PROFILE

Detail-oriented SharePoint Architect and Developer with 15 years of experience supporting servers, networks and mission critical applications. Seeking a SharePoint Architect/Developer position that will utilize my diverse experience in enterprise class hardware, operating systems and network support to further my pursuit of the Microsoft Certified Master Program for SharePoint

BUSINESS SKILLS

• Technical Leadership
• Business Process Analysis
• Disaster Recovery Planning

Project Planning

• Trending and Statistical Analysis
• Documentation and Process Analysis

TECHNICAL PROFICIENCIES

All Windows OS's

Microsoft SQL

DEC Tru64 Unix

Linux Red Hat Enterprise

Win Server 2003/08/12

VMWare

OpenVMS

NetApp

SharePoint 2007/2010/13

MS Exchange

Alpha Servers DEC

SharePoint Designer

KEY ACCOMPLISHMENTS

Technical leader with successful project coordination experience.

As a Senior Systems Engineer

• As one of many projects, lead the migration of the DAP system from a fiber backbone to an Ethernet based backbone. The DAP platform is comprised of 3 geographically diverse sites each containing three 4 node OpenVMS clusters which provides the call routing instructions for the entire VZB/MCI long distance switch network.
• As team lead for the DAP was responsible for coordinating all actions during the 6 month design and testing phase which involved all 14 of the various network, switch and development groups supporting the platform. As this was the private network which transported calls from the front end servers to the database servers, any disruption would affect 1/3 of all calls on the MCI network.
• Developed and lab tested the migration plan which comprised over 9000 man hours from 5 different groups. Prepared a implementation guide, back-out plan and full post installation check out procedures to ensure each of the protocols and 45 different call types and database lookups were functional prior to placing the system back in production.
• Successfully implemented changes in a 1 year rollout with no significant issues or outages.
• Strong problem solver. Subject matter expert for advanced systems issues.
• Provided resolution for complex escalated issues, including acting as liaison for MCI our Fortune 100 clients for design issues and for outage situations for systems with downtime loss on the order of 10,000 per minute, and average revenue income of 4 m per day.
• These systems support over 300 million calls and 1 billion online lookups per day.
• Recognized with an Ovation Award for quickly identifying and resolving a corrupted database record which caused one of the only complete outages of the DAP system.
• Sought out by management for complex issue resolution and guidance in determining technical direction.

Proven ability to provide effective technical direction.

• Designed and implemented migration of over 1 TB of data and 2 SP farms on different enclaves to new HA and DR compliant server farm. Built out 4 Tiered recovery model comprised of VMWare clones, DocAve item recovery, SQL/SP backups and Nutanix based site failover to provide multiple data recovery options.
• Built 200 line custom script to automate migration of data from site to site collections and re-wrote Air Mobility Request solution which provides scheduling for all military flights throughout Afghanistan.

CAREER EXPERIENCE

Confidential

Senior SharePoint Architect/Developer

• SharePoint Architect responsible for all aspects of the 16 server SharePoint farm at the US SOCOM HQ in Kabul. SOCOM Command supports and coordinates all SOF operations throughout Afghanistan, comprising all the CJSOTF, SOJTF, ANASOC, Task Forces and other elements of SOF operations, approx 20k personnel country wide.
• Responsible for migration of 3 different SP farms on multiple enclaves to new farms in new data center in Bagram. Designed and built new farms using HP Proliant blades and Nutanix servers with NetApp, Data Domain and EMC storage solutions. Implemented DocAve DR and VMWare disaster tolerant High Availability solutions for all 3 farms. Farms consist of heavily customized and branded sites with significant custom designed solutions which performs critical functions such as enabling tracking of missions in real time and automation of most divisions daily tasks. Running SharePoint 2010 on Win Server 2008 R2 and SQL 2008 R2 on VMWare 5.1 with significant number of custom built web parts and custom branding.
• As Architect designed and built the server farms and designed and implemented the migration plan and pre-migration test platform to migrate all data and custom solutions to new data center for Special Forces Command. Developer role encompassed developing solutions with SP Designer and Visual Studio for workflow design, custom automation, KPI's, BI and other custom requirements as needed.
• Designed and built new farm to upgrade the existing farm infrastructure from ad hoc hardware which was overtaxed to a new fully disaster tolerant hardware platform, as well as scale up to support the increased usage of the farm in critical day to day operations.
• Upgraded from 6 physical server farm , to VM based 12 server farm, consisting of 4 WFE, 3 AS servers, separate Index and Search servers, with dedicated SQL Reporting Services server and a HA SQL Cluster backend, with off site, warm standby SQL cluster utilizing log shipping for a 1 hour DR solution.
• Built out 3 tiered development, Near Production farm which is synced weekly with production data to allow for pre-deployment and custom web part development, along with a change management solution.
• Increased IOPS to over 10k for SQL by going to SSD based Nutanix cluster eliminating performance issues which had been causing a load time for the home page of almost 1 minute down to 15 seconds.
• Rebuilt key XSLT web part on home page which was using post query filter elements to an extremely large list, to a SPQuery based custom web part reducing total query time from 45 seconds to 5 seconds. This resolved a 6 month old recurring problem for the web part wherein it would exceed the SQL query timeouts for web parts, fail to load and would then necessitate a manual application pool reset.
• Built 200 line PowerShell script to migrate existing Sub-Sites into Site Collections which automated the process of creating all the custom CSS, Master Pages, Themes as well as install and active the required custom Features/Solutions and farm based InfoPath forms required to allow the new Sub site to be the Site Collection root.
• Built custom Visual Studio form for the Reporting Services solution for the ALP program which is seen by highest levels of government. This maps out all ALP units through the country via forms based entry into a map by province and finally outputs to pdf for dissemination.
• Built custom SiteMap provider to support an xml based menu system to provide Global Navigation across all the different Site Collections in the farm.
• Built custom master pages utilizing RSS feed links to pull data from remote sites, parse it and re-display it on our sites.
• Re-wrote custom Google Earth solution which takes coordinates from a form from mission commanders and then generates KML files which are displayed on custom Google Earth map to show all past, active and concurrent missions.
• Built form based SP solution for Air Mobility Requests which is used to schedule all flights across AFGN. Solution accepts requests, passes them to Air Command for processing and allows cargo masters and 7 other groups to quickly build out flight plans for all the cargo. This solution eliminated a 30 page excel worksheet using email work process and trimmed flight planning time down from 18 hours to 2 hours
• Built out custom solution for CG which would auto-download and cache the site whenever there was a connection for his command team so that while traveling he would have access to all latest content.
• Implemented FAST search servers with optimized custom Scopes across the farm and for specific Mission Trackers which allowed CJ3 operators to quickly collate sets of data across the local farm.

