically would check for updates and decide what got pushed to where.
• Surf-control administration
• Configurations of new white, and black lists of websites to maintain security
• sonic wall administration
• Updated sonicwall as contract was expired re-flashed IOS
• Cisco Router administration
• Configuration and periodic log reviews to make sure things were still running at optimum speeds.
• Cisco Wireless administration
• Configurations and periodic checks to make sure wireless was still running secure.
• Documentation Management
• Scan to PDF, large files to be saved on the SAN, and filed away.
• Dell, Hp, and IBM Hardware repairs
• Laptop and Desktop repair, system boards, memory, LCD's and chassis fixes.
• Printer Repair
• Dell, HP, and Xerox printer hardware and IOS repair
• DCOM and ActiveX repair
• Configuration on Linux based systems to support Microsoft published applications
• Citrix ICA client configurations
• Configurations of Wyse winterms and installations to the IOS updates needed for performance increases
• Citrix Metaframe Server configuration
• Adding published applications and configuring printers
• Adding rights to active directory
• Goodlink Technologies Administration
• Updating and configuring new users, troubleshooting problematic issues
• Goodlink Device Configuration
• Configuring devices for goodlink email, repairing handhelds from lockup issues.
• BES configuration
• Blackberry server configuration, as well as device configurations
• Hand Held ActiveX Modifications Blackberry, Nokia, Sybex, Palm
• Handheld configuration of Active X and Java patches for testing with custom in house software.

Confidential

Microsoft Field Service Engineer

• Microsoft IIS configuration
• Configuring new websites and publishing updates
• Microsoft Server NT4 administration
• NT4 maintenance configurations and edits to run newer software not designed to run on NT4
• Microsoft Server 2000 administration
• Server configurations, updates, software installs and maintenance
• Microsoft Server 2003 administration
• Server updates, migrations, and repairs to BSOD issues due to viral infections
• Microsoft Exchange administration
• Exchange cleanups account migrations and performance modifications
• Microsoft Active Directory Administration
• Directory cleanups, structure organizations
• Microsoft Windows 2000 Professional administration
• Desktop migrations to windows XP
• Microsoft Windows XP Professional administration
• SP2 installations, configurations, and updates as needed
• Microsoft ISA Server/Firewall Configuration
• Full on server firewall repair, upgrades, migrations, and port adjustments
• HP Printer Configurations and Maintenance
• Print server configurations, Printer maintenance, and printer hardware repair
• Castle Fax-Press configurations
• 56K configurations and policy adjustments as needed to run software correctly.

Confidential

Sr. Windows Network Engineer Contract

• Custom Hardware configurations
• High end custom server builds
• Custom Desktop Builds
• High end Custom Gaming/Graphic artists desktops
• Microsoft Server 2000 Maintenance
• Fresh installations, administration, maintenance and updates
• Microsoft Server 2003 Maintenance
• Fresh installations, administration, maintenance and updates
• Microsoft Windows 2000 configurations
• Domain additions, configurations and performance modifications
• Microsoft Windows XP configurations
• Performance modifications, Virus repair and other recovery processes from BSOD issues
• Microsoft Active Directory configurations
• Configuration, maintenance and structure organization
• Microsoft Exchange Configurations
• Configured full exchange environments including outlook on each desktop
• Blackberry Enterprise Server Configurations
• Installed all Blackberry devices, and maintained blackberry servers
• Veritas Backup Exec
• Configured backups, setup jobs and maintained job sizes
• Microsoft DNS server maintenance cleaned up DNS records that pointed to nowhere.

Confidential

Windows Support - Phone Support Engineer

• Provide Blind support for Operational delays
• Provided phone support for a variety of reported issues
• Data center patches for viral outbreaks
• Provided support for entire data center of a worm outbreak
• Configuring Pop accounts
• Configured POP accounts running on an exchange 5.5 server
• Configuring 56K dial-up accounts
• Walked clients though configuring dial up accounts
• Microsoft Windows XP Maintenance
• Walked clients though maintaining windows with updates and service packs
• Microsoft Windows 2000 Maintenance
• Walked clients though adding files to Winnt directory to include some xp functions
• Troubleshooting DOS attack issues
• locating Dos attacks, and possible issues with ping of death
• Configuring Cisco
• Configuring Cisco Routers and switches
• Configuration of Projector system
• Custom brackets designed for mounting a projector system
• Configuration of DVR security system
• Installed IP based DVR system on a 2k3 server
• Installation of IP-KVM system
• Configuring the IP KVM system, adding reservations the the DHCP list for static entries to be used for the KVM system.
• Configuration of Netopia Routers
• Configuring the Netopia Routers and Switches then bringing to the location
• Configuration of SonicWall
• Configuring the SonicWall for use, also running updates in out of contract SonicWall firwalls.

Confidential

Sales associate, Windows Server Management

• Accounts Payable
• Worked with paperwork and organized sales information
• Bookkeeping
• Worked with paperwork, kept records, taught owner how to work toward paperless and store files on the server
• Project management
• Worked on maintenance projects for inventory, as well as desktop and server updates
• Microsoft WINS Configuration
• Configured updates, and also removed old records
• Microsoft DNS Management
• Worked with DNS and kept the records clean
• Applied Systems Sales Software Installation and Maintenance
• Troubleshot a series of issues with POS software running on an xp OS,
• Located issue to be with antivirus software
• Created a rule in the protection which fixed issue

Confidential

Windows Desktop administrator

• Windows 2000 Professional
• Installed and configured windows desktop systems for new sales
• Windows NT4 Workstation
• Installed and configured new installations, as well as maintained systems already running.
• Windows 98SE
• Installed and configured new installations, as well as maintained the systems already running it.
• Windows 2000 Server maintenance
• Maintained server related issues with operating system
• Microsoft NT4 Server Maintenance
• Maintained server related issues with operating systems
• Linksys Router Configurations
• Wireless configurations
• Belkin Router Configurations
• Wireless and wired configurations Static and DHCP
• Netgear Router Configurations
• Wireless and wired configurations Static and DHCP
• Virus Removal
• Norton antivirus, and Symantec 6.0
• Dial-up Installations AOL Configurations
• Installing AOL Dialup accounts on desktops
• Custom Hardware Built PC's and Servers
• Custom high end Gaming and Graphic Design machines.
• Printer Repair
• HP printer hardware repair
• Terminated Cat5
• Made cables for use in new networks
• Punch Panel Installations
• Wall mounted and wired Punch panels
• Worked on the server side of GLIDM Greater Long Island Dental Meeting
• Worked with developer on GLIDM

Current Projects

• Actively working toward getting my MCM for 2008R2 Enterprise Server
• Beta Tester for Microsoft products
• Beta Tested Windows Vista
• Beta Tested Windows 7
• Beta Tested Exchange 2k10
• Beta Tested Office 2k10
• Beta Tested Server 2008 R2
• Working on reverse engineering XP to use Flash memory for performance modifications using NT4 and Vista
• Learning Ubuntu Desktop Linux
• Learning Ubuntu Server Linux

Intermediate experience with:

• Tomcat Java applications server
• SUN Directory LDAP
• Linux KDE, Gnome administration
• Apache Internet Information Service
• HP Blade server administration

Hardware Repair:

• Dell Laptop D series hardware repair
• Dell Laptop Inspiron series hardware repair
• Dell Desktop GX series hardware repair
• Dell server all hardware repair
• HP/Compaq laptop hardware repair
• HP/Compaq Desktop hardware repair
• HP Blade server hardware repair
• HP Server hardware repair
• Compaq Tape library repair
• Clone Desktop/Laptop hardware repair
• SUN server hardware repair
• Cisco Router/Switch hardware repair
• EMC San hardware repair