SUMMARY

• Installed Jira Core and Jira Software(various versions from 6.X) on Linux, and Windows Servers
• Responsible for planning and executing upgrades to Atlassian systems (Confluence, Bamboo and Bitbucket).
• Created projects in Jira and assigned Jira Agile boards.
• Responsible for creating complex JIRA workflows, adding Conditions, Validators & Post - Functions, and used Advanced scripts (Groovy & SIL Programming) to extend workflow capabilities both front-end and back-end for large enterprise JIRA environments.
• Managed Users, Workflows, Groups and Projects in JIRA
• Worked on confluence- Assigned user personal space and aided in using Confluence
• Created Custom workflows, custom screens, Screen schemes and custom fields on Jira
• Worked on Customization and Maintained existing custom Plugin/Add-On code base & advanced scripts (Groovy & SIL Programming).
• Worked on setting up Field Configuration Schemes, Permission schemes and Notification Schemes.
• Created events, email notification schemes and assigned project roles on Jira
• Worked on Bamboo- Built triggers and Built dependencies
• Installed various Jira plugins/add-ons such as ScriptRunner, CPRIME Power Scripts, Jira Charting Plugin, the connector for Microsoft project and Jira Misc. Custom fields
• Migrated Jira across environments and worked on Jira database
• Strong knowledge on JIRA administration, and JIRA Service Desk
• Strong knowledge on Atlassian Crowd for central identity management
• Created users on Active Directory and Atlassian Crowd, synched the users on Jira, Confluence and assigned groups and spaces
• Implemented Agile craft tool to communicate roadmaps for visual clarity and cross functional Alignment.
• Expertise in building reports in live and real time (cross team reports) using Agilecraft.
• Managed environments DEV, QA, UAT and PROD for various releases and designed instance strategies
• Experience in automating of scripts, software builds, and deployments.
• Strong knowledge on system administration and configuration of Atlassian Tools
• Worked on Confluence plugin development: Macro, user macros and UI development
• Worked on JIRA and Confluences SSL Troubleshooter
• High-quality experience in Linux-based operating systems like (RHEL and Ubuntu).
• Experience on complete software development life cycle (SDLC) with software development models like JIRA, Agile Scrum Model, Prototype model & RUP, Waterfall model.
• Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments
• Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build-related issues for different products and versions
• Experienced in Build Tools like IBM Build Forge, Jenkins/Hudson, Continuum, Cruise Control, Maven, ANT and Shell Scripts.
• Exposure to Client Interaction and User-Requirement Analysis.
• Extensive experience in working with non-JIRA users to analyze, implement the use cases & setup the JIRA according to customer's business needs.

TECHNICAL SKILLS

Operating Systems: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS

Database: MS SQL Server, Oracle 10g and 9i, PL/SQL, and Enterprise

Scripting Languages: Groovy, SIL Programming, Shell, XML, HTML, Batch script

Tools: MS Office Suite, OPNET

Build Tools: ANT, Maven, MS build, Cruise Control and Hudson

SCM Tools: CVS, SVN, GIT, Clear Case, TFS 2010, Star Team, Perforce

Processes: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS

ALM Admin Tools: Jira, Green Hopper (Jira Agile), Bamboo, Fisheye, Crucible, BitBucket, Crowd

Application Server: WebLogic, JBOSS

Web Server: Tomcat, Apache Web Server

PROFESSIONAL EXPERIENCE

Confidential

JIRA / Atlassian Tools Administrator

Responsibilities:

• Installed, configured, maintained, and enhanced the Atlassian systems
• Worked as JIRA administrator for enterprise.
• Managed tools including the Atlassian Suite (Confluence, Crowd, Bitbucket, Jira, Fisheye), test plan management tools and other tools as determined to support the Advanced Engineering team.
• As the Atlassian application administrator, responsible for Confluence Spaces and JIRA integration projects, workflows, permissions, users, etc.
• Worked on a queue of JIRA tickets to address system issues, user requests, etc. on daily basis.
• Installed CPrime Power Scripts add - on and managed the SIL Scripts (Validators, Post-Functions)
• Managed Jira workflows, screens, fields and projects and Worked on Jira customization as needed by projects
• Worked on Jira and Confluence upgrades and managed plugins
• Worked in Agile project management with Jira
• Worked with JIRA to enable custom workflows, fields, dashboards and reports
• Utilized Bitbucket and Bamboo to help the team with all release and configuration related tasks around software builds into pre-production and production environments
• Customized and Maintained existing custom Plugin code base & Advanced scripts (Groovy & SIL Programming).
• Created complex JIRA workflows, conditions and setting up and maintaining JIRA, using Advanced scripts (Groovy & SIL Programming) to extend workflow capabilities both front-end and back-end, for large enterprise JIRA environments.
• Worked with Product owners (Customers) directly so that they can fully leverage the power of JIRA & other Atlassian products like Confluence for successful product Adoption.
• Customized Structure creation for each project team.
• Created Custom Fields in Jira required for Salesforce Integration.
• Worked on Mapping Jira custom fields to Salesforce Case and other salesforce object.
• Migrated data from Jira to SFDC.
• Connected Jira to Taylor Communication s Time Tracking Application called ETT (Enterprise Time Tracking) using REST API calls from an Easy Integrations for JIRA add-on/app.
• Consumed REST services in JIRA using Webhooks to notify ETT application
• Developed Custom plugins for confluence, upgrading existing Plugins to latest confluence required format.
• Successfully set up build plans using Atlassian Bamboo to poll for changes and fetch source code from remote Git repository, build the entire application and finally deploy it to integration environment.
• Worked on Setup integration of Bitbucket with JIRA and Bamboo in order to access related code changes and builds when browsing a build result and a JIRA issue.
• Managed users, groups and permissions as per business requirements
• Created JIRA projects, templates for multiple projects, workflows, screens, fields and other administrative activities

TECHNICAL ENVIRONMENT: Jira 7.x/8.x, GIT, SVN, Groovy, Linux, J2EE, Groovy Scripts, MS SQL Server, Confluence, Crowd, Bitbucket, Fisheye, SIL Programming.

Confidential

JIRA Administrator

Responsibilities:

• Configured end to end Jira software to meet client s requirements
• Worked with stakeholders to document and determine new features for deployment
• Created, managed and supported all administrative functions associated with JIRA
• Created new projects in JIRA, customized project dashboards by adding gadgets, managed user access and add - ons
• Added custom workflow integrated to custom fields and screens to perform automate project flow among different departments.
• Evaluated and managed the usage Atlassian add-ons to meet team and business needs
• Designed & Managed complex Jira/Confluence queries, dashboards for operational/performance reporting metrics and status reports
• Understood system architecture of upstream and downstream impacts when implementing solutions
• Committed code changes written in ScriptRunner for custom groovy scripts utilizing ScriptRunner to create an automated and dynamic ADSS request form.
• Installed Add-ons such as Craftware Search linked issues for Jira, JSU Automation Suite, iDalko Table Grid Plugin, Smart Attachments and Cprime Power Scripts
• Used JMWE add-on Groovy Validators in JIRA to make a particular custom field mandatory within the workflow.
• Good Understanding of "Rally and Jira level fields/ Hierarchy for both applications" to map and create new custom fields and screen in JIRA.
• Worked on Migration through "Rally to Jira Connector" to make sure we achieve linking between both Folder to Test Case and User Story to User Story same present in rally.
• Worked on Jira Screen Mapping, Workflow mapping, User management to make sure we have same setup in new Jira system available same as rally.
• Worked on Setup JIRA Service Desk, Request Types, Service Desk Forms, Queues, SLAs, Reports
• Worked on Support JIRA Service Desk and act as an agent.
• Worked on Integration of Tempo Time Tracking Tools in JIRA.
• Managed all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications
• Created and Maintained Subversion Branching, Merging and tagging across each production release and perform builds using Jenkins Continuous Integration using maven Build scripts.
• Created and modified scripts to migrate data from Rally to Jira tool.
• Expertized in using ScriptRunner for JIRA to run groovy scripts, administration / maintenance of scripts, powerful JQL functions and scripted fields.
• Created and maintained technical documentation and user-guides
• Conducted user-training and help-sessions for new features or implementations

TECHNICAL ENVIRONMENT: Jira 6.x/7.x, Maven, Bitbucket/Stash 2.x, Rally, ScriptRunner, Crowd 2.x, GIT, UNIX, Linux, J2EE, Jenkins, PERL, Shell Scripts, SQL Server, Windows/NT

Confidential, Las Vegas, NV

JIRA / Atlassian Administrator

Responsibilities:

• Installed and configured various Atlassian Tools (JIRA, JIRA Software, Confluence, Fisheye & Crucible, BitBucket, Bamboo, Crowd)
• Integrated Confluence, BitBucket, Fisheye & Crucible and Bamboo with JIRA
• Worked on Add - ons such as Tempo, Jira Capture, Jira Agile, Service desk, Portfolio and QA Symphony.
• Used Jira Portfolio for reporting and building several charts such as Gantt Charts.
• Worked on setting up JIRA Projects, Issue type, Workflows, custom fields, Field Configuration Schemes, Permission schemes and Notification Schemes.
• Customized JIRA dashboard by adding gadget, manage user access and add-ons.
• Worked on Setup Confluence spaces, knowledge bases, create templates and permissions
• Created source control tools, branches, pull requests.
• Successfully set up build plans using Atlassian Bamboo to poll for changes and fetch source code from remote Git repository, build the entire application and finally deploy it to integration environment.
• Worked on Setup integration of BitBucket with JIRA and Bamboo in order to access related code changes and builds when browsing a build result and a JIRA issue.
• Worked on Setup and configured Fisheye with Crucible to connect to mercurial repositories and index code changes along with the option to perform code reviews and integrated with JIRA.
• Worked on Setup of Git revision control system on Atlassian BitBucket and local development environments.
• Worked on Setup of Crowd for user management
• Configured secure database in PostgreSQL, create database users with appropriate privilege on the database
• Point of contact for set-up, maintenance and ongoing development of build/ integration infrastructure
• Created projects in JIRA, customized project dashboard by adding gadget, manage user access and add-ons. Add custom workflow integrated to custom fields and screens to perform automate project flow among different departments.
• Created WiKi spaces in Confluence, update documentations, add JIRA issues to personal Confluence page.
• Setup LDAP Directory in Crowd and also Integrated and configured Jira with Crowd Integrated and configured Bamboo with Jira
• Resolved issues as they arise with JIRA Projects and Confluence in coordination with JIRA hosting partner team.
• Created JIRA and Confluence user guide, admin guide, workflows, screens and other administrative activities.
• Integrated JIRA projects with Confluence Pages and construct Confluence pages
• Integrated Confluence with Fisheye, CVS with Jira, Imported issues from CSV into Jira. Published Jira gadgets and dashboards on confluence page.
• Worked on Setup integration of Stash / Bitbucket with JIRA and Bamboo in order to access related code changes and builds when browsing a build result and a JIRA issue.
• Worked on Setup and configured Fisheye with Crucible to connect to mercurial repositories and index code changes along with the option to perform code reviews and integrated with JIRA.
• Worked on Setup Git revision control system on Bitbucket and local development environments.
• Worked on Atlassian maintenance support for - Atlassian JIRA, Stash / Bitbucket, Agile, Tempo Time Tracking, Confluence, Service Desk, Fisheye, Crucible, Bamboo, Service Desk, SVN, and GIT.
• Customized Atlassian JIRA 6.2.2 and Atlassian Confluence 5.5.6 by developing various plugins, event listeners and scripts in Java, JavaScript, Groovy Script, Jelly Script and JSON.
• Worked with cross-functional teams to support JIRA and Tempo in ways that will help them improve their business process.
• Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields.
• Enforced inclusion of JIRA ticket ID in commit messages to ensure mapping of each feature to the corresponding feature branch in Bitbucket.
• Setup Single Sign on between Jira and Crowd
• Developed server-side scripts to customize GIT and integrate it with tools like Gerrit, Bugzilla, JIRA and Jenkins.
• Created and Maintained Subversion Branching, Merging and tagging across each production release and perform builds using Jenkins Continuous Integration using maven Build scripts.
• Modified all screens and add custom fields to better align with current process

TECHNICAL ENVIRONMENT: Jira 5.x/6.x, ANT, Maven, Stash 2.x, Crowd 2.x, Confluence 3.0.x, Bit Bucket, Fisheye, GIT, UNIX, Linux, J2EE, iLog JRules, PERL, Shell Scripts, PostgreSQL, Windows/NT