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System Adnistrator Resume Profile

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MI

Summary

  • I am a Senior UNIX Systems Administrator and Systems Architect with over twenty 20 years of professional experience. My focus of expertise is the management of UNIX systems HP-UX, Solaris, Linux and Exadata systems as well as the design and configuration of HP-UX ServiceGuard clusters and management of enterprise-wide UNIX environments.
  • I have an extensive professional background working for companies such as GE, Chase, ABN AMRO, General Motors, Toyota, Qwest Communications, and Cincinnati Bell Telephone. I also have extensive experience and background in Solaris and AIX. I received my HP-UX Systems Administration certification in December 1999 with my certification still valid. In addition, I have also been a Team Leader and Project Manager of which I am currently involved in now in addition to my primary technical duties. My duties at Genpact included the management of various offshore, satellite offices that were part of various IT components outsourced by GE.

Technical Expertise

  • UNIX HP-UX 11.31, 11.23, 11.11, 11.00, 10.20 and Solaris 10, 11, RHEL, AIX
  • Exadata X4 using Linux UEK2 Kernel 11.2.3.3.0
  • HP Blades, Superdome, Itanium, RP, K and N-Class Series Servers
  • HP Serviceguard 11.18/11.20, Virtual Connect, OpenView, GlancePlus and PerfView
  • EMC VMAX and Symmetrix Disk Arrays includes experience with BCV Volume Management
  • HP XP, MSA and Smart Array Storage Devices
  • Oracle Solaris Sparc T4 and T5 Systems
  • SAP/R4, Oracle and PeopleSoft Environments
  • Veritas Volume Manager and File System Version 3.5
  • IBM InfoSphere/WebSphere
  • Cisco Tidal Batch Scheduling Software
  • DNS, NIS and NFS Configuration
  • Korn and POSIX Shell Scripting
  • C, TCL/TK, Perl and AWK Scripting
  • Windows 7 and 8 Systems
  • Technical Project Management and Team Lead/Management

Work Experience

Confidential

  • I am currently employed as a Systems Architect and Disaster Recovery Expert onsite at Ally in Detroit, MI. My current assignment involves the migration of all Ally-owned applications and databases from out of HP and IBM datacenters into Ally-owned datacenters. This is a very large system migration that has to be completed within a very tight deadline. If the migration is not completed on-schedule, then very costly penalties will have to paid in order to secure temporary, month-to-month leasing arrangements
  • My main focus for the first six months was to build all of the new HP Blade/Serviceguard clusters. This included working with the DBA, SAP and Web Application Designers with each phase of the migration.
  • This also included the build of the HP-UX Ignite-UX environment to facilitate the network-based builds of all physical blades and virtual machines VMs .
  • I have also designed the entire disaster recovery DR environment for Ally as well. This entails the use of EMC SRDF that will facilitate the failover of all critical environments within the Carrollton, TX production data center to the DR data center located in San Antonio, TX.
  • I am also personally involved in the management of all Exadata systems in both the production and database development environments.
  • My current summarized duties involve the following:
  • Management of the HP Virtual Connect application used for the configuration of HP BL860/870/890 blades within HP Blade Chassis hardware.
  • Technical Project Manager - I am responsible for managing multiple projects every week working with project managers to meet very stringent deadlines. My focus here is to confirm if a desired project date is feasible in regards to the actual technical work that would be required.
  • Management of the Exadata Environment I am responsible for the management of the Exadata X4 systems currently being used for various Ally databases.
  • Responsible for the build and configuration of HP Serviceguard clusters used for all of the Oracle databases deemed as critical.
  • Responsible for the management of NetBackup scripts that utilize EMC VMAX clone devices.
  • Architecture and support of the Ally DataStage IBM Infosphere platform.
  • Responsible for the configuration of applications such as Cisco Tidal and WebLogic.
  • Additional duties include mentoring and training of colleagues with the UNIX tem, developing methodology that is used by build engineers and the UNIX Support Group, and assistance on production data cuts to insure smooth and successful transitions to all systems recently built in the new data centers.
  • When necessary, I also assist the Operations Group in executing and completing various production changes, system outages and/or incidents.

Confidential

  • I am currently employed as a UNIX Systems Architect, Senior Systems Administrator and Storage Engineer at the GE GIS account. My current role is the design and configuration of HP-UX Serviceguard clusters and storage environments for use with Oracle, PeopleSoft, SAP and HP OpenView applications.
  • I have also designed and configured the storage environment. Specifically, I designed and developed all of the scripts that automated the nightly EMC BCV split and establish for the entire SAP environment. This environment is critical to GE Aviation and has a very stringent SLA for their backups. With that, I was the sole engineer who was responsible for not only the storage, but the management of all of the systems as well. I was also responsible for the global HP-UX Ignite-UX recovery environment. I have also designed an Ignite-UX recovery environment to be global in scope so that any system at any GE data center can be recovered with minimal effort and cost.

My current roles and responsibilities:

  • I was the sole technical lead and systems administrator a two PeopleSoft Serviceguard clusters for the GE Interpark Group in Chicago. I also managed their HP MSA Storage Arrays and designed their Serviceguard clusters. I too managed the relocation of their entire environment from the GE/GIS datacenters to their new Chicago Data Center upon GE selling the Interpark group. The move of the cluster was down with only limited downtime less than two hours .
  • Also during the first quarter of 2013, I personally migrated all of the production data from an old EMC Symmetrix to a new VMAX all while the systems were in production. I developed a solution where the systems only needed to down for less than an hour to facilitate the migration of the cluster-lock disk. Outside this mandatory exception, I performed the storage migration all online and without having GE Aviation to incur loss of critical production time.
  • This is a system that is responsible for bringing in over 1.5 billion of revenue per year for GE Aviation. I have personally designed these systems from the ground up and also since then been the technical leader for this environment during this whole time. This system went into production in June 2008 and since that time it has not experienced any downtime whatsoever due to the Serviceguard cluster I have designed. I too have designed an automated EMC BCV backup that allows the data to be archived onto tape from another host without having to impact production and the performance of the systems. This allows facilitates the backups in that all of the backup tapes will only have to be pulled from one system. I also designed an automated Ignite-UX recovery environment that will allow for the core-UX to be reinstalled much quicker than having to restore a system manually. I too have designed and written utilities that will allow for support personal to be notified immediately if a hardware failure occurs.
  • I am currently the lead Systems Administrator and Storage Engineer for the GE Aviation UK SAP Jet Engine Service Work Order Management System. This is an HP Serviceguard High-Availability Cluster that is mission-critical for this part of the GE Aviation business. This work order management system is responsible for managing all of the steps for the management of jet engine servicing for GE customers for the UK and Europe. This also includes the servicing of jet engines for NATO.
  • Responsible for the management and operation of all of the OpenView Operations/OpenView Reporting Known as OVPIP within GIS and GIS Network Node Manager HP-UX systems throughout the GIS environment. All of these systems are contained within several Serviceguard clusters that I also maintain. I just recently moved all of SAN storage for these systems to a new EMC Symmetrix without having to interrupt production. This allowed the systems to remain in production 99 of the time with only a brief maintenance window to update the cluster lock disk within the Serviceguard environment.
  • I also managed another 20 HP-UX systems for Advanced Materials providing support in matters such as database support. I assisted in the file system reorganization of various Oracle databases to improve response time.
  • Personally designed and built a 3-Terabyte HP-UX Serviceguard cluster for GE Advanced Materials now part SABIC industries of Saudi Arabia to be used for an SAP product ordering and manufacturing control system. During the build of this cluster, Advanced Materials was sold to SABIC, so I had no further input during the actual rollout to production. I also designed the storage configuration for this cluster.
  • During the time I managed these systems from mid-2007 up to mid-2011 no downtime was incurred for any reason.
  • Responsible for the configuration and maintenance of NBC Universal PeopleSoft Production and Development Serviceguard clusters. This was an HP-UX Serviceguard cluster used a PeopleSoft application. I was took part in moving this cluster to a new EMC Symmetrix storage device.
  • Also personally manage older HP-UX 11.00 systems for GE Rail. I am the lead Systems Administrator for this environment. Due to nature of this environment using older unsupported hardware and software, I have to take the lead with the environment to make sure no downtime is incurred due to the lack of vendor support.
  • I personally built a new Serviceguard cluster HP Service Center Application for what was to be the proposed replacement to Kintana. I built the systems from the initial operating system installation to the actual Serviceguard cluster. I also configured an automated BCV sync and split routine similar to that of the current TSG SAP Serviceguard cluster in London.
  • Responsible for the HP-UX OS configuration and build process throughout GIS.
  • I also perform project management duties on projects that require more technical expertise that than of a routine project manager. I lead these projects through all of the installation phases of in regards to network configuration, operating system installation, backup configuration and actual production release to the customer.
  • I also consult and advise the offshore system administrators when additional help is needed in regards to Serviceguard cluster or other critical technical issues. I provide the highest level of support L4 for GE customers when needed.

Confidential

This assignment involved the management of HP-UX and Solaris servers used by all of the business groups within Johnson and Johnson. My primary duties included the installation and support of HP-UX and Solaris servers as well as on-call duties. In addition, I also managed various portions of their SAN environment, particularly HP XP storage.

My other roles and responsibilities:

  • Developed an Ignite-UX solution to facilitate the creation of centralized network recovery images. This was a very profile project since some of the systems were located in remote areas such as Mexico where HP does not have a physical presence for easily repairing hardware.
  • Work with management in the capacity planning of all new hardware. This includes working with HP in regards to the best possible hardware solution with the least amount of capital expenditure.
  • Working with Storage Administration in regards to disk allocation and masking. This included working with both HP XP and EMC storage enclosures.
  • Working with database administrators in regards to database layout and kernel configuration.

Confidential

During my assignment at JPMorgan Chase/Bank One, I was assigned to the SAP Basis/Oracle group that developed and supported financial applications. My primary role was to work in systems builds and help configure the operating systems for the facilitation of banking general ledger system utilizing SAP and Oracle.

My other roles and responsibilities:

  • The installation and configuration of four HP Superdome systems to be used for a new SAP/Basis application to be used to manage as an automated domestic ledger system. This application would pull the daily account information from each branch and provide a complete report of incoming and outgoing funds for the senior banking management staff.
  • Working EMC to configure the storage environment for the new SAP/Basis environment.
  • The creation and installation of patch bundles for all of the SAP/Basis servers.
  • Providing off-hours support for the SAP/Basis Development group in regards to system issues and configuration changes.
  • Working the SAP/Basis developers in regards to kernel and file system configuration.

Confidential

Note: I was a Qwest Employee from September 2002 until August 2003. I then became an IBM employee in August 2003 when Qwest outsourced all of their IT Operations staff to IBM.

My roles and responsibilities:

  • As a Senior Lead Systems Administrator I was responsible for the daily installation and maintenance of over two hundred 200 HP-UX and one hundred 100 Solaris based UNIX systems. Applications utilized on these systems were used for domestic and long distance phone call billing. I was also responsible for the design and configuration of an Ignite-UX server to be used for network-based operating system recoveries. These systems were located in the Columbus, Ohio, Denver, Colorado and Omaha, Nebraska data centers. Other duties also included on-call support and assisting database administrators in the troubleshooting of all customer-service applications.
  • Responsible for the management of all HP-UX software depots and patch bundles.
  • Working with EMC to design and configure the storage environment for all HP-UX systems.
  • Creation of all pre-installation and post-installation Ignite-UX scripts to automate the operating system installation process for all new servers. I developed scripts that would automate boot disk mirroring, user account creation, and network and kernel configuration. Other than storage and file system configuration, no other manual work was required.
  • The creation of new HP-UX software packages for products such EMC SYMCLI software and non-bundled public-domain software such as OpenSSH.

Confidential

As a Senior Lead Systems Administrator, I was responsible for managing a group System Administrators within a managed hosting environment. The majority of my duties focused on the daily support and troubleshooting of issues that appeared within the HP-UX and Solaris environments. My main responsibilities were to support the various customers who had managed hosting agreements with Broadwing.

My other roles and responsibilities:

  • Configuration and maintenance of Ignite-UX and Solaris Jumpstart.
  • Serviceguard cluster design and configuration.
  • Storage support EMC and HP arrays .
  • Daily support to all customer database administrators who required assistance in areas such as performance tuning and file system management.
  • During times when I was not involved in technical support duties, I engaged in technical sales support duties for the Broadwing sales team. This included meeting with new customers to discuss our offerings to finalizing the actual support contract.

Specific Technical Training

Linux Red Hat

  • HP-UX System Performance Tuning - April 2002
  • HP-UX Systems and Network Administration III - March 2002
  • Veritas Foundation Suite Volume Manager 3.1 and File System 3.3.3 - June 2001
  • Hands-On with HP-UX 11i - July 2001
  • HP/Service Guard for HP-UX High Availability Systems - July 2001
  • Logical Volume LVM Configuration and Management for HP-UX - May 1998
  • HP-UX 10.20 System Administration - October 1997
  • Advanced SunOS System Administration - April 1997
  • TCP/IP Networking for UNIX Systems - April 1996
  • SunOS/Solaris 2.5 System Administration - April 1996
  • AIX/RS-6000 System Administration - February 1996
  • TCP/IP Protocols and Networking - December 1995
  • ANSI C Programming in HP-UX - April 1994
  • Unigraphics Solids Modeling - January 1991
  • SunOS System Administration 4.1 - December 1990
  • SunOS for Users - August 1990
  • Unigraphics Advancing Surface Modeling - June 1990

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