Confidential

Applications Manager-SharePoint Architect/Developer

• Official title was Applications Manager, however primary role was as SharePoint Architect and Developer, which comprised 90 of job duties. Was also responsible for all servers and custom applications at the US Embassy in Baghdad. This was in support of over 30k total personnel, comprised of State Department, aspects of the DoD, various other US Gov Departments i.e. FBI, Justice Dept, Commerce, ect. and contractors throughout Iraq.
• Environment consisted of HP Proliant servers running Windows 2003/08 and SharePoint 2007/2010, Exchange 2003/7, VMWare, FilesX, and a host of custom built ASP and .Net Web applications. Also some Linux based systems for backup and disaster recovery.
• Key role was Architect/Developer for the SharePoint farms which linked the different departments hosted at the Embassy. Developer role encompassed developing solutions with SP Designer and Visual Studio for automation, KPI's, BI and other custom work flow solutions.
• Designed multi-stage implementation plan to consolidate and migrate 3 separate existing SharePoint 2007 farms with various complex workflows and automations into one multi server farm configuration.
• Developed business justification which resulted in purchase of 1M NetApps solution and designed the migration of the various physical servers to the VMWare based NetApps solution.
• Resolved daily crashes resulting in SP outages that had been occurring for over 8 months prior to my arrival shortly after taking position.
• The second stage of the project involved migrating the newly consolidated SharePoint 2007 farm to Windows Server 2008 /SharePoint 2010. Built multi web front end server configuration and application servers with clustered SQL servers for the backend. Migration was completed with no significant down time.
• Migrated multiple customized 2007 workflows and automations as well as customized 3rd party web parts which had to be converted for SP 2010.
• Designed and implemented AvePoint backup solution for non-intrusive recovery of full site collections as well as granular individual list item entries through a one year recovery window.
• As part of consolidation effort designed new site taxonomy and custom content types prior to migrating existing data.
• Due to large number of discrete organizations with widely varying business and security requirements, implemented tiered departmental SC. Worked with heads of each of each dept and with stakeholders to solicit their business requirements and design custom sites for each of the major bureaus.
• Built wide variety of custom workflow solutions and custom web pages using SharePoint Designer and Visual Studio for the various sections.
• One of the custom InfoPath workflow solutions that was built, was for the Security Clearance Verification for RSO and DSS is now being implemented across all Embassies worldwide.
• One custom solution involved creating an information continuity master site to allow tracking of major DoS initiatives for the Ambassador's DCM Team which rolled across all major government entities residing at the Embassy. The solution involved creating a custom SC composed of hand built master and subpages using Visual Studio to access data input into 4 major areas, with over 30 independent sub groupings each with their own item entry forms page. Master page allowed custom list view data parts driven by query string selectors which could access any lists across the site collection via a custom web part.
• As lead for the migration of DoD data to the DoS, for the DoD drawdown and transition, interfaced with DoD counterparts and built out data migration plan for 20 TB of data.
• Resolved issues with the DoS bare metal server backup solution, FilesX, which comprised over 40 terabytes of storage on multiple cross redundant JetStor storage shelves and controllers.
• Implemented over 100 TB of additional storage capacity to alleviate monthly storage failures due to increased usage for file servers and systems.
• Resolved long standing performance lockups on the Exchange servers by upgrading the single processor HAL to the correct Multi Processor HAL in situ with no impact.
• Wrote custom vbscript which queried AD to retrieve list of users then calculated their last logon time. Script then searched out all the users remote user directories on the file servers to calculate total disk size and number of files per user folder and built an html report showing highest data usage by users as well as folders of users with login times in excess of 9 months to allow reclamation of file server space. Due to unlimited data size restrictions for remote folders, some user sizes would easily surpass 20 gigs per user depending on the rank of the user. With over 30k users this required constant oversight and maintenance for the file servers.

Confidential

Senior Systems Administrator /SharePoint Administrator

Sr. Systems Administrator

• to remote FOB's for the Iraq Centcom Domain. The environment consisted of Windows 2003/08 servers running Exchange 2003/07 on Dell Power Edge servers on the military NIPR and SIPR networks.
• Migrated the CMN Coalition Network users, workstations and servers from a private domain/network onto the NIPR and SIPR military networks and Iraq Centcom AD domains as part of a complete network refit for the CMN project.
• Assisted in implementing VMWare for select DC's and Exchange servers as part of Iraq Centcom Network upgrade.
• Built Retina scanning server and setup both custom scripts as well as used Languard to scan and patch all servers and workstations across CMN.
• Built SharePoint 2007 server for use by remote elements as well as internal CMN information sharing.
• Customized the number and type of mandatory GPO pushes from the primary military domains to optimize boot and login times over the high latency satellite links. Reduced login time from over 15 minutes to 2 minutes.
• Found security permissions issue which affected classified documents across the entire Iraq domain for AUS, GBR and CAN user accounts. Worked with the Iraq Enterprise Admins to get solution tested and implemented.
• Received Award from the 50th Signal Unit for efforts in migrating servers to the CMN network.
• Received 2009 Above and Beyond Recognition award from ITT.

Confidential

Subject Matter Expert

• Supported platforms providing communications for over 300 million calls and 1 billion lookups daily. Despite heavy call volume, maintained the lowest FCC reportable outage rate among large carriers. Highly visible, extremely mission critical environment. Left company to pursue opportunities overseas for the DOD.
• DAP platform Team lead and senior engineer for the Data Access Platform. System was developed in house by VZB formerly MCI and has one of the fastest proprietary databases in the world, performing over 19 million lookups every 5 minutes. It provides the backend database and intelligence for every call which traverses the VZB switch network. It also enabled all the functionality for all other Intelligent Call Processing platforms developed by VZB for their Enterprise customers. System uptime was a true 99.999 percent. Was involved in every aspect of system design, support and maintenance for the platform.
• Among other contributions, wrote over 10k lines of DCL script which pulled and performed various logic functions on the error logs in order to isolate and trend difficult to find call processing and system errors. Data was pulled out of the system logs and outputted to a SQL database for final polling and display into a custom web page for monitoring and troubleshooting.
• NGSN Platform - Maintained approx. 1300 servers running the proprietary NGSN application on Tru64 Unix and Linux OSes across 22 different data centers. NGSN provides the voice menu platform for Fortune 100 business clients such as BOA, Microsoft, Chase, Citibank, NASDAQ and Wells Fargo. Assisted in implementing and adapting Nagios as a secondary alarming system for the platform using TCL and Expect scripts to login to all 1300 servers across the US every 15 minutes and pull data back for output to custom PHP based web interfaces.
• Lead engineer for the VZB custom Genesys ICR product and its integration into the MCI network which allows routing calls at the national level. Designed and wrote shell scripts which could poll all the various Genesys call processing logs for each leg of a call as it progressed through the application and then assemble it in a coherent call trace. Developed procedures for handling LSM based mirrors on its RAID 50 configuration for system administrators to easily re-groom disk drives. Customers included Bank of America, GE and Wells Fargo.
• Provided support for the one of the largest implementations of Cisco Call Manager in the country for the Social Security Administration. This routes up to 1 million calls per day to 10 thousand agents at 19 different call centers across the US. This was a custom solution designed for the SSA by MCI comprised of 120 Windows 2003 servers running on HP Proliant servers with a dedicated T3 backbone rail for a hot failover configuration.
• Implemented SSH,SCP across all OpenVMS and Unix platforms during a 1 year rollout. This included rewriting all scripts to use encrypted passwords pulled from a MySQL database.
• Responsible for working with the senior network admins of Fortune 100 companies to resolve complex TCP routing issues between the VZB network and their internal networks. Resolved issues down to the frame level for extremely large and mission critical time sensitive call routing applications, including one platform with a 500 millisecond roundtrip time limit.
• Received 6 Ovation Awards and for outstanding service and contributions during tenure at MCI/VZB.

Confidential

Owner / CIO

• Designed and implemented a new POS software server and file server system for an 8 million per year high end men's clothing business. Integrated and migrated all existing applications. Migrated their SQL based Great Plains business accounting package to new server. Implemented Exchange server to provide public OWA access and Blackberry active sync features and secured all of these on public internet with Cisco PIX firewall.
• Implemented SharePoint 2007 solutions featuring custom written workflow solutions and CRM integration pulling statistics and associated data from existing customer databases MS Dynamics and SQL 2005 for use by the advertising, accounting and sales teams.
• Designed and implemented a new firewall, server and network system for a 5 million per year security company. Configured and setup their Exchange server to provide OWA, Active Sync and remote secured VPN access. Setup disaster recovery backup processes and procedures.

Confidential

Software Support Engineer

• Provided systems consulting services for Microsoft under contract to Stream.
• Provided 1st 2nd tier support for end-users and Engineers for the Microsoft Operating system contract for Microsoft as well as support for Dell and Compaq software and hardware contracts. Received in depth Microsoft proprietary training on the Windows operating systems.
• One of 20 Engineers selected from a pool of 600 to form the start-up team providing Windows and hardware support for a new Dell Corporate and Government contracts division.
• Created and taught technical training courses for groups of up to 20 new engineers. Trained engineers on Microsoft products and tools for NT and Windows 2000.

Confidential

Computer Engineer

Provided on-site support for a wide variety of IBM servers, desktops and laptops as well as select Compaq and Hewlett Packard systems. Installed networks and provided network and server based troubleshooting.