Storage Consultant Resume

SUMMARY

Offering 30+ years of experience in planning, development, and implementation of state of the art IS and IT solutions. Lead cross functional technical teams, providing issue resolution, at a high level of customer satisfaction.
Successful hardware/software engineer with a multi - tier IT vendor, experienced in servers, storage and networking.
Background includes in-depth knowledge of Storage Solutions, SAN and NAS.
Demonstrate strong communication, presentation and training skills. Able to manage complex customer issues, delivering manageable solutions while meeting and exceeding goals and expectations.

PROFESSIONAL EXPERIENCE

Confidential

Storage Consultant

Responsibilities:

Working as a resident Confidential storage consultant with a financial customer based in New York City.
Work to clear any Confidential performance issues
Work to correct any AutoSupport issues with the various clusters
Work with both C-Dot and 7-mode systems
Correct any or all At risk alerts in each cluster to include, SP firmware upgrades, OS upgrades, Disk Firmware, SSL certificate renewals, etc..
CIFS, NFS, ISCSI, and Fibre Channel
Vmware and Active Directory, Windows Server.
Assist with deploying and configuring new OCUM server.
Assist with volume and disk relocation to balance workloads.
Assist with future headswaps and post headswaps.
Remove non-prod volumes from production systems and relocate them.
Upgrade FC adapters for better performance.
Generate documentation to assist customer in the future.
Perform 7MTT functions to moved data off legacy systems to C-Dot systems.

Confidential

Technical Specialist

Responsibilities:

Worked with A2U on a project / consulting basis
Worked on Confidential project where I racked/stacked and re-cabled clustered system.
Setup Confidential Clustered environment.
Created NAS (CIFS) environment in prep to migrate data from another vendor.
Assisted with setting up ISCSI VM environment for data migration
Wrote scripts to enable data migration and ACL transfere.
Worked on VM project to upgrade ESXi hosts and migrate to another cluster.
Began to build out Thycotic environment and stand product up and test features.

Confidential

Storage Administrator

Responsibilities:

Administrator for both Confidential storage (7-mode and Cluster mode) and Nimble storage arrays managing 5+ Pb of storage on a 3 man team.
Provision storage for windows, UNIX, and Linux servers utilizing both ISCSI and Fiber Channel networks.
Create NFS and CIFS shares for customers and manage Microsoft active directory to create user groups and assign permissions to shares.
Install and upgrade all new Confidential purchases to the company.
VMware (vcenter) configuration and new setups.
7MTT administration / Migration of Confidential data from legacy 7-mode to Confidential cluster mode arrays.
Performed backup and restore functions for customer data.

Confidential

Field Storage Engineer/Team Lead

Responsibilities:

Work directly with Call Center Engineers, and Engineering resolving complex issues when onsite presence is required.
Provide installation assistance for Professional Services, aiding in configuration and setup ensuring best practices are followed, and the final configuration is serviceable.
Proactively monitor case activity for customer base within my territory, assisting when necessary to provide customers with solutions to issues meeting target response times.
Provide assistance for Field Management, acting as the escalation POC, and coordinating efforts from Engineering, Call Center, and Field teams. Responsibilities within this role include internal and external communication, providing timely updates, and ensuring execution of action plans.
Performed Break/Fix function to include but not limited to: replace motherboards, PCI cards, Chassis, Disk and Disk shelves and shelf modules, fiber and SAS cabling along with CAT-6 cabling for ACP functionality, and many other Break/Fix functions on a wide variety of Confidential Equipment such as Filers (Cluster and 7-mode), Vfiler, E-series, VTL, Datafort, StorageGRid webscal, Cisco and Confidential switches.
Work as Professional services Engineer to perform installs of a wide variety of Confidential equipment. From scheduling installs with the customer, receiving and inventorying the equipment, to un-box and install equipment in the racks per customer request. Ensuring code levels and proper cabling throughout entire installation. Testing connectivity and ensuring customer access prior to turning over to customer for advanced setup.
Utilized Putty, TFTPD64, and Tiny Web for the various access routes to the equipment to ensure console connection, and protocols to get files onto devices for code level upgrades on Confidential Filers, Confidential switches, and Cisco switches.
Worked to setup and configure Confidential devices using both 7-mode and C-Dot Ontap environments. Have worked with C-Dot for about 7yrs and 11yrs using 7-mode Ontap versions.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship