Service Technician Resume Profile

Objective: To obtain a position that utilizes my skills and expertise in the customer service industry.

Experience:

Confidential

Confidential

Confidential

Network Technician

Installation of Fiber Optic cables for Fort Belvoir New Campus East
Installing racks, Patch panels, switches and Cisco routers.
Pulling and dressing of CAT5e, CAT6 and Fiber optic backbone cabling vertical/horizontal .
Verifying station locations and cable schemes for Zone Boxes of each corridor using management produced installation plans, cut sheets, and floor plans
Terminating, testing and troubleshooting CAT5e, CAT6, Single and Multimode Fiber optic cabling using Fluke cable analyzers and OTDR.
Installs and maintains network facilities such as Zone Boxes Dressing and terminating , and system data for small to medium sized networks.

MS Project,DNS,DHCP,and Frame relay

Confidential

Network Technician

Installation of Racks, Patch panels, cable trays, switches and routers.
Installation of Fiber Optic cables in government and commercial infrastructures
Terminating, spicing, testing and troubleshooting copper and fiber cable using Fluke cable analyzers and OTDR.
Pulling and dressing of copper and fiber optic cabling vertical/horizontal
Verifying station locations and cable schemes using management produced cable installation plans, cut sheets, and floor plans.
Installs and maintains network facilities, includes hardware, software, and system data for small to medium sized networks.
Testing of various voice and data equipment such as routers, switches, hubs, optical equipment, and private branch exchanges for maintenance.
Install and maintain Alcatel Omni PCX office telephone systems set up of voicemenail and system management software

Confidential

Network Installer

Installing telephone, data cabling for local area networks in commercial buildings i.e. schools, government cite, and private companies.
Maintain security systems
Install Nurse Call equipment inside various hospitals and nursing homes.
Terminating, splicing, testing and troubleshooting copper and fiber cables by way of Fluke and Ideal cable analyzers.

Confidential

Head End Contractor

Responsible for the installation of nodes throughout various Hub cites in Fairfax county government buildings
Installing and terminating fiber optic cable
Converting cable from local CATV provider to I-NET for county testing used for Specific County restricted programming

Confidential

Lead Service Technician/Network Installer

Installation of cable, internet, CATV, aerial, and underground drops in both private homes and commercial buildings
Trouble shooting, create and maintaining excellent signal quality through head end systems
VOIP installation installation of telephone equipment for residential/business
Promote products and services providing customer explanation of bill to include all associated charges
Ensure overall customer satisfaction upon completion tasks

Confidential

Service Technician