Field Engineer Resume Profile
Skills:
Windows NT/XP/VISTA/WIN7/200x Desktop and Server Active Directory Installation and Management/Group Policy administration Citrix Metaframe QNX Visual Basic 6.0 .NET ESX VMware setup and administration Checkpoint, Sonic Wall and Barracuda Firewall and Spam Filtering MS Exchange all versions Cluster and stand-alone environments design/construct/administer MS Office 97/200x MS Project 200x MS Visio 200x Project management Data Center Operations SQL 2000/2005 Ethernet LAN/WAN design TCP/IP SCCM/MOM/SMS/Altiris EMC San Storage Contract bidding and negotiation
History:
Confidential Senior Windows Administrator
- Contracted to Detroit Public Schools through Sync Technologies as Windows Network Administrator.
- Administer and support Windows 2000/2003 Server network for approximately 120,000 users and 350 servers, 4 domains
- After hours support 24x7x365
- Provided presentations and reporting to CEO on as-needed basis
- Installation of software, research and testing of new software
- Administered and maintained SQL server farm
- Designed and installed SharePoint services for internal district use
- Deal directly with end-users to resolve their workstation problems
- Replacement of hardware as required - Server builds, repairs and deployments
- Level III Support for Help Desk
- Disaster recovery assessments
- Evaluation and design of asset management software for The District SCCM/MOM/Altiris
- Assist in design and draft of Data Center procedures for The District
- Lead designer for the evaluation and design of converting to MS Exchange in The District
- Responsible for the IT departmental responses to state auditors
- Assisted in development of methods for rapid deployment of user workstations and software
- Project management
- ERP Upgrade design and deployment assistance
- Deal directly with top level management of The District for various issues on an as-needed basis
Confidential
Network Analyst
- MDT is a Credit Union hosting organization which hosts the IT services for Credit Unions and their branches nationwide.
- Administer and support Windows 2003 Server network for approximately 1,200 users and 50 server network
- Solely design, administer and support Microsoft Exchange 2003 Enterprise Cluster with 1,200 users
- After hours support 24x7x365
- Negotiated maintenance contracts for hardware and software
- Installation of software, research and testing of new software
- Set up and maintenance of a test lab
- Disaster Recovery, to include SAS70 testing in Philadelphia PA, as well as the procedural testing, documentation and implementation
- Investigate any suspected security breaches or attempts at such of Credit Union networks
- User workstation set up and deployment
- Software and hardware inventory upkeep
- Assist users with their e-mail issues via phone, e-mail or fax
- Deal directly with end-users to resolve their workstation problems
- Replacement of hardware as required
- Confidential Network Administrator
- Contracted to Detroit Waste Water Partners through Consulting Engineering as Network Designer and Administrator.
- Designed and constructed viable network for approximately 70-100 users including construction and installation of the Compaq servers and cabinets
- Altiris asset management administrator
- Install and configure the UPS power systems, Windows 2000 Server software, and user workstations
- Developed methods for rapid deployment of user workstations and software
- Provide day to day support for on and off site users to include set up and installation of workstations and train users
- Implemented virus protection, firewall control and maintenance and disaster recovery systems
- Web site development and design, maintenance, train web site users, and troubleshoot
- Fully designed, installed and administered MS Exchange 2000 for 150 users.
- Implemented web access for email for employees and contractors
- Set up, configure and implement a Citrix Metaframe remote server for use by partnership employees located offsite
- Installed, configured, and maintained an SQL 2000 database server
Confidential
Contractor to General Dynamics Land Systems Division
- Contracted to General Dynamics/CSC Corp for desktop migration support.
- Three week contract to assist in email conversion program from Cc:Mail to Lotus Notes R5 for 200 plus user environment
- 800 world wide Help Desk call taker for email and network related issues, with special requests for aide to VIPs worldwide
- Performed direct troubleshooting and repair of users PC's up to and including cabling and hardware replacement.
- Gave technician and network server Administrator training via hands on and video conferencing training sessions for up to five cities in one conference
- Assist permanent Lotus Notes administrators with special problems, as needed
- Palm Pilot III and V network integration, Bio Metric finger print recognition research, testing of various software and hardware with regards to network integration and compliance
- Created web pages for training and documentation as well as documentation for configurations of hardware and software
Confidential
Field Engineer
- Teletrac started as a stolen vehicle recovery service then shifted to fleet management operations.
- Responsible for operating, maintaining, troubleshooting and repair, of both hardware and software for a PC based real time wireless location network
- Servicing and maintaining Motorola transmitters and GPS receivers in-house and at remote tower locations
- Telecommunications installation and repair of digital and analog circuits
- System Administrator for 30 local users, Windows NT, and Novell 3.11/4.0 network connected to 12 other large metropolitan offices
- Visited customer locations to install product software and local DOS/Windows based network
- Company created three out of the five positions held at the company, specifically for